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About

AfterSale is a comprehensive field service CRM application designed to streamline the management of Annual Maintenance Contracts (AMCs), technicians, and spare parts. It offers features such as real-time tracking of service requests, efficient scheduling, and dispatching of technicians, and inventory management for spare parts. The platform aims to enhance operational efficiency and customer satisfaction by providing tools that facilitate seamless coordination between field service teams and back-office operations. By centralizing service-related data, AfterSale enables businesses to monitor performance metrics, ensure timely service delivery, and maintain accurate records of customer interactions and equipment maintenance histories. Keep track of contract details, renewal dates, and service history to ensure timely support and customer satisfaction. Manage your inventory of spare parts efficiently within Aftersale CRM.

About

The interactive parts catalogs are an essential tool for companies with an outstanding aftersales management. The catalogs created through Components Engine can be published over the web, offline and in PDF. The 3D parts catalog is the new frontier of the spare parts management. Components Engine allows you to create intuitive, user-friendly and interactive 3D parts catalogs. Components Engine Claims is the new feature to handle claims under warranty completely embedded in the online parts catalog. It enables you to obtain a clear and seamless process to improve your efficiency and customer satisfaction. Components Engine offers its wide experience to create interactive parts catalogs and in PDF, web portal to handle aftersales services and web solutions to store technical documentation online.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations in need of a tool to manage their customer relationships and streamline their after-sales processes

Audience

Anyone looking for a spare parts management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$58.94 per month
Free Version
Free Trial

Pricing

€200/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Aftersale
aftersale.one/

Company Information

Components Engine
Founded: 2002
Italy
www.componentsengine.com

Alternatives

Alternatives

Makula

Makula

Makula Technology
Intelli Catalog

Intelli Catalog

Intellinet Systems
Zed-Service

Zed-Service

Zed-Axis Technologies
EzParts

EzParts

Systems Online
Nural ASM

Nural ASM

Nural

Categories

Categories

Catalog Management Features

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Integrations

Azure API Apps
HubSoft
HubSpot Online Form Builder
Microsoft Azure
OAuth
Salesforce

Integrations

Azure API Apps
HubSoft
HubSpot Online Form Builder
Microsoft Azure
OAuth
Salesforce
Claim Aftersale and update features and information
Claim Aftersale and update features and information
Claim Components Engine and update features and information
Claim Components Engine and update features and information