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About

Aesthetic Insight is a cloud-based, HIPAA-compliant, all-in-one software solution purpose-built for medical spas and aesthetic clinics that consolidates scheduling, online booking, point-of-sale, memberships/packages, automated digital intake and consent forms, custom treatment charting, integrated ecommerce, automated marketing campaigns, and client engagement tools into a single platform. It enables clinics to offer online booking with resource-based availability, digitize their intake, consent, and after-care workflows, manage bundled service and product memberships with automated billing, sell products online through an integrated store, and nurture client relationships through tailored marketing messages and campaigns, all while centralizing front-desk operations, treatment records, and inventory under one interface. The system also supports calendar management, client segmentation, automated reminders, and tracking of package redemption.

About

PatientNow is a healthcare practice management and patient engagement platform designed to help aesthetic, wellness, and specialty medical practices streamline operations and accelerate growth. The platform provides intelligent automation tools that assist with patient acquisition, communication, appointment scheduling, follow-up outreach, and rebooking activities. Built specifically for med spas, plastic surgery clinics, dermatology practices, wellness centers, weight loss providers, and IV therapy businesses, PatientNow supports the unique needs of patient-focused organizations. Its integrated technology helps practices improve operational efficiency while enhancing patient experiences throughout the care journey. The platform combines automation, communication, and business management capabilities to help providers focus more on patient outcomes and service delivery.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Medical spa owners, aesthetic clinic managers and cosmetic practice operators seeking a tool to manage bookings, client workflows, payments, treatment charting and marketing

Audience

PatientNow is designed for med spas, plastic surgeons, dermatologists, wellness centers, weight loss clinics, IV therapy providers, and other healthcare practices seeking to improve patient engagement, operational efficiency, and business growth

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45.00
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros from Real Users

Pros

  • Customizable tx forms. Ease of use overall. Ease of use for doc to sign off on forms. Fair price. Darcy. :)
  • We recently implemented this system into our workflow, and it has significantly improved our efficiency and organization. It’s user-friendly, streamlined, and has helped simplify daily operations for our team. Overall, it has been a valuable addition to our business.

Pros & Cons from Real Users

Pros

  • None, I was promised so many things that didn’t come through when I signed up. I don’t have any pros to describe.

Cons

  • Worst software I’ve ever used and worst customer service ever!. Many charts have been missing for over 9 months with repeated failed attempts to get ahold of customer service. There is NO PHONE NUMBER to talk to a live person for support. No one gets back to you except via email.. Multiple bugs that failed to get fixed. Credit card processing is way over priced. Too many issues to explain in one review.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Aesthetic Insight
www.aestheticinsightsoftware.com

Company Information

PatientNow
Founded: 2004
United States
www.patientnow.com

Alternatives

Alternatives

Wylie for Weight Loss

Wylie for Weight Loss

Wylie Systems
Nextech

Nextech

Nextech Systems

Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Not Supported
E-Prescribing Supported
E/M Coding Not Supported
Handwriting Recognition Not Supported
HIPAA Compliant Supported
Integrated Telehealth Supported
Meaningful Use Certified Not Supported
MIPS Certified Not Supported
ONC-ATCB Certified Not Supported
Patient Portal Supported
Self Service Portal Not Supported
Voice Recognition Not Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Not Supported
Inventory Management Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Not Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Integrations

CardConnect Supported
CardPointe Supported
Constant Contact Supported
KloudMD Not Supported
PandaPay Supported
Zoom Supported

Integrations

CardConnect Not Supported
CardPointe Not Supported
Constant Contact Not Supported
KloudMD Supported
PandaPay Not Supported
Zoom Not Supported
Claim PatientNow and update features and information
Claim PatientNow and update features and information