Aesthetic Insight vs. PatientNow Comparison


Aesthetic Insight	PatientNow	+	+
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About Aesthetic Insight is a cloud-based, HIPAA-compliant, all-in-one software solution purpose-built for medical spas and aesthetic clinics that consolidates scheduling, online booking, point-of-sale, memberships/packages, automated digital intake and consent forms, custom treatment charting, integrated ecommerce, automated marketing campaigns, and client engagement tools into a single platform. It enables clinics to offer online booking with resource-based availability, digitize their intake, consent, and after-care workflows, manage bundled service and product memberships with automated billing, sell products online through an integrated store, and nurture client relationships through tailored marketing messages and campaigns, all while centralizing front-desk operations, treatment records, and inventory under one interface. The system also supports calendar management, client segmentation, automated reminders, and tracking of package redemption.		About PatientNow is a healthcare practice management and patient engagement platform designed to help aesthetic, wellness, and specialty medical practices streamline operations and accelerate growth. The platform provides intelligent automation tools that assist with patient acquisition, communication, appointment scheduling, follow-up outreach, and rebooking activities. Built specifically for med spas, plastic surgery clinics, dermatology practices, wellness centers, weight loss providers, and IV therapy businesses, PatientNow supports the unique needs of patient-focused organizations. Its integrated technology helps practices improve operational efficiency while enhancing patient experiences throughout the care journey. The platform combines automation, communication, and business management capabilities to help providers focus more on patient outcomes and service delivery.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Medical spa owners, aesthetic clinic managers and cosmetic practice operators seeking a tool to manage bookings, client workflows, payments, treatment charting and marketing		Audience PatientNow is designed for med spas, plastic surgeons, dermatologists, wellness centers, weight loss clinics, IV therapy providers, and other healthcare practices seeking to improve patient engagement, operational efficiency, and business growth
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $45.00 Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Pros from Real Users Pros Customizable tx forms. Ease of use overall. Ease of use for doc to sign off on forms. Fair price. Darcy. :) We recently implemented this system into our workflow, and it has significantly improved our efficiency and organization. It’s user-friendly, streamlined, and has helped simplify daily operations for our team. Overall, it has been a valuable addition to our business.		Pros & Cons from Real Users Pros None, I was promised so many things that didn’t come through when I signed up. I don’t have any pros to describe. Cons Worst software I’ve ever used and worst customer service ever!. Many charts have been missing for over 9 months with repeated failed attempts to get ahold of customer service. There is NO PHONE NUMBER to talk to a live person for support. No one gets back to you except via email.. Multiple bugs that failed to get fixed. Credit card processing is way over priced. Too many issues to explain in one review.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Aesthetic Insight www.aestheticinsightsoftware.com		Company Information PatientNow Founded: 2004 United States www.patientnow.com
Alternatives OptiMantra		Alternatives AestheticsPro
Clinicea		RevolutionEHR
Clinicminds		4D EMR
Wylie for Weight Loss Wylie Systems		Nextech Nextech Systems
DoctorConnect Adtel International View All		OptiMantra View All
Categories Clinic Management Electronic Medical Records (EMR) Medical Practice Management Medical Spa Patient Intake		Categories Electronic Medical Records (EMR) Medical Practice Management Medical Spa Plastic Surgery
Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Medical Spa Features Appointment Management Before & After Pictures Client Management Gift Card Management HIPAA Compliant Inventory Management Package Creation		Medical Spa Features Appointment Management Before & After Pictures Client Management Gift Card Management HIPAA Compliant Inventory Management Package Creation
Integrations CardConnect CardPointe Constant Contact PandaPay Zoom View All 5 Integrations		Integrations CardConnect CardPointe Constant Contact PandaPay Zoom
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