Aerialink

Aerialink

iconectiv
+
+

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About

Without the right partner, business-to-consumer (B2C) texting can get very complicated, very fast. TruReach Deliver Aerialink simplifies the world of business texting services while allowing you to customize at every step. It represents a whole new era of consumer engagement that is simple, seamless and secure. iconectiv TruReach Deliver Aerialink offers unparalleled simplicity and choice. The team of messaging experts are available for comprehensive support, customizing a solution to best meet your business needs. You can work seamlessly with popular messaging formats including text only (SMS) and multimedia (MMS). You can also customize further, choosing to send your text messages from landline, wireless, toll-free or shortcode numbers. Leverage Conversations, our software as a service (SaaS) messaging application, to centrally manage B2C texts. Or, offer it to your customers under your own brand, giving your messaging business a new revenue stream.

About

Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a business texting service

Audience

Companies of all sizes in the USA or Canada

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

iconectiv
Founded: 1984
United States
www.aerialink.com

Company Information

Textline
Founded: 2016
United States
textline.com

Alternatives

Alternatives

Business Texting

Business Texting

TextBetter

Categories

Categories

Customer Service Supported
NPS Supported
SMS Gateways Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Aircall Not Supported
Easyflow Not Supported
Facebook Messenger Not Supported
Freshdesk Not Supported
Google Chrome Not Supported
Help Scout Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Sapling AI Writing Assistant Not Supported
Shopify Not Supported
Slack Not Supported
Twilio Not Supported
Vonage Business Not Supported
Vonage Communications APIs (Nexmo) Not Supported
Wufoo Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Aircall Supported
Easyflow Supported
Facebook Messenger Supported
Freshdesk Supported
Google Chrome Supported
Help Scout Supported
Pipedrive Supported
Salesforce Supported
Sapling AI Writing Assistant Supported
Shopify Supported
Slack Supported
Twilio Supported
Vonage Business Supported
Vonage Communications APIs (Nexmo) Supported
Wufoo Supported
Zapier Supported
Zendesk Supported
Claim Textline and update features and information
Claim Textline and update features and information