Related Products
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About
A simple customer engagement solution that might care more about your customers than you do. We work as an extension of your existing customer support departments. A remote team dedicated to managing any or all of these areas of customer success. We believe in giving back. We believe that many disadvantaged people can be even more focused on customer service and customer loyalty because of their circumstances. We focus on hiring and training the best people, all based in North America, regardless of their disabilities and situations. This means you have people who truly care, and relate to your customers. We can scale up within minutes to handle the chat volume of the smallest start-up to the largest enterprise clients. With our largest clients growing at rates of 20,000 plus customers a day we understand scalability and how to handle extreme volumes without issue. We integrate with all of the major ERPs and CRMs.
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About
Keep your business human and open 24 hours. Made for HVAC techs, plumbers, electricians, roofers, restoration companies, and home service businesses. ServiceForge is built for contractors who show up. 24/7 live call answering, emergency dispatch, job scheduling, lead qualification, and customer service - all handled by real people. While others use chatbots and offshore call centers, we believe in human connection. Our North American agents are trained on your business (and they know the difference between a burst pipe and a routine maintenance call).
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies seeking a solution offering a remote support department to manage their clients and customers
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Audience
home service professional. HVAC professionals, Restoration Companies and Restoration Professionals, Contractors, Plumbers, Electricians, Landscaping professional, Remodelers, Roofers
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$349
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationAdvanced Chat Solutions
Founded: 2009
United States
acs.shrinkstack.com
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Company InformationServiceForge
Founded: 2023
United States
www.serviceforge.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Maintenance Management Features
Asset Tracking
Not Supported
Billing & Invoicing
Not Supported
Calibration Management
Not Supported
Dispatch Management
Not Supported
Inventory Control
Not Supported
Inventory Management
Not Supported
Key & Lock Management
Not Supported
Mobile Access
Not Supported
Planning Calendar
Not Supported
Predictive Maintenance
Not Supported
Preventive Maintenance
Not Supported
Purchasing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Not Supported
Work Order Management
Supported
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Integrations
Jobber
Not Supported
Microsoft 365
Supported
Oracle Cloud Infrastructure
Supported
Salesforce
Supported
ServiceTitan
Not Supported
Zendesk
Supported
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Integrations
Jobber
Supported
Microsoft 365
Not Supported
Oracle Cloud Infrastructure
Not Supported
Salesforce
Not Supported
ServiceTitan
Supported
Zendesk
Not Supported
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