+
+

Related Products

  • Level 6
    36 Ratings
    Visit Website
  • North One
    5,042 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Roofr
    146 Ratings
    Visit Website
  • RouteGenie
    49 Ratings
    Visit Website
  • RemotePeople
    546 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • Awardco
    12,802 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website
  • IONOS Cloud Object Storage
    45,199 Ratings
    Visit Website

About

A simple customer engagement solution that might care more about your customers than you do. We work as an extension of your existing customer support departments. A remote team dedicated to managing any or all of these areas of customer success. We believe in giving back. We believe that many disadvantaged people can be even more focused on customer service and customer loyalty because of their circumstances. We focus on hiring and training the best people, all based in North America, regardless of their disabilities and situations. This means you have people who truly care, and relate to your customers. We can scale up within minutes to handle the chat volume of the smallest start-up to the largest enterprise clients. With our largest clients growing at rates of 20,000 plus customers a day we understand scalability and how to handle extreme volumes without issue. We integrate with all of the major ERPs and CRMs.

About

Data-led, a human-powered live chat that delivers high-intent qualified leads to your sales team. Combine the power of SmartChat with human connection to supercharge your website. SmartChat segments your audience, analyzing user behavior to identify high-value or soon-to-churn prospects. Our solution engages in real-time conversations, strategically curated to move your customer through the funnel towards set conversion goals. Qualified leads are delivered straight to your team or integrated with your solution, increasing the conversion rate by an average of 32%. Our SmartChat solution has transformed live chat into a lead generation super tool for over 300 brands around the globe. Human-led conversations powered by smart targeting, serve to amplify your digital conversion strategy. A bespoke knowledge base replicates your brand tone of voice, meaning your customer experience is exactly as you expect it to be.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution offering a remote support department to manage their clients and customers

Audience

Companies searching for a solution to manage their conversational marketing to accelerate revenue growth

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Advanced Chat Solutions
Founded: 2009
United States
acs.shrinkstack.com

Company Information

CommVersion
United States
commversion.com

Alternatives

Alternatives

chat4business (c4b)

chat4business (c4b)

chat4business

Categories

Managed Live Chat Supported

Categories

Live Chat Supported
Managed Live Chat Supported

Integrations

Docusign Not Supported
Facebook Messenger Not Supported
Google Analytics Not Supported
LeadTrax Not Supported
Mailchimp Not Supported
Microsoft 365 Supported
Oracle Cloud Infrastructure Supported
Propertybase Not Supported
Salesforce Supported
WhatsApp Not Supported
Zendesk Supported

Integrations

Docusign Supported
Facebook Messenger Supported
Google Analytics Supported
LeadTrax Supported
Mailchimp Supported
Microsoft 365 Not Supported
Oracle Cloud Infrastructure Not Supported
Propertybase Supported
Salesforce Not Supported
WhatsApp Supported
Zendesk Not Supported
Claim Advanced Chat Solutions and update features and information
Claim Advanced Chat Solutions and update features and information
Claim CommVersion and update features and information
Claim CommVersion and update features and information