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About
A simple customer engagement solution that might care more about your customers than you do. We work as an extension of your existing customer support departments. A remote team dedicated to managing any or all of these areas of customer success. We believe in giving back. We believe that many disadvantaged people can be even more focused on customer service and customer loyalty because of their circumstances. We focus on hiring and training the best people, all based in North America, regardless of their disabilities and situations. This means you have people who truly care, and relate to your customers. We can scale up within minutes to handle the chat volume of the smallest start-up to the largest enterprise clients. With our largest clients growing at rates of 20,000 plus customers a day we understand scalability and how to handle extreme volumes without issue. We integrate with all of the major ERPs and CRMs.
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About
Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Companies seeking a solution offering a remote support department to manage their clients and customers
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Audience
Businesses searching for a 24/7 virtual receptionist solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAdvanced Chat Solutions
Founded: 2009
United States
acs.shrinkstack.com
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Company InformationAnswerForce
United States
www.answerforce.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Not Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
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Integrations
Salesforce
Supported
Zendesk
Supported
Autotask PSA
Not Supported
Constant Contact
Not Supported
Encircle
Not Supported
Field Force
Not Supported
Freshdesk
Not Supported
Freshsales
Not Supported
Google Analytics
Not Supported
HubSpot CRM
Not Supported
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Integrations
Salesforce
Supported
Zendesk
Supported
Autotask PSA
Supported
Constant Contact
Supported
Encircle
Supported
Field Force
Supported
Freshdesk
Supported
Freshsales
Supported
Google Analytics
Supported
HubSpot CRM
Supported
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