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About

Adobe Commerce Optimizer is a cloud-based storefront and merchandising service for businesses that want to modernize shopping experiences while retaining an existing commerce transaction backend. It combines catalog data from commerce, ERP, PIM, and other sources, then provides product search, recommendations, merchandising rules, and catalog management. Teams can use Adobe's Commerce Storefront or connect an existing headless storefront through APIs. The service also supports content and asset workflows, experimentation, analytics, and storefront performance monitoring. Merchants can unify catalogs across brands and markets, update product and pricing data, and send shoppers to an existing commerce system for cart and checkout. Adobe delivers the product as a managed SaaS service for commerce teams seeking new storefront capabilities while retaining their current transaction engine.

About

Servicely is a cloud enterprise service management platform for organizations that manage IT and employee services across multiple departments. It combines a service-management system of record with AI agents designed to carry out service work through governed workflows. IT teams can manage incidents, requests, changes, problems, knowledge, service catalogs and related processes, while organizations can extend service delivery to areas such as HR, finance and legal. The platform supports configurable workflows, automation, approvals and service portals, with employees able to engage through web experiences and channels such as Microsoft Teams and Slack. Servicely is intended for enterprises seeking to coordinate service operations on one platform, modernize IT service management and automate routine work while retaining human oversight for decisions and actions that require it.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Merchants and commerce teams seeking to modernize storefront and merchandising experiences while keeping an existing commerce backend. Adobe specifically identifies merchants retaining their current backend, businesses using a third-party cart and checkout, and AEM customers managing catalogs from third-party commerce engines.

Audience

Mid-market and enterprise IT and service teams managing service operations across departments.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Adobe
Founded: 1982
United States
business.adobe.com/products/commerce/commerce-optimizer.html

Company Information

Servicely
Founded: 2019
Australia
www.servicely.ai/

Alternatives

Alternatives

Ivanti ITSM

Ivanti ITSM

Ivanti
AgenticEcom Suite

AgenticEcom Suite

AgenticEcom (I Enterprise Ltd)

Categories

eCommerce Supported
Headless eCommerce Supported

Categories

Integrations

Adobe Commerce Supported
Adobe Experience Manager Supported
Google Workspace Not Supported
Jira Not Supported
Lansweeper Not Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Microsoft Graph Not Supported
Microsoft Intune Not Supported
Microsoft Teams Not Supported
NetSuite Not Supported
NinjaOne Not Supported
Slack Not Supported

Integrations

Adobe Commerce Not Supported
Adobe Experience Manager Not Supported
Google Workspace Supported
Jira Supported
Lansweeper Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Microsoft Graph Supported
Microsoft Intune Supported
Microsoft Teams Supported
NetSuite Supported
NinjaOne Supported
Slack Supported
Claim Adobe Commerce Optimizer and update features and information
Claim Adobe Commerce Optimizer and update features and information
Claim Servicely and update features and information
Claim Servicely and update features and information