AnyDesk

AnyDesk

AnyDesk Software
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About

Admin By Request EPM gives organizations control over who and what can elevate on their endpoints, without standing up servers, databases, or a dedicated admin team to run it. The model is least privilege: a user or an application receives the specific access its task requires and nothing more. This closes off a common attack route, since permanent local admin rights are what an attacker inherits when malware executes or a credential is stolen. Removing admin rights does not push users back into support queues. When someone needs a longer stretch of elevated work, they run an Admin Session that expires on its own. When they need only one program elevated, Run As Admin handles that alone and leaves the rest of the system unprivileged. Requests can be approved through the portal, the mobile app, or the API. Files receive an OPSWAT MetaDefender reputation check before elevation, and software that has already been vetted can clear automatically through pre-approval or the AI and Machine Learning approval engine. A single agent supports Windows, macOS, and Linux and behaves the same whether the endpoint is online or offline. Auditing and inventory are included as standard.

About

Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike. AnyDesk works across all your devices and operating systems: Windows, macOS, iOS, Android, Linux, FreeBSD and even your Raspberry Pi! Collaborate and communicate with ease, whether you’re holding online meetings and presentations or working on the same document from the other side of the world. Simply copy and paste or use the new transfer tab to transfer files between computers. No administrative privileges or installation needed. Simply download the 3MB file and you’re off. Require unattended access to your computer when you’re on the road? No problem, you’ll just need to install and set a password. Customize the AnyDesk user interface to give customers a remote desktop experience consistent with your brand.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Growing businesses and enterprise organisations that need stronger endpoint access control, compliance, and privileged access management without operational overhead.

Audience

Companies that need a remote support, remote desktop, screen sharing, and presentation tool

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free Plan
Start with our lifetime Free Plan for up to 25 endpoints - all core features, no expiry, no credit card required.
Free Version
Free Trial

Pricing

$10.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.7 / 5
support 4.5 / 5

Pros from Real Users

Pros

  • Ease of Implementation, Straight forward documentation and security requirements. Sales Support Rep where there to walk us all the way through,
  • Super easy to setup and roll out. Can set automation rules so apps are auto approved based on publisher or application reputation. Mobile device works quickly for responding to requests.
  • Easy to Setup Good Functionality Great Customer Support Lots of OS compatibilities Console interface is easy to use and works as intended.
  • Admin By Request is generally very easy to navigate, making day-to-day administration straightforward. The mobile app is excellent, and it's simple to configure application filters and tie approval workflows to applications like Microsoft Teams, which makes approving requests while away from your desk quick and convenient.
  • Breadth of functionality - this app was clearly made by folks who have encountered the struggles with admin access in a real world enterprise setting, and it shows. The ease of setup and configuration are common-sense. It's incredibly configurable!
  • Admin By Request allowed us to finally solve the problem of local admin access on our campus without the need to expand our team to support the influx of requests.
  • I appreciate the customer service and the product. The application is very easy to use and has done the job well.
  • Avoids unnecessary support tickets for standard UAC elevation. Automate normal tasks, and allow full admin sessions when necessary. No more heartburn over the unknown number of domain machines with local admin rights.
  • Easy to audit Small learning curve for users Works reliably across Windows and macOS The ability to pre-approve a Vendor is very helpful
  • It gives us a view into who is elevating and when. The sub-settings allow us to set a different set of rules based on the user role.

Pros & Cons from Real Users

Pros

  • Intuitive interface & easy setup for ad hoc remote access needs, Low latency sharing even in poor connections.
  • It exceptional speed & low latency make remote connection feel almost as responsive to local ones. Its cross platform compatibility allows for seamless connections between various operating systems.
  • It enables fast & reliable remote access to allow seamless connection between various operating systems. The low latency connection is the most standout feature, making tasks like real time collaboration feasible & efficient.
  • I found AnyDesk is the smallest quickest, and easiest remote desktop solution. It works smoothly in almost low bandwidth and smaller desktops. My best experience with it is it can be integrated with mobile, so even if you are away from your desktop, you can operate it. Furthermore, file transferring, desktop sharing, and whiteboarding is very easy and proficient features.
  • It is convenient to use AnyDesk's Access a computer feature, and because the software is so lightweight, it runs well on most systems. In addition, anyone can use the system, regardless of their tech proficiency.

Cons

  • Lack of robust access controls & auditing capabilities, Limited multi-monitor & file transfer support.
  • The free version has limitations such as restricted file transfer & limited access options which doesn't lets people try the full potential of AnyDesk before purchasing the full version.
  • The remote connection heavily relies on High speed internet, which creates dissatisfaction sometimes while even having a bit slow internet. Also it lacks some advanced customization options as its peers may have in the same range.
  • It is worth saying that I could not find any technical drawback to mention here. However, I would suggest the peers seeking an online remote solution. AnyDesk is the best choice.
  • It is not optimal that mobile support is not as rich as would like. Additionally, lag and slower loading times can often be experienced with slower connections due to a slower internet connection.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Admin By Request
United States
www.adminbyrequest.com/en/endpoint-privilege-management

Company Information

AnyDesk Software
Founded: 2013
Germany
anydesk.com

Alternatives

Alternatives

LiteManager

LiteManager

LiteManagerTeam

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Privileged Access Management Features

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

Single Sign On Features

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Integrations

Active Directory
Atera
ChatGPT
HaloCSM
HaloITSM
HaloPSA
Jira
MetaDefender Vault
Microsoft Entra ID
Microsoft Power BI
Microsoft Sentinel
Microsoft Teams
OPSWAT MetaDefender
Okta
ServiceNow
Slack
StoreApp
ThreatAware
Truto
XEOX

Integrations

Active Directory
Atera
ChatGPT
HaloCSM
HaloITSM
HaloPSA
Jira
MetaDefender Vault
Microsoft Entra ID
Microsoft Power BI
Microsoft Sentinel
Microsoft Teams
OPSWAT MetaDefender
Okta
ServiceNow
Slack
StoreApp
ThreatAware
Truto
XEOX
Claim AnyDesk and update features and information
Claim AnyDesk and update features and information