Rasa

Rasa

Rasa Technologies
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About

AddSearch is a unified search, AI-answers, and conversational-AI platform used by 1,800+ organizations. Three layers in one platform: keyword search with AI ranking and personalization; content-grounded AI answers with no hallucinations; conversational AI with multi-turn dialogue. Built for Higher Education, Manufacturing & Telecom, Healthcare, Government, Associations, Insurance, Corporate Enterprise, and Finance & Banking. SOC 2 Type II, GDPR, 99.9% standard SLA, up to 99.999% on Enterprise.

About

Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scale. The platform combines pro-code and no-code options, allowing cross-team collaboration for smarter and faster AI assistant building and significantly accelerating time-to-value. Through its unique approach, Rasa transparently leverages an LLM-native dialogue engine, making it a reliable and innovative partner for enterprises seeking to significantly enhance their customer interactions with seamless conversational experiences. Rasa provides the data privacy, security, and scalability that Fortune 500 enterprise customers need.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Media, Telecommunications, Government, Education, Banking, Healthcare

Audience

Organizations that want to build next-level conversational AI experiences.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$119.00/month
Pricing scales together with customers' requirements. Custom pricing is available for enterprises.
Free Version Not Supported
Free Trial Supported

Pricing

Free and open source
Three-tier subscription options - Developer Edition, Growth, & Enterprise.

One Platform for automating conversational experiences. Start with Rasa Pro, or combine our pro-code infrastructure and no-code UI Rasa Studio for conversational AI teams to unlock the full platform.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.1 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros from Real Users

Pros

  • The search is incredibly fast and displays relevant results in real time. I love being able to customize the design of the search box so it matches the look and feel of my website.
  • The platform is easy to work with and operates across any business environment smoothly. Built on smooth coding framework, which never disappoints in performance and works efficiently for our businesses. It is one of the most preferred platform when it comes to searching anything pertaining to one's business. It works on low coding structure and so never hangs or slow down
  • It provides instant, error-free search solutions of online stores and businesses. The deployment is easy and did not require any complex coding setup; rather, it can be easily initiated with simple plugins in Shopify, etc., and is very well customizable as per business requirements. The subscription is quite affordable and so preferred by the majority of businesses.
  • AddSearch has been very effective in improving the way we manage and retrieve large volumes of technical documentation and enterprise content. It provides fast and accurate search results, which is critical in environments where time-sensitive decisions depend on having the right information quickly. The customization features, such as relevance tuning and personalized search experiences, make it adaptable for different user groups. The analytics dashboard is also valuable for understanding how users interact with content and continuously improving the search performance.
  • The Api integration is top notch for the development teams, and helps the product manager to understand the user insights.
  • In my role managing key accounts, AddSearch has been very effective in helping me deliver better outcomes for clients. The speed and accuracy of the search, combined with typo tolerance and AI-driven ranking, mean clients’ users find what they’re looking for quickly. Features like pinning results or setting promotions give me direct control over how campaigns and product launches show up in search, which is critical when clients are pushing seasonal offers or new products. The analytics are equally valuable, as they give me clear data on search trends and content gaps. That allows me to make concrete, data-backed recommendations to clients instead of relying on assumptions. Managing multiple domains from a single dashboard also saves me time on reporting and optimization, letting me focus on strategy and growth discussions with clients.
  • 1. Easy Integration – Quick setup with minimal coding; works well with most CMS platforms. 2. Customizable Search UI – Offers design flexibility to match your site's look and feel. 3. Fast and Accurate Results – Delivers real-time search results with typo tolerance and autocomplete
  • After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features. specialize in federated search, provide options for personalization and support creation of UI. Their budget fell midway between the lowest and highest and they had the shortest implementation time for ease of integration.
  • Our web management agency was able to easily integrate AddSearch into our custom website. The functionality helps our internal teams and our clients.
  • - AddSearch indexes PDF content very well - Web dashboard gives us all the control we need - API is available to further customize our usage - Support is incredibly fast, friendly, and helpful!

Pros & Cons from Real Users

Pros

  • Open-source, free, privacy, great community, regular updates, easy to set up, a large number of examples and learning source available, multiple channels to get your issue resolved like git, community, youtube office hour.

Cons

  • We have not tested the limits of it yet, so everything is great, the documentation certainly needs work, getting up and running is easy but fine-tuning and specific nuances take times to figure out.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AddSearch
Founded: 2013
Finland
www.addsearch.com

Company Information

Rasa Technologies
Founded: 2016
Germany
rasa.com

Alternatives

Alternatives

Categories

Chatbot Supported
Conversational AI Supported
Data Discovery Supported
eCommerce Search Supported

AddSearch provides a lightning-fast, effortless, and customizable product search and recommendation tool for any online store. It works with any CMS and provides an Enterprise level tools to manage search results. AddSearch has all the Enterprise-level features that you need: - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Search personalization - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Full setup service included in plans from $499/month. For Shopify stores, try out AddSearch Search & Discovery app!

Enterprise Search Supported
Personalization Supported

AddSearch provides a personalized site search and recommendation tool for any website or e-commerce site. It works with any CMS and provides an Enterprise level tools to manage search results. With nearly 2000 customers globally, in Media, Telecommunications, Government, Education, eCommerce and many more, AddSearch is a proven best-of-breed site search solution. AddSearch has all the Enterprise-level features that you need: - Search personalization - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Search Personalization and full setup service are included in plans from $499/month.

Drive growth and engagement with AddSearch's product and content recommendations. With AddSearch, you will get site search and recommendations in the same package, providing your website users with a complete user experience. What is included in the Recommendations? - Diverse layout options - Opportunity to control every element - Powerful rule engine - Context-based filtering - Real-time recommendations - Easy integration - Scalable solution With AddSearch Recommend, you can add various types of recommendations on a product or any other page on your site. Examples of use cases: - Similar product (e.g. based on brand, style, price, etc.) - Frequently Bought Products (based on the actual data) - Most popular products - Newest articles - Highest-rated courses - Most viewed travel packages Additionally to the Recommendation system, you will also get an AI-powered site search to drive your traffic to the right pages.

Site Search Supported

Categories

Chatbot Supported
Conversational AI Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Integrations

Adobe Experience Manager Supported
AudioCodes Software-Defined Voice Network Not Supported
Contentful Supported
Dimension Labs Not Supported
Drupal Supported
Facebook Messenger Not Supported
Genesys Cloud CX Not Supported
Joomla! Supported
Progress Sitefinity Supported
Shopify Supported
Sitecore Supported
TYPO3 Supported
Umbraco Supported
Webflow Supported
WhatsApp Not Supported
Wix Supported
WooCommerce Supported
WordPress Supported

Integrations

Adobe Experience Manager Not Supported
AudioCodes Software-Defined Voice Network Supported
Contentful Not Supported
Dimension Labs Supported
Drupal Not Supported
Facebook Messenger Supported
Genesys Cloud CX Supported
Joomla! Not Supported
Progress Sitefinity Not Supported
Shopify Not Supported
Sitecore Not Supported
TYPO3 Not Supported
Umbraco Not Supported
Webflow Not Supported
WhatsApp Supported
Wix Not Supported
WooCommerce Not Supported
WordPress Not Supported
Claim Rasa and update features and information
Claim Rasa and update features and information