GenticFlow

GenticFlow

GenticFlow Ltd.
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About

Adaptiva OneSite Health automatically checks the configuration of endpoints, diagnoses any problems, and remediates any issues. And it does this at massive scale – hundreds of thousands of endpoints – without bandwidth throttling or disrupting business processes. Adaptiva OneSite Health is the fastest, most scalable solution to manage endpoint health at scale and includes over 100 pre-built checks and remediations. Our customers use Endpoint Health to ensure endpoints are functioning properly and securely. Over 100 built-in checks can ensure Bitlocker is turned on, or ConfigMgr is working as expected. A major national retailer ran Adaptiva OneSite Health on just over 11,000 live production endpoints. They found a 55% failure rate. Endpoint Health was able to automatically remediate 89% of failed endpoints, with an instant savings of over $1m.

About

GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies in need of a platform that checks the configuration of endpoints, diagnoses any problems, and remediates any issues

Audience

Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Adaptiva
Founded: 2004
United States
adaptiva.com

Company Information

GenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com

Alternatives

Alternatives

No Alternatives
HCL BigFix

HCL BigFix

HCL Software

Categories

Categories

RMM Supported

Endpoint Protection Features

Activity Log Not Supported
Antivirus Not Supported
Application Security Not Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Not Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Not Supported

Integrations

Autotask PSA Not Supported
Bitdefender GravityZone Not Supported
Freshdesk Not Supported
Freshservice Not Supported
Google Workspace Not Supported
HaloPSA Not Supported
Jira Service Management Not Supported
Microsoft Entra ID Not Supported
Model Context Protocol (MCP) Not Supported
Okta Not Supported
SentinelOne Singularity Not Supported
ServiceNow Not Supported
TOPdesk Not Supported
Zendesk Not Supported

Integrations

Autotask PSA Supported
Bitdefender GravityZone Supported
Freshdesk Supported
Freshservice Supported
Google Workspace Supported
HaloPSA Supported
Jira Service Management Supported
Microsoft Entra ID Supported
Model Context Protocol (MCP) Supported
Okta Supported
SentinelOne Singularity Supported
ServiceNow Supported
TOPdesk Supported
Zendesk Supported
Claim Adaptiva OneSite Health and update features and information
Claim Adaptiva OneSite Health and update features and information
Claim GenticFlow and update features and information
Claim GenticFlow and update features and information