AdRem NetCrunch

AdRem NetCrunch

AdRem Software
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About

NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across on-premises and hybrid IT environments. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards, policy-based monitoring, advanced alerting, and 40+ automated response actions—including remote script execution, service restart, process termination, and device reboot—support centralized monitoring and automated remediation. NetCrunch runs on Windows Server and can monitor infrastructure deployed on-premises, in the cloud, or across hybrid environments.

About

N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT teams, network administrators, system administrators, and infrastructure teams managing on-premises and hybrid IT environments across commercial, government, education, and non-profit organizations.

Audience

IT professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1600 for NetCrunch 50 nodes
NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.4 / 5
support 4.8 / 5

Pros from Real Users

Pros

  • NetCrunch helps us to effectively monitor our networks. We can easily able to monitor IP addresses which helps us to reduce security risk. Diagnostic tools are well organized and easy to use.
  • It keeps track of services, and it can even scan uncommon ports and run scripts in response to alarms. Great tool for network monitoring.
  • Whether it's Windows, Linux or network environment or something else, it can monitor complete IT network. There are many monitoring multipack included with it that can be manually added to the nodes that are monitoring or are discovered automatically.
  • AdRem NetCrunch helps us to track and monitor all our devices in our organisation. It provides real time alerts about the defects found. We can monitor devices remotely, during holidays also.
  • NetCrunch provides us benefits to diagnose the problems and improve the efficiency of our IT Infrastructure. It is very proactive software that keep our devices connected to our network and monitor them safely.
  • Excellent tool, after we started using NetCrunch, our users are really happy with the support and services they are getting and the improved and prompt help they are receiving.
  • Best tool to analyse IoT data. We can easily able to detect and collect critical IoT data for our business purpose. We can easily analyse different data and get maximum benefit from it. Their customer service is awesome.
  • I have been using NetCrunch since 2 years and have been using in my IT infrastructure. I discovered it when looking for a monitoring tool online and we have been together since long time. With the most recent upgrades to gGrafCrunch visualization.
  • One of the most impressive features of NetCrunch is its ability to automatically detect all devices connected to the network, which makes setup much easier, it also performs network mapping, giving us a complete view of how all devices are connected. devices on our network. This feature allows us to identify potential configuration issues and take steps to fix them before they become a bigger problem, it also alerts us to any issues that may be occurring on devices on our network. With this tool, we can receive instant notifications in case something is not working properly.
  • This tool offers seamless implementation and management and boasts a robust network monitoring capability. It features a vast array of monitoring packs that can be automatically detected or manually added to the nodes you monitor. This gives it a competitive edge, although there are rumors that the licensing may change in the future. While we encountered some minor monitoring issues, the support team was highly responsive, providing professional and skilled assistance within the same day.

Pros & Cons from Real Users

Pros

  • * Multiple features available in on pane of glass interface * Useful remote access (GUI, CMD and PowerShell)
  • N‑able RMM offers wide support for remote monitoring in IT. It makes remote monitoring and risk intelligence a breeze to monitor. 24x7 uptime makes it a reliable solution. The flexible monitoring dashboard gives a good amount of data on one screen.
  • The ability to monitor in-depth performance from remote is great. It helped us to monitor risk alert and also allows us to backup and restore from anywhere. The alert on any critical security issues is the best we liked about N‑able RMM.
  • Best Remote Monitoring tool to manage IT structures and functions. Help you make a fast analysis. Network device monitoring, to manage firewalls. Useful reports.
  • N‑able RMM tool is available on multi-platform. It gives you the power to monitor security, working capacity and real-time analytics. It updates you about safety problems and server status.

Cons

  • * Very dated interface * Poor integration with included features i.e. installation is easy but manual removal is required for almost EVERY integrated feature, this leads to unfair billing for uninstalled devices * Pushy up-sales
  • Nothing so far had a great experience from this tool.
  • There is a learning curve. The dashboard needs customization.
  • No cons ever faced. I will update if I have any in future.
  • It offers great remote monitoring features. To manage network and security.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AdRem Software
Founded: 1998
United States
www.adremsoft.com

Company Information

N-able
Founded: 2014
United States
www.n-able.com/products/rmm

Alternatives

Alternatives

CDN77

CDN77

DataCamp Ltd.
Paessler PRTG

Paessler PRTG

Paessler GmbH

Categories

Categories

ITSM Supported
MSP Supported
Network Monitoring Supported
Network Security Supported
Patch Management Supported
RMM Supported
Server Management Supported
System Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Supported
Network Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Not Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

Configuration Management Features

Access Control / Permissions Not Supported
Application Deployment Not Supported
Automated Provisioning Not Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Not Supported
Reporting Analytics / Visualization Supported
Task Management Not Supported

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Not Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Not Supported

Database Monitoring Features

Anomaly Detection Not Supported
Autodiscovery Not Supported
Capacity Planning Not Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Not Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Not Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Supported
Troubleshooting Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Not Supported
Rich HTML Email Notifications Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Not Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

VoIP Monitoring Features

Alerts / Notifications Supported
Call Detail Record (CDR) Analysis Not Supported
Call Quality Monitoring Not Supported
IP SLA Monitoring Supported
Jitter Testing Supported
Latency Monitoring Supported
MOS Monitoring Not Supported
Packet Loss Monitoring Supported
QoS Monitoring Supported
Reporting / Analytics Supported
Troubleshooting Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Not Supported
Uptime Reporting Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Not Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Not Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Supported
Centralized Policy Management Supported
Dashboard Supported
Device Auto-Provisioning Supported
Device Self-Registration Supported
Posture Assessment Not Supported
Quarantine / Remediation Supported
Secure Guest Access Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

Server Management Features

CPU Monitoring Not Supported
Credential Management Not Supported
Database Servers Not Supported
Email Monitoring Not Supported
Event Logs Supported
History Tracking Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Not Supported

Integrations

Active Directory Supported
AlertOps Supported
Amazon Simple Notification Service (SNS) Supported
Asana Supported
BrightGauge Not Supported
Clickatell Supported
ConnectWise PSA Supported
Cove Data Protection Not Supported
Freshservice Supported
Jitbit Help Desk Supported
Microsoft Teams Supported
MyGlue Not Supported
N-able MSP Manager Not Supported
Neo Agent Not Supported
N‑able Passportal Not Supported
Opsgenie Supported
Pushover Supported
SMSEagle Supported
ScalePad Not Supported
Slack Supported

Integrations

Active Directory Not Supported
AlertOps Not Supported
Amazon Simple Notification Service (SNS) Not Supported
Asana Not Supported
BrightGauge Supported
Clickatell Not Supported
ConnectWise PSA Not Supported
Cove Data Protection Supported
Freshservice Not Supported
Jitbit Help Desk Not Supported
Microsoft Teams Not Supported
MyGlue Supported
N-able MSP Manager Supported
Neo Agent Supported
N‑able Passportal Supported
Opsgenie Not Supported
Pushover Not Supported
SMSEagle Not Supported
ScalePad Supported
Slack Not Supported
Claim N‑able N-sight RMM and update features and information
Claim N‑able N-sight RMM and update features and information