AdRem NetCrunch

AdRem NetCrunch

AdRem Software
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About

NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across on-premises and hybrid IT environments. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards, policy-based monitoring, advanced alerting, and 40+ automated response actions—including remote script execution, service restart, process termination, and device reboot—support centralized monitoring and automated remediation. NetCrunch runs on Windows Server and can monitor infrastructure deployed on-premises, in the cloud, or across hybrid environments.

About

LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams, network administrators, system administrators, and infrastructure teams managing on-premises and hybrid IT environments across commercial, government, education, and non-profit organizations.

Audience

IT Operations, Managed Service Providers, DevOps teams, and SaaS/e-Commerce companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1600 for NetCrunch 50 nodes
NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics.
Free Version Not Supported
Free Trial Supported

Pricing

One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • NetCrunch helps us to effectively monitor our networks. We can easily able to monitor IP addresses which helps us to reduce security risk. Diagnostic tools are well organized and easy to use.
  • It keeps track of services, and it can even scan uncommon ports and run scripts in response to alarms. Great tool for network monitoring.
  • Whether it's Windows, Linux or network environment or something else, it can monitor complete IT network. There are many monitoring multipack included with it that can be manually added to the nodes that are monitoring or are discovered automatically.
  • AdRem NetCrunch helps us to track and monitor all our devices in our organisation. It provides real time alerts about the defects found. We can monitor devices remotely, during holidays also.
  • NetCrunch provides us benefits to diagnose the problems and improve the efficiency of our IT Infrastructure. It is very proactive software that keep our devices connected to our network and monitor them safely.
  • Excellent tool, after we started using NetCrunch, our users are really happy with the support and services they are getting and the improved and prompt help they are receiving.
  • Best tool to analyse IoT data. We can easily able to detect and collect critical IoT data for our business purpose. We can easily analyse different data and get maximum benefit from it. Their customer service is awesome.
  • I have been using NetCrunch since 2 years and have been using in my IT infrastructure. I discovered it when looking for a monitoring tool online and we have been together since long time. With the most recent upgrades to gGrafCrunch visualization.
  • One of the most impressive features of NetCrunch is its ability to automatically detect all devices connected to the network, which makes setup much easier, it also performs network mapping, giving us a complete view of how all devices are connected. devices on our network. This feature allows us to identify potential configuration issues and take steps to fix them before they become a bigger problem, it also alerts us to any issues that may be occurring on devices on our network. With this tool, we can receive instant notifications in case something is not working properly.
  • This tool offers seamless implementation and management and boasts a robust network monitoring capability. It features a vast array of monitoring packs that can be automatically detected or manually added to the nodes you monitor. This gives it a competitive edge, although there are rumors that the licensing may change in the future. While we encountered some minor monitoring issues, the support team was highly responsive, providing professional and skilled assistance within the same day.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AdRem Software
Founded: 1998
United States
www.adremsoft.com

Company Information

LogicMonitor
Founded: 2008
United States
www.logicmonitor.com

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AdRem NetCrunch

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Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Not Supported
Uptime Reporting Supported

Configuration Management Features

Access Control / Permissions Not Supported
Application Deployment Not Supported
Automated Provisioning Not Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Not Supported
Reporting Analytics / Visualization Supported
Task Management Not Supported

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Not Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Not Supported

Database Monitoring Features

Anomaly Detection Not Supported
Autodiscovery Not Supported
Capacity Planning Not Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Not Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Not Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Supported
Troubleshooting Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Not Supported
Rich HTML Email Notifications Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Not Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Supported
Network Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Not Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Supported

VoIP Monitoring Features

Alerts / Notifications Supported
Call Detail Record (CDR) Analysis Not Supported
Call Quality Monitoring Not Supported
IP SLA Monitoring Supported
Jitter Testing Supported
Latency Monitoring Supported
MOS Monitoring Not Supported
Packet Loss Monitoring Supported
QoS Monitoring Supported
Reporting / Analytics Supported
Troubleshooting Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Supported
Web Traffic Reporting Not Supported

Infrastructure-as-a-Service (IaaS) Features

Analytics / Reporting Supported
Configuration Management Not Supported
Data Migration Not Supported
Data Security Not Supported
Load Balancing Not Supported
Log Access Not Supported
Network Monitoring Supported
Performance Monitoring Supported
SLA Monitoring Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Not Supported
Vulnerability Scanning Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Not Supported
Real-time Alerts Supported
Remediation Management Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Not Supported
Drag & Drop Not Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Not Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Supported

Integrations

AlertOps Supported
ConnectWise PSA Supported
PagerDuty Supported
Slack Supported
Active Directory Supported
Asana Supported
Axonius Not Supported
Blink Not Supported
Clickatell Supported
Freshdesk Supported
Freshservice Supported
Google Cloud Security Command Center Not Supported
HCL IntelliOps Event Management Not Supported
Jitbit Help Desk Supported
PagerTree Not Supported
SIGNL4 Supported
ServiceNow Not Supported
Squadcast Not Supported
Trello Supported
Zendesk Supported

Integrations

AlertOps Supported
ConnectWise PSA Supported
PagerDuty Supported
Slack Supported
Active Directory Not Supported
Asana Not Supported
Axonius Supported
Blink Supported
Clickatell Not Supported
Freshdesk Not Supported
Freshservice Not Supported
Google Cloud Security Command Center Supported
HCL IntelliOps Event Management Supported
Jitbit Help Desk Not Supported
PagerTree Supported
SIGNL4 Not Supported
ServiceNow Supported
Squadcast Supported
Trello Not Supported
Zendesk Not Supported
Claim LogicMonitor and update features and information
Claim LogicMonitor and update features and information