AdRem NetCrunch vs. Device42 Comparison


AdRem NetCrunch AdRem Software	Device42 Device42, A Freshworks Company	+	+
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About NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across on-premises and hybrid IT environments. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards, policy-based monitoring, advanced alerting, and 40+ automated response actions—including remote script execution, service restart, process termination, and device reboot—support centralized monitoring and automated remediation. NetCrunch runs on Windows Server and can monitor infrastructure deployed on-premises, in the cloud, or across hybrid environments.		About With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT teams, network administrators, system administrators, and infrastructure teams managing on-premises and hybrid IT environments across commercial, government, education, and non-profit organizations.		Audience Device42 serves the information technology industry. Data centers with more than 100 devices are entry-level candidates for Device42.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $1600 for NetCrunch 50 nodes NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics. Free Version Not Supported Free Trial Supported		Pricing $1499.00/year Pricing is based on the number of devices and IP addresses. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.6 / 5 features 4.7 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.4 / 5 support 4.8 / 5 Read all reviews
Pros from Real Users Pros NetCrunch helps us to effectively monitor our networks. We can easily able to monitor IP addresses which helps us to reduce security risk. Diagnostic tools are well organized and easy to use. It keeps track of services, and it can even scan uncommon ports and run scripts in response to alarms. Great tool for network monitoring. Whether it's Windows, Linux or network environment or something else, it can monitor complete IT network. There are many monitoring multipack included with it that can be manually added to the nodes that are monitoring or are discovered automatically. AdRem NetCrunch helps us to track and monitor all our devices in our organisation. It provides real time alerts about the defects found. We can monitor devices remotely, during holidays also. NetCrunch provides us benefits to diagnose the problems and improve the efficiency of our IT Infrastructure. It is very proactive software that keep our devices connected to our network and monitor them safely. Excellent tool, after we started using NetCrunch, our users are really happy with the support and services they are getting and the improved and prompt help they are receiving. Best tool to analyse IoT data. We can easily able to detect and collect critical IoT data for our business purpose. We can easily analyse different data and get maximum benefit from it. Their customer service is awesome. I have been using NetCrunch since 2 years and have been using in my IT infrastructure. I discovered it when looking for a monitoring tool online and we have been together since long time. With the most recent upgrades to gGrafCrunch visualization. One of the most impressive features of NetCrunch is its ability to automatically detect all devices connected to the network, which makes setup much easier, it also performs network mapping, giving us a complete view of how all devices are connected. devices on our network. This feature allows us to identify potential configuration issues and take steps to fix them before they become a bigger problem, it also alerts us to any issues that may be occurring on devices on our network. With this tool, we can receive instant notifications in case something is not working properly. This tool offers seamless implementation and management and boasts a robust network monitoring capability. It features a vast array of monitoring packs that can be automatically detected or manually added to the nodes you monitor. This gives it a competitive edge, although there are rumors that the licensing may change in the future. While we encountered some minor monitoring issues, the support team was highly responsive, providing professional and skilled assistance within the same day.		Pros & Cons from Real Users Pros It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping. The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity. Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity. The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies. I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers. Cons Occasionally the system may be slow which can cause decrease in speed of completing tasks. The user interface and the graphics used in the software feels a bit outdated in use. Not many issues specifically with the product or software. There could be some more functionality built into the product. The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations. It can feel slow at times/somewhat laggy, due to how central it is.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information AdRem Software Founded: 1998 United States www.adremsoft.com		Company Information Device42, A Freshworks Company Founded: 2011 United States www.device42.com
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Categories Application Performance Monitoring (APM) Supported Capacity Planning Supported Cloud Monitoring Supported Configuration Management Supported Data Center Management Supported Database Monitoring Supported Database Performance Tuning Supported DNS Monitoring Supported File Integrity Monitoring Supported Hardware Monitoring Supported IP Scanners Supported IT Alerting Supported IT Infrastructure Monitoring Supported Log Monitoring Supported Network Assessment Supported Network Bandwidth Monitoring Supported Network Discovery Supported Network Mapping Supported Network Monitoring Supported Network Troubleshooting Supported Observability Supported Server Monitoring Supported SNMP Monitoring Supported System Monitoring Supported VoIP Monitoring Supported Website Monitoring Supported		Categories Application Dependency Mapping Supported Asset Tracking Supported Barcoding Supported Cable Management Supported Capacity Planning Supported CMDB Supported Continuous Integration Supported Data Center Infrastructure Management (DCIM) Supported Data Center Management Supported DevOps Supported Inventory Management Supported IP Address Management (IPAM) Supported IT Asset Management Supported IT Documentation Supported IT Management Supported ITSM Supported Network Access Control (NAC) Supported Network Configuration Supported Network Mapping Supported Shadow IT Discovery Supported
Data Center Management Features Audit Trail Not Supported Behavior-Based Acceleration Not Supported Cross Reference System Not Supported Device Auto Discovery Supported Diagnostic Testing Supported Import / Export Data Supported JCL Management Not Supported Multi-Platform Supported Multi-User Not Supported Power Management Not Supported Sarbanes-Oxley Compliance Not Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Not Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Show More Features Application Performance Monitoring (APM) Features Baseline Manager Supported Diagnostic Tools Supported Full Transaction Diagnostics Not Supported Performance Control Not Supported Resource Management Supported Root-Cause Diagnosis Supported Server Performance Supported Trace Individual Transactions Not Supported Configuration Management Features Access Control / Permissions Not Supported Application Deployment Not Supported Automated Provisioning Not Supported Infrastructure Automation Supported Node Management Supported Orchestration Not Supported Reporting Analytics / Visualization Supported Task Management Not Supported Database Monitoring Features Anomaly Detection Not Supported Autodiscovery Not Supported Capacity Planning Not Supported Dashboard Supported Dependency Tracking Not Supported Historical Trend Analysis Supported Multitenancy Not Supported Notifications / Alerts Supported Performance Monitoring Supported Permissions / Access Controls Not Supported Predictive Analytics Not Supported Prioritization Not Supported Query Analysis Not Supported Resource Optimization Supported Troubleshooting Supported IT Alerting Features Alert Noise Reduction Supported Alert Routing Supported Dynamic Notifications Supported Enriched Incident Context Supported Escalation Policies Supported Incident History Audit Supported Multi-User Alerting Supported Multiple Alert Types Supported On-Call Management Not Supported Rich HTML Email Notifications Supported IT Infrastructure Monitoring Features Alerts / Notifications Supported Application Monitoring Supported Bandwidth Monitoring Supported Capacity Planning Supported Configuration Change Management Supported Data Movement Monitoring Supported Health Monitoring Supported Multi-Platform Support Supported Performance Monitoring Supported Point-in-Time Visibility Supported Reporting / Analytics Supported Virtual Machine Monitoring Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Not Supported Network Analysis Supported Network Monitoring Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Not Supported Data Backup / Recovery Not Supported Device Monitoring Supported Inventory Management Supported Patch Management Not Supported Policy-based Automation Supported Remote Monitoring Supported Reporting / Analytics Supported Risk Analysis Not Supported Server Monitoring Supported Service Configuration Management Supported VoIP Monitoring Features Alerts / Notifications Supported Call Detail Record (CDR) Analysis Not Supported Call Quality Monitoring Not Supported IP SLA Monitoring Supported Jitter Testing Supported Latency Monitoring Supported MOS Monitoring Not Supported Packet Loss Monitoring Supported QoS Monitoring Supported Reporting / Analytics Supported Troubleshooting Supported Website Monitoring Features Availability Testing Supported Event Logs Supported Event-Based Notifications Supported FTP Monitoring Supported Mail Server Monitoring Supported Maintenance Scheduling Not Supported Performance Metrics Supported Real Time Monitoring Supported Transaction Monitoring Not Supported Uptime Reporting Supported		Data Center Management Features Audit Trail Not Supported Behavior-Based Acceleration Not Supported Cross Reference System Supported Device Auto Discovery Supported Diagnostic Testing Not Supported Import / Export Data Supported JCL Management Not Supported Multi-Platform Not Supported Multi-User Supported Power Management Supported Sarbanes-Oxley Compliance Supported Network Mapping Features Color Codes / Icons Not Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Show More Features Asset Tracking Features Activity Tracking Not Supported Audit Trails Not Supported Barcoding / RFID Supported Checkout / Check-In Not Supported Depreciation Tracking Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Supported QR Codes Supported Reservations Not Supported Service History Not Supported Barcoding Features Barcode Generation Supported Barcode Scanning Supported Custom Labels Supported Inventory Management Supported Label Templates Supported Receiving Labels Not Supported RFID Not Supported Serial Number Tracking Supported Shipping Labels Not Supported CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Not Supported IT Asset Management Supported License Management Supported Performance Management Not Supported Relationship Mapping Supported Continuous Integration Features Build Log Not Supported Change Management Supported Configuration Management Supported Continuous Delivery Not Supported Continuous Deployment Not Supported Debugging Not Supported Permission Management Not Supported Quality Assurance Management Not Supported Testing Management Not Supported DevOps Features Approval Workflow Supported Dashboard Supported KPIs Not Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Not Supported Timeline Management Not Supported Troubleshooting Reports Not Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Supported Remote Access Not Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Not Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Supported Contract/License Management Not Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Not Supported Inventory Management Features Alerts/Notifications Not Supported Barcoding / RFID Supported Forecasting Not Supported Inventory Optimization Not Supported Kitting Not Supported Manufacturing Inventory Management Supported Mobile Access Not Supported Multi-Channel Management Not Supported Product Identification Supported Reorder Management Not Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Not Supported Warehouse Management Not Supported Network Access Control (NAC) Features Authentication Supported Authorization Supported Automated Hotfix / Updates Supported Centralized Policy Management Supported Dashboard Supported Device Auto-Provisioning Supported Device Self-Registration Not Supported Posture Assessment Not Supported Quarantine / Remediation Not Supported Secure Guest Access Not Supported
Integrations Freshservice Supported Jira Supported Zendesk Supported Active Directory Supported Asana Supported Atlassian Insight Not Supported Axonius Not Supported Azure Marketplace Not Supported Cherwell Software Not Supported Confluence Not Supported IFTTT Supported Jira Work Management Not Supported LiveAgent Supported Mojo Helpdesk Supported Puppet Enterprise Not Supported Slack Supported Splunk Enterprise Not Supported StackStorm Not Supported ThreatAware Not Supported Trello Supported Show More Integrations View All 24 Integrations		Integrations Freshservice Supported Jira Supported Zendesk Supported Active Directory Not Supported Asana Not Supported Atlassian Insight Supported Axonius Supported Azure Marketplace Supported Cherwell Software Supported Confluence Supported IFTTT Not Supported Jira Work Management Supported LiveAgent Not Supported Mojo Helpdesk Not Supported Puppet Enterprise Supported Slack Not Supported Splunk Enterprise Supported StackStorm Supported ThreatAware Supported Trello Not Supported Show More Integrations View All 28 Integrations
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