Acuity Scheduling

Acuity Scheduling

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About

Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.

About

TimeTap is an innovative web-based appointment scheduling software solution for small and medium sized businesses and independent professionals. This versatile platform acts like a shopping cart for services, thereby allowing users to book and manage their own appointments in order to eliminate missed calls and no-shows. TimeTap's mobile app also allows users to schedule client appointments and check daily availability, from anywhere at anytime. Key features include flexible calendars, email and text notifications, customizable reports, private service schedulers, exportable list views, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Professionals, small to mid-sized businesses

Audience

TimeTap serves independent professionals as well as small and medium-sized businesses looking for a fully customizable and reliable appointment scheduling software solution.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$16.00/month
Emerging - $16 per month
Growing - $27 per month
Powerhouse - $49 per month
Free Version Not Supported
Free Trial Supported

Pricing

$24.95/month
Professional Plan: 1 Staff & 1 Location at $24.95/mo (for Solo) and 5 Staff & 5 Locations at $39.95/mo (for Team)
Business Plan: 1 Staff & 1 Location at $44.95/mo (for Solo) and 5 Staff & 5 Locations at $74.95/mo (for Team)
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.4 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.3 / 5
support 4.7 / 5

Pros from Real Users

Pros

  • Acuity Scheduling is an easy to use service that provides solutions for calendar and scheduling stuff, it is easy to customize everything to fit the needs of my business and the heavy schedules that each team member has, it can be perfectly customized for every individual and work perfectly for scheduling things as the week becomes busier. The way Acuity works is very intuitive and adjusts to the present, the rising technology and the way things are becoming now more automated and precise, it is helpful to put out our schedule for the week and let customers know availability without needing to reach out privately, and they can schedule the product they want in the available posts of our business schedules, and it will automatically update to the new availability after scheduling anything. This calendar can be fully customized and Acuity allows for the creation of multiple calendars that can be kept private so clients do not see them, and it works amazingly when it comes to sorting out our own individual schedule to figure out the best way to improve our workflow, and choose how we can customize the public calendar in a way that benefits both the customer and the business, providing a nice customer experience. It is an essential tool to have in order to get the most out of the customer experience, it allows us to recollect customer information by having them fill out forms for scheduling and this is an important part because we are able to know the customer better and will know in what ways we can provide a better service for them, it makes things easier for us to get more clients because the scheduling part becomes simple for both parties, it provides a stable service that is intuitive enough for everyone, and it improves communication to make things more customizable for the client.
  • This software has all the features you need in a scheduling app. Create surveys and applications to screen appointees.
  • Acuity Scheduling is an online assistant. It has made meetings a breeze. Easy-to-use and user-friendly. Customised scheduling page helps in scheduling meetings and saves lots of time. Works 24/7 to organise the schedule. 7 days free trial is available. Perfect software for small businesses.
  • • Very easy to use, love it! • Lot’s of integrations, • Mainly use it for my massage bookings where customer can make a payment too via Stripe (PayPal and/or Square) • Very easy to embed it into my website, for each individual payment package, different links provided • My wife use it integrating with Zoom for live streaming classes, where participants gets unique link when they book and pay via Acuity Scheduling • Very happy with it!!
  • It has everything you need for scheduling. It's easy to set up and it is very convenient for clients to schedule meetings. The design is great and the quick support service is priceless. Acuity Scheduling is the perfect tool for every business owner!

Pros & Cons from Real Users

Pros

  • TimeTap has offered us an excellent alternative in commitment accuracy and occupations. It also has an internal format for creating work schedules and daily chronologies where we can specify group activities. It has also streamlined the management of commitments to the board for meetings or important activities by creating a private schedule.
  • TimeTap as a program has given us an extra tool to specify and not miss all the tasks that our company has without leaving any of them aside. It has the option to create a program schedule of activities and various commitments that an organization needs to meet in real time and can be shared with any device that has the program.
  • TimeTap is a tool that offers a permanent contact with a company's customers, through notifications via messages and calls that are previously determined, that can be customized by means of a set schedule and that communicates with those customers to be always present for their needs.

Cons

  • We believe that the application should improve its schedule creation section for employees, since it does not have options to create itineraries of activities for employees or specific work areas. It works in a general way, and for companies that have different areas with different tasks from each other, we do not find the application sufficiently convenient.
  • As a flaw we find that the application does not offer options for gestures and staff planning in a specific way that stems from the directive; The details of itineraries expressed in the schedules that are programmed are in general matter. Therefore, it is not possible to manage a personalized planning to a specific department or employee.
  • It is an application that provides access tools to shared customer databases of different companies with information about them. However, sometimes the data provided are not enough for an optimal reception of the message due to lack of contact information such as email or phone number.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Squarespace
Founded: 2003
United States
www.acuityscheduling.com

Company Information

TimeTap
Founded: 2006
United States
www.timetap.com

Alternatives

Alternatives

Sign In Scheduling

Sign In Scheduling

Sign In Solutions
Apptoto

Apptoto

Go-Cort
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Barbershop Supported
Coaching Supported
Dance Studio Supported
Event Management Supported
Fitness Supported
Massage Therapy Supported
Medical Spa Supported
Mental Health Supported
Municipal Supported
Patient Scheduling Supported
Personal Trainer Supported
Photography Studio Supported
Physical Therapy Supported
Pilates Studio Supported
Salon Supported
Scheduling Supported
Spa Supported
Speech Therapy Supported
Tattoo Studio Supported
Therapy Supported
Yoga Studio Supported

Categories

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Not Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Not Supported
Practice Management Supported
SOAP Notes Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Not Supported
Patient Intake Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Coaching Features

Appointment Scheduling Supported
Billing & Invoicing Supported
Business Coaching Not Supported
Client Management Supported
Goal Setting / Tracking Not Supported
Life Coaching Not Supported
Mentor/Coach Matching Not Supported
Program Management Not Supported
Progress Tracking Not Supported
Sport Coaching Not Supported

Dance Studio Features

Attendance Management Not Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Not Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Not Supported
Recital Management Not Supported
Scheduling Supported
Student Management Not Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Employee Database Not Supported
Group Scheduling Not Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Not Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Not Supported
Vacation / Leave Tracking Not Supported

Event Management Features

Attendee Management Not Supported
Badge Management Not Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Not Supported
Gamification Supported
Room Block Management Not Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Not Supported
Ticketing Not Supported
Volunteer Management Supported
Weddings / Parties Not Supported

Fitness Features

Attendance Tracking Not Supported
Billing & Invoicing Supported
Check-In Manager Not Supported
Class Management Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Membership Management Not Supported
Point of Sale (POS) Not Supported
Reservations Management Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Not Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Not Supported
Billing & Invoicing Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Not Supported
Personnel Management Supported
Progress Notes Not Supported
Single Provider Practice Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Not Supported
Attendance Tracking Not Supported
Billing & Invoicing Supported
Certification Tracking Not Supported
Client Management Supported
Commission Management Not Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Online Store Not Supported
Payment Processing Supported
Wellness Plans Not Supported

Photography Studio Features

Appointment Scheduling Supported
Billing & Invoicing Supported
Client Management Supported
Contract Management Not Supported
Event Management Not Supported
Marketing Management Not Supported
Order Management Not Supported
Project Management Not Supported
Proposal Management Not Supported

Salon Features

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Not Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Not Supported
Inventory Management Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Not Supported
Online Payments Supported
Staff Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Integrations

Google Calendar Supported
Microsoft Outlook Supported
PayPal Supported
Stripe Supported
AnswerFirst Not Supported
Back Office Betties Supported
Braintree Supported
Constant Contact Supported
Constant Contact Lead Gen & CRM Supported
CounselMore Supported
Ketch Supported
Kit Supported
Lexidesk Supported
Pabbly Connect Supported
Quickwork Supported
Shift Supported
Slybroadcast Supported
Square for Retail Supported
VetBadger Supported
WiserNotify Supported

Integrations

Google Calendar Supported
Microsoft Outlook Supported
PayPal Supported
Stripe Supported
AnswerFirst Supported
Back Office Betties Not Supported
Braintree Not Supported
Constant Contact Not Supported
Constant Contact Lead Gen & CRM Not Supported
CounselMore Not Supported
Ketch Not Supported
Kit Not Supported
Lexidesk Not Supported
Pabbly Connect Not Supported
Quickwork Not Supported
Shift Not Supported
Slybroadcast Not Supported
Square for Retail Not Supported
VetBadger Not Supported
WiserNotify Not Supported
Claim TimeTap and update features and information
Claim TimeTap and update features and information