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About

Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

About

Arena empowers businesses across industries to make high-frequency, critical path decisions fully autonomous. Autopilot for high-frequency business decisions. Similar to a physical robot, Autonomy OS is composed of three components, the sensor, the brain, and the arm. The sensor measures, the brain makes decisions, and the arm takes action. The whole system operates automatically and in real time. Autonomy OS ingests and encodes heterogeneous data with different latency profiles, from streaming real-time and structured time series, to unstructured data like images and text, into features that train machine learning models. Autonomy OS also augments data with contextual data from Arena’s Demand Graph, a daily updating index of factors that affect consumer demand and supply, from product prices and availability by location, to demand proxies from social media platforms. Customer preferences and behaviors change, supply routes are unexpectedly disrupted, and competitors alter strategy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Businesses across industries in need of a solution to make high frequency, critical path decisions fully autonomous

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ActiveOps
United Kingdom
activeops.com

Company Information

Arena
United States
www.arena-ai.com

Alternatives

TaskEye

TaskEye

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Alternatives

SCRAM Nexus

SCRAM Nexus

SCRAM Systems

Categories

Categories

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

No info available.

Integrations

No info available.
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