ActivTrak

ActivTrak

Birch Grove Software
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About

ActivTrak helps enterprises drive operational efficiency through AI-powered workforce intelligence. Its award-winning platform transforms work activity data into actionable insights for workforce management, workforce productivity and workforce planning — enabling measurable ROI and stronger business outcomes. More than 9,500 organizations trust ActivTrak's technology, recognized by Deloitte's Technology Fast 500, Inc. 5000, TrustRadius, and G2. Backed by Sapphire Ventures and Elsewhere Partners, ActivTrak leads the way in privacy-first workforce data that fuels the future of intelligent work.

About

Wing empowers organizations to harness the full potential of SaaS while ensuring a robust security posture. In addition to a free version that provides a list of an organization's SaaS inventory, with insightful details regarding application usage and user information, Wing’s complete SSPM solution offers unparalleled visibility, control, and compliance capabilities, strengthening any organization's defense against modern SaaS-related threats. With Wing’s automated security capabilities, CISOs, security teams, and IT professionals save weeks of work previously spent on manual and error-prone processes. Trusted by hundreds of global companies, Wing provides actionable security insights derived from our industry-leading SaaS application database, covering over 280,000 SaaS vendors. This results in the safest and most efficient way to leverage SaaS.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business Owners and HR Professionals

Audience

Organizations interested in a powerful SaaS Security Posture Management (SSPM) solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10/user/month billed annually
We’ve designed our plans with flexibility and scalability in mind. Each plan has been created to offer unmatched value while giving you the option of adding functionality a la carte based on your needs.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 3.8 / 5
ease 4.0 / 5
features 3.8 / 5
design 3.8 / 5
support 3.2 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ActivTrak is a software that allows me to track my employees’ productivity at a bigger scale. It has a wide range of features that study many different factors that help track productivity and unproductivity. It has a main dashboard that easily displays a view of the overall productivity and gives a great summary during the day, and if I want to go more in-depth, I can easily see individual summaries and know which applications or websites the employees are using during work hours, what they are doing and if they are completing their daily tasks. It provides great reports that are very specific and helpful. ActivTrak allows me to set a thoughtful and organized plan in order to increase productivity, provide a great work balance, create a nice work environment and more, thanks to its insights and powerful management tools that help me have more organization around our business team as a whole, guide us to a powerful workflow and a better collaboration between us all. I like that it monitors everything without sacrificing privacy between employees and it captures screenshots during work hours to ensure that everything is being done and productivity is not being killed, it keeps the most important data private so employees are not worried about non-work related information being seen, which is something I appreciate as it also helps me focus only on the work aspect of things. Additionally, I also love the fact that this software works in real time and provides different updates about activity logs, goals, website usage, throughout the day so that I am updated on everything that is happening on my team, and can set alarms to be informed about something suspicious happening or someone not being productive, and can easily set future goals to ensure a well-done work environment that is pleasant to be in and actually helps increase productivity on our team.
  • The sales process was made easy. The application is easy to deploy (and fortunately easy to remove).
  • ActivTrak helps to boost team productivity. It auto enables time tracking feature to analyze employee work and performance. Reliable and excellent user interface.
  • Easy to track. Takes lots of snapshots. Easy to see what websites are productive and which are not.
  • Easy setup and configuration. Simple administration. Robust reporting with detail broken down to 5-minute blocks of time. The screenshot library is a great tool.

Cons

  • There is definitely a learning curve with this software, when I started using it, it felt too cluttered because of the amount of features that this software has, and it did not felt convenient because it did not provide great resources to start learning how to use it, it was very difficult to set everything up and start using it in our business. Also, I do find that the pricing plan is incredibly high per user and I would like to see more affordable plans coming out with less features because there are some features that I do not implement but they are included in the plan. It would be great to have a more affordable or customized plan that adjusts to small businesses, but other than those two points, ActivTrak is a software that has been working pretty well and does not present any issues when it comes to actively monitoring employees’ work hours, which was a main concern because I needed a tool that would work during all our shifts and I can easily monitor everything without coming across glitches or bugs while doing it, and I am relieved that it works perfectly without any inconvenience and provides a stable platform.
  • Completely ruined response time to salesforce.com and other internet resources even with their Chrome Extension "fix".
  • I never encountered any problems with this platform.
  • Some computers it's not tracking at all. Customer service was not helpful at all.
  • Sometimes the agent doesn't timeout so it shows long blocks of passive time overnight when the PC is locked but that is the only "issue" we found.

Pros & Cons from Real Users

Pros

  • They are VERY responsive to fixing bugs and considering user input for their roadmap. Amazing visibility into your SaaS environment. The ability to dig out the smallest most obscure apps your users are interacting with, is groundbreaking in my opinion. Easy to communicate to end users the why and how of security actions that are taken due to the app's results. Automations make this a mostly hands-off experience after the initial setup. Occasional upkeep on new apps and one-off hand holding of end users is really the only effort required!
  • I liked being involved with other customers in real-time and explaining the pain points of our daily fight. Wing Security embraced all the issues and is taking steps to improve the product.
  • Application visibility. Security posture scores for every application. Shows whether my apps and tools are AI integrated and what I need to know about the AI to make sensible decisions on their continued use. Employee On/Off-boarding life saver. Revoke all tokens simply and easily.
  • Easy to use, easy to implement, great support team. The team always looks to improve the product and is very attentive to the customers' feedback.

Cons

  • You can't customize end-user messaging yet, but it is on their roadmap. Cost, is what I would say if I didn't think it was 100% worth its weight in gold! We are a nonprofit, so it is a big expense, but I still feel it is completely worth the expenditure. There are still some user interface things that could be improved, but the Wing crew is very responsive and transparent about what fixes will come with general time frames. They don't lead you on about adding a feature or fixing an issue, they tell you directly what's going to happen and when.
  • For me, it's putting into action the daily issues customers like me face.
  • Finding new things that I have to go fix. This tool will find where you are potentially exposed and once you know then you have to take action. It keeps me on my toes.
  • The vendor info that's provided could be more a little more detailed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Birch Grove Software
Founded: 2009
United States
activtrak.com/

Company Information

Wing Security
Founded: 2020
Israel
wing.security/

Alternatives

Alternatives

SpinOne

SpinOne

Spin.AI
DeskTime

DeskTime

Draugiem Group
NeuralWing

NeuralWing

Emmi AI

Categories

Categories

Computer Security Features

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Investigation Management Features

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Application Security Features

Analytics / Reporting
Open Source Component Monitoring
Source Code Analysis
Third-Party Tools Integration
Training Resources
Vulnerability Detection
Vulnerability Remediation

Cybersecurity Features

AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

SaaS Management Features

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Integrations

ADP Global Payroll
Active Directory
Asana
Basecamp
Drata
GitHub
Google Data Studio
Jira
Microsoft Power BI
Microsoft Teams
Qmarkets
QuickBooks Accountants
Salesforce
ServiceNow
Slack
Tableau
Trello
Zapier
Zendesk
monday AI work platform

Integrations

ADP Global Payroll
Active Directory
Asana
Basecamp
Drata
GitHub
Google Data Studio
Jira
Microsoft Power BI
Microsoft Teams
Qmarkets
QuickBooks Accountants
Salesforce
ServiceNow
Slack
Tableau
Trello
Zapier
Zendesk
monday AI work platform
Claim ActivTrak and update features and information
Claim ActivTrak and update features and information
Claim Wing Security and update features and information
Claim Wing Security and update features and information