ActivTrak vs. Time Doctor Comparison


ActivTrak Birch Grove Software	Time Doctor	+	+
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About ActivTrak helps enterprises drive operational efficiency through AI-powered workforce intelligence. Its award-winning platform transforms work activity data into actionable insights for workforce management, workforce productivity and workforce planning — enabling measurable ROI and stronger business outcomes. More than 9,500 organizations trust ActivTrak's technology, recognized by Deloitte's Technology Fast 500, Inc. 5000, TrustRadius, and G2. Backed by Sapphire Ventures and Elsewhere Partners, ActivTrak leads the way in privacy-first workforce data that fuels the future of intelligent work.	About Time Doctor is a Workforce Analytics platform that gives managers actionable insights to improve team productivity and performance. Unleash the potential of data-driven decision-making and experience industry-leading visibility with Time Doctor. Time Doctor provides 3 layers of insights: - Team Insights: Integrated time tracking to give managers peace of mind knowing their teams are working effectively - Manager Insights: Workforce management tools that empower managers to better support and coach their teams - Company Insights: Actionable workforce analytics that improve visibility, processes and profitability across all teams Enterprise organizations, outsourcing companies and businesses worldwide are using Time Doctor to get better profitability, productivity, and accountability for their remote, hybrid, and in-office teams. Join Time Doctor’s 245k+ active users lifting productivity by 22% on average.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Business Owners and HR Professionals	Audience Individuals and teams who work at home, remote, or in an office seeking a time monitoring solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $10/user/month billed annually We’ve designed our plans with flexibility and scalability in mind. Each plan has been created to offer unmatched value while giving you the option of adding functionality a la carte based on your needs. Free Version Supported Free Trial Supported	Pricing $9.99/month/user Free Version Supported Free Trial Supported
Reviews/Ratings Overall 3.8 / 5 ease 4.0 / 5 features 3.8 / 5 design 3.8 / 5 support 3.2 / 5 Read all reviews	Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews
Pros & Cons from Real Users Pros ActivTrak is a software that allows me to track my employees’ productivity at a bigger scale. It has a wide range of features that study many different factors that help track productivity and unproductivity. It has a main dashboard that easily displays a view of the overall productivity and gives a great summary during the day, and if I want to go more in-depth, I can easily see individual summaries and know which applications or websites the employees are using during work hours, what they are doing and if they are completing their daily tasks. It provides great reports that are very specific and helpful. ActivTrak allows me to set a thoughtful and organized plan in order to increase productivity, provide a great work balance, create a nice work environment and more, thanks to its insights and powerful management tools that help me have more organization around our business team as a whole, guide us to a powerful workflow and a better collaboration between us all. I like that it monitors everything without sacrificing privacy between employees and it captures screenshots during work hours to ensure that everything is being done and productivity is not being killed, it keeps the most important data private so employees are not worried about non-work related information being seen, which is something I appreciate as it also helps me focus only on the work aspect of things. Additionally, I also love the fact that this software works in real time and provides different updates about activity logs, goals, website usage, throughout the day so that I am updated on everything that is happening on my team, and can set alarms to be informed about something suspicious happening or someone not being productive, and can easily set future goals to ensure a well-done work environment that is pleasant to be in and actually helps increase productivity on our team. The sales process was made easy. The application is easy to deploy (and fortunately easy to remove). ActivTrak helps to boost team productivity. It auto enables time tracking feature to analyze employee work and performance. Reliable and excellent user interface. Easy to track. Takes lots of snapshots. Easy to see what websites are productive and which are not. Easy setup and configuration. Simple administration. Robust reporting with detail broken down to 5-minute blocks of time. The screenshot library is a great tool. Cons There is definitely a learning curve with this software, when I started using it, it felt too cluttered because of the amount of features that this software has, and it did not felt convenient because it did not provide great resources to start learning how to use it, it was very difficult to set everything up and start using it in our business. Also, I do find that the pricing plan is incredibly high per user and I would like to see more affordable plans coming out with less features because there are some features that I do not implement but they are included in the plan. It would be great to have a more affordable or customized plan that adjusts to small businesses, but other than those two points, ActivTrak is a software that has been working pretty well and does not present any issues when it comes to actively monitoring employees’ work hours, which was a main concern because I needed a tool that would work during all our shifts and I can easily monitor everything without coming across glitches or bugs while doing it, and I am relieved that it works perfectly without any inconvenience and provides a stable platform. Completely ruined response time to salesforce.com and other internet resources even with their Chrome Extension "fix". I never encountered any problems with this platform. Some computers it's not tracking at all. Customer service was not helpful at all. Sometimes the agent doesn't timeout so it shows long blocks of passive time overnight when the PC is locked but that is the only "issue" we found.	Pros & Cons from Real Users Pros This platform has given me complete monitoring, although it lacks certain features it is still useful for any company that needs to improve work performance, so I will mention the positive points that are most useful to me when I am using this platform: + It allows multiple windows of all the computers that are being monitored within my company, this was very useful to be able to have a quick perspective of who is doing their work and who is not, although I have a problem with this function, it is still a good one characteristic. + I can see in real time everything my employees are doing, as well as record in order to have support in case there is an inconvenience due to lack of work activity. I can have those recordings both in Time Doctor and download them to my computer so I have the recordings available at all times. + It works even if there is no internet connection, this is very useful because I can make sure that every minute that passes during working hours is recorded in case of some mishap with the internet connection, it has happened to me several times in which the connection and Time Doctor was intact. + It is very easy to navigate, it can seem like a very overwhelming platform with its tools taking up a large part of the user monitoring panel, however, it is easy to adapt to locating where your tools are and using them at any given time. Its interface needs to be polished a bit, but that would remain a negative aspect that I will write about later. + Time Doctor notifies me when an inactivity occurs by a user who is not doing anything at all. This is very useful in case you cannot have the view of all the screens in case there are many employees to monitor. In addition, this platform detects when there are patterns, thus being able to detect fraud when an employee applies software to deceive the system. + Generates very complete reports of all the activity of all the users that are being monitored, this is very useful for the human resources department when they are evaluating the performance of the employees and thus apply a correction or simply discard said employee who does not comply with business hours. Time Doctor helps to increase productivity in remote employees. The analytics it shares is highly accurate and detailed. Provides real-time data to the administrator. Screen monitoring works flawlessly. 1.- Its interface is very complete with respect to the functions it has to carry out a correct follow-up. There is nothing that Time Doctor lacks compared to other time tracking software, I have done an intensive analysis comparing other software and I have concluded that this one is more complete in relation to the costs of the plans they offer. 2.- One of the features that caught my attention about this software and that made me choose it as a time tracking platform at work is that I can track the time usage of each employee of the company without even requiring a connection. to Internet. Many softwares, in most cases today, all have to be exclusively connected to the Internet and that hinders the ability to use said software in case you do not have a connection. With Time Doctor it has not been like that since it is configured locally and I can include within the configuration to be able to manage it from another device through the internet in case it is required. 3.- It integrates very well with project collaboration software as in the case of Trello, allowing this to have better monitoring when we want to know if the employees are carrying out their assigned tasks of a project and thus meet the deadlines proposed by the client. . It improves productivity to be able to track time within the company when I can integrate platforms and thus be more informed about what my employees are doing. 4.- I can create a screenshot of the employee whom I am tracking regardless of the number of screens open, managing the time tracking of other employees. It is very useful to be able to do this when I need to save evidence of something that I want to notify the employee of what he is doing wrong to correct him. In general, most people use windows cutouts, use the "Print Screen" of the keyboard or use some other external software, which is not very useful when you have many windows open so it is better to do it directly within Time Doctor and save automatically. 5.- It is very difficult to fool this software, before being able to implement it within the company. Time Doctor detects if an employee is really not being productive and analyzes each movement that the user makes on the computer, it can detect patterns in case an employee is cheating and immediately notifies me so that I can be alert. It also notifies me when a user is taking a break longer than they should when no action is taking place or alerts me when they use disallowed software or browse distracting sites during business hours. Time Doctor is a fantastic software to have a correct monitoring of the work time of each of your employees, the main thing that I like about this platform is that it has a silent mode, this mode allows you to hide this application inside the computer, achieving that the users or the employees cannot know that they are monitoring it. Another thing that I like about this platform is that it is very precise when it comes to measuring the work time of each employee, since it detects the time that the employee is inactive on the computer and does not count it as work time. work, this is a very important function as it measures the correct time. I also like that this platform records all the pages the employee visits and also the apps they use. ° Allows you to take a screenshot of the applications you are using at that moment as well as which applications or sites you visit frequently. This helps a lot when we need an employee to be able to manage their time at work by performing assigned tasks without any distraction. ° It is very customizable since it is not only an interface with flat colors and simple, but I can visually adapt to each employee who is being monitored in terms of their work force and thus clearly see the different times managed between employees having any condition . ° Not only can I take a screenshot at any random moment of the work session, but I can also record a specific moment if required, and I can also see the report pages of the entire day that an employee was on their computer. ° Breaks can be taken by modifying the platform by programming or simply placing it manually, since sometimes breaks are randomly made periodically so as not to tire employees of monotonous work. ° The report generator can be displayed at the determined time that I require it, thus being able to increase the productivity of my work team. This is very good since when you did not carry out a manual follow-up, it is enough to leave the automatic follow-up and every week review how efficient each employee was within the work environment. ° I can track anywhere because TimeDoctor is multiplatform. So I don't need to be glued to my laptop all day to know how my employees are doing when they're at work. ° It also shows me the idle time in case I am not on a break schedule. So I can see if the employee is being productive and also that I am always automatically notified when that happens. This function helps me a lot in case I am busy doing my work within the company and I am not monitoring my employees. Cons - My computer slows down when I'm looking at multiple desktops at once, it seems like this isn't very optimized or it just consumes a lot of resources. I had not anticipated this, so it makes the process of supervising my employees more tedious since I have to do it one by one or when I detect inactivity. - Tech support response time is a bit slow, if you deliver good solutions, but it takes time to get immediate solutions. This causes loss of time when you want to achieve a complete monitoring job and it is interrupted by some failure, so if you could improve the response speed it would be fine for me. - The dashboard should improve its interface, it is very complete and I like that it has all the features available without so many clicks. However, I prefer a cleaner and simpler user interface to just focus on monitoring my employees without so many features on top of it is more practical, at least for me it is. - It would be nice if a break could be taken, for example, to go to the bathroom without the counter adding minutes of inactivity. I have had complaints from employees about this problem since their activity time has stopped when they have had to go to the bathroom. bathroom and it has seen a negative impact on their working hours. This would be useful as you would not have to do an intense inspection on what happened while the computer was idle but just receive a notification when an employee needs a few minutes to do their business without harming you. - Apparently a little expensive, if it weren't for the fact that I have to maintain productivity within my company using monitoring, I would not have paid for the services of this platform since the return on investment is somewhat neutral, productivity practically compensates for the price but not increase the income of my company. - The Chrome extension is not very useful and also sometimes it does not update automatically, which on computers with few resources is a nuisance because for me the extension was a solution, but apparently it has its drawbacks. The user interface is not friendly for me. Need to watch tutorials to learn about its features. 1.- I have problems with some software that I use on the company's computers. This software seems to use the same function that Time Doctor uses and it seems to intervene in employee monitoring. This has had several consequences with the employees because it seems that they were not doing anything during their working hours when they were not, but this platform was interrupted by other software, thus having to overlook many uncomfortable situations of confusion. 2.- I would like the control panel to be simpler, thus being able to view only the necessary functions to carry out a daily follow-up or I would like to have the ability to modify the functions of the different sections of this platform to be able to choose what I want to leave and what I want to remove to make monitoring work easier. In addition, I also wish that it could have a dark mode so as not to tire my eyes when I am tracking an employee, lately any platform / application / software allows that function and it seems that Time Doctor is lagging behind in that option. 3.- I honestly don't understand why on several occasions the mobile application closes or crashes, making this waste my time when I want to perform live monitoring of employees. It seems that the Time Doctor team is not serious about improving the performance of the mobile application knowing that nowadays almost everyone has a smartphone and does many things on it, including work. So a positive point if they improve that aspect. 4.- The technical support is a bit slow in responding to any questions or inconveniences, at one point it took up to three days to be able to take my ticket and attend to my message which required help in a configuration, this delayed my work a lot company and I couldn't monitor well during those days trying to solve the problem by myself. One of the main negative things about this platform is that you cannot configure the activities that will be carried out within the working time of each employee's working day, for example, if you want to divide the working hours for each of the daily activities, you can't You can do it within this platform, since this platform will only tell me the work time and cannot record the completion of an activity in a specified time. Another negative thing is that the mobile app within the iOS devices is quite basic, this app is only capable of measuring the working time of the employees and does not provide you with more detailed information, it cannot know which page they visited and what applications they used, to know that information you must use the version for computers. ° The mobile application sometimes gets stuck but it is a matter of waiting. Apparently no matter how modern a device I count, TimeDoctor is not well optimized and even more so when there are too many employees added to the platform. That makes my phone explode due to the poor performance that this platform gives. ° The implementation and configuration was quite a process, since we were not used to this type of platform. So think hard and report before purchasing any plans with this platform because also the learning curve is steep and you will generally need trained personnel from human resources or any other department that knows about this platform to do a good job in monitoring employees. . ° I can tell when a person is inactive since they are not typing yes or by moving the mouse more, however it does not mean that they are not going to go if nothing but that they took a little time to think, this sometimes gives a lot to say because yes It is true that an employee needs to think to support a client and it takes time to provide solutions, so if the person in charge of monitors does not move the mouse or write, the employees will think that he is not doing his job and that is not the case. They should improve that system, more than anything when it is an automatic monitoring, because manually it hardly happens because obviously you can record the screen or see the logs. ° I would like the employee being monitored to have the opportunity to explain why he stopped his productivity at some point in his work hour. In this way we avoid conditions and we do not have so many false positives in terms of complaints from employees who are supposedly not performing their respective duties.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Birch Grove Software Founded: 2009 United States activtrak.com/	Company Information Time Doctor Founded: 2011 United States www.timedoctor.com
Alternatives Hubstaff	Alternatives Hubstaff
Insightful	Connecteam
DeskTime Draugiem Group	Insightful
Veriato Workforce Behavior Analytics Veriato	Monitask
BlackFog View All	ProHance ProHance India Private Limited View All
Categories Computer Security Supported Employee Engagement Supported Employee Monitoring Supported Insider Threat Management Supported Investigation Management Supported Remote Work Supported Threat Intelligence Supported User and Entity Behavior Analytics (UEBA) Supported	Categories Attendance Tracking Supported Employee Monitoring Supported Remote Work Supported Time & Attendance Supported Time Clock Supported Time Tracking Supported
Employee Monitoring Features Activity Monitoring Supported Browsing History Supported Email Monitoring Supported Keystroke Recording Not Supported Productivity Analysis Supported Remote Control Not Supported Screen Activity Recording Not Supported Time & Attendance Supported Time Tracking Supported Show More Features Computer Security Features Anti Spam Not Supported Antivirus Not Supported Audit Trail Supported Compliance Management Supported Database Security Audit Not Supported File Access Control Not Supported Financial Data Protection Not Supported Maintenance Scheduling Not Supported Real Time Monitoring Supported Security Event Log Supported Virus Definition Update Not Supported Vulnerability Protection Supported Employee Engagement Features Benchmarking Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Supported Employee Recognition Supported Feedback Management Supported Goal Management Supported Health & Wellness Programs Not Supported Performance Management Supported Pulse Surveys Not Supported Investigation Management Features Contact Management Supported Data Management Supported Incident Management Supported Reporting & Statistics Supported Subject Profiles Supported	Employee Monitoring Features Activity Monitoring Supported Browsing History Supported Email Monitoring Not Supported Keystroke Recording Not Supported Productivity Analysis Supported Remote Control Not Supported Screen Activity Recording Supported Time & Attendance Supported Time Tracking Supported Remote Work Features Collaboration Not Supported Credential Management Not Supported Electronic Signature Not Supported Employee Monitoring Supported Live Chat Not Supported Meeting Management Not Supported Project Management Not Supported Remote Access Not Supported Remote Support Not Supported Screen Sharing Not Supported Softphone Not Supported Task Management Supported Time Zone Tracking Supported Video Chat Not Supported Web Conferencing Not Supported Show More Features Attendance Tracking Features Absence Management Supported Calendar Management Supported Employee Scheduling Supported Employee Time Clock Supported FMLA Tracking Not Supported Overtime Tracking Supported Reporting/Analytics Supported Self Service Portal Supported Time Tracking Supported Timesheets Supported Vacation / Leave Tracking Supported Time Clock Features Biometric Recognition Not Supported Hourly Employee Tracking Supported Messaging Not Supported Mobile Access Supported Online Punch Card Supported Payroll Management Supported Punch card Not Supported Reporting/Analytics Supported Salaried Employee Tracking Supported Sick Leave Tracking Supported Vacation / Leave Tracking Supported Workstation Tracking Supported Time Tracking Features Automatic Time Capture Supported Billable & Non-Billable Hours Supported Billing & Invoicing Supported Employee Database Supported Expense Tracking Supported Mobile Time Tracking Supported Multiple Billing Rates Supported Offline Time Tracking Supported Online Time Tracking Supported Overtime Calculation Supported Time per Project Reporting Supported Timesheet Management Supported Vacation / Leave Tracking Supported
Integrations Asana Supported Basecamp Supported GitHub Supported Jira Supported Salesforce Supported Slack Supported Trello Supported Zapier Supported Zendesk Supported monday AI work platform Supported Desktop.com Not Supported Gusto Not Supported PayPal Not Supported Phabricator Not Supported ProjectManager Not Supported QuickBooks Accountants Supported Redbooth Not Supported WorkflowMax Not Supported Zenkit To Do Not Supported Zoho CRM Not Supported Show More Integrations View All 21 Integrations	Integrations Asana Supported Basecamp Supported GitHub Supported Jira Supported Salesforce Supported Slack Supported Trello Supported Zapier Supported Zendesk Supported monday AI work platform Supported Desktop.com Supported Gusto Supported PayPal Supported Phabricator Supported ProjectManager Supported QuickBooks Accountants Not Supported Redbooth Supported WorkflowMax Supported Zenkit To Do Supported Zoho CRM Supported Show More Integrations View All 56 Integrations
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