ActivTrak

ActivTrak

Birch Grove Software
DeskTime

DeskTime

Draugiem Group
+
+
Visit Website

About

ActivTrak helps enterprises drive operational efficiency through AI-powered workforce intelligence. Its award-winning platform transforms work activity data into actionable insights for workforce management, workforce productivity and workforce planning — enabling measurable ROI and stronger business outcomes. More than 9,500 organizations trust ActivTrak's technology, recognized by Deloitte's Technology Fast 500, Inc. 5000, TrustRadius, and G2. Backed by Sapphire Ventures and Elsewhere Partners, ActivTrak leads the way in privacy-first workforce data that fuels the future of intelligent work.

About

DeskTime is a high-performance, automated time tracking and workforce management solution for teams and freelancers. It runs silently in the background, logging computer activity from the moment of boot-up to ensure 100% accurate data without the need for manual timers. ⏱️ Key Features for Efficient Teams: ✅ Auto-Tracking: Log arrival, departure, and total work hours automatically. ⚡ ✅ Productivity Insights: Categorize URLs and apps to calculate real-time efficiency scores. 📈 ✅ Project Tracking: Assign time to specific tasks for precise client billing and project costing. 💸 ✅ Workforce Tools: Integrated shift scheduling and an absence calendar for streamlined HR. 📅 ✅ Secure & Integrated: GDPR/ISO 27001 compliant. Connects with Jira, Asana, Trello, and more. ⚙️ Eliminate manual timesheets and boost team productivity by up to 30% with DeskTime 🚀

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Business Owners and HR Professionals

Audience

DeskTime is best for medium to large companies, as well as freelancers who want to boost productivity without overworking. The app makes it easy to manage teams and bill clients with accurate data and proof of work. DeskTime currently has more than 323k users in 14.6k companies across the globe.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10/user/month billed annually
We’ve designed our plans with flexibility and scalability in mind. Each plan has been created to offer unmatched value while giving you the option of adding functionality a la carte based on your needs.
Free Version Supported
Free Trial Supported

Pricing

$7/user/month
DeskTime Pro: $7/month per user
DeskTime Premium: $7/month per user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.8 / 5
ease 4.0 / 5
features 3.8 / 5
design 3.8 / 5
support 3.2 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.5 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • ActivTrak is a software that allows me to track my employees’ productivity at a bigger scale. It has a wide range of features that study many different factors that help track productivity and unproductivity. It has a main dashboard that easily displays a view of the overall productivity and gives a great summary during the day, and if I want to go more in-depth, I can easily see individual summaries and know which applications or websites the employees are using during work hours, what they are doing and if they are completing their daily tasks. It provides great reports that are very specific and helpful. ActivTrak allows me to set a thoughtful and organized plan in order to increase productivity, provide a great work balance, create a nice work environment and more, thanks to its insights and powerful management tools that help me have more organization around our business team as a whole, guide us to a powerful workflow and a better collaboration between us all. I like that it monitors everything without sacrificing privacy between employees and it captures screenshots during work hours to ensure that everything is being done and productivity is not being killed, it keeps the most important data private so employees are not worried about non-work related information being seen, which is something I appreciate as it also helps me focus only on the work aspect of things. Additionally, I also love the fact that this software works in real time and provides different updates about activity logs, goals, website usage, throughout the day so that I am updated on everything that is happening on my team, and can set alarms to be informed about something suspicious happening or someone not being productive, and can easily set future goals to ensure a well-done work environment that is pleasant to be in and actually helps increase productivity on our team.
  • The sales process was made easy. The application is easy to deploy (and fortunately easy to remove).
  • ActivTrak helps to boost team productivity. It auto enables time tracking feature to analyze employee work and performance. Reliable and excellent user interface.
  • Easy to track. Takes lots of snapshots. Easy to see what websites are productive and which are not.
  • Easy setup and configuration. Simple administration. Robust reporting with detail broken down to 5-minute blocks of time. The screenshot library is a great tool.

Cons

  • There is definitely a learning curve with this software, when I started using it, it felt too cluttered because of the amount of features that this software has, and it did not felt convenient because it did not provide great resources to start learning how to use it, it was very difficult to set everything up and start using it in our business. Also, I do find that the pricing plan is incredibly high per user and I would like to see more affordable plans coming out with less features because there are some features that I do not implement but they are included in the plan. It would be great to have a more affordable or customized plan that adjusts to small businesses, but other than those two points, ActivTrak is a software that has been working pretty well and does not present any issues when it comes to actively monitoring employees’ work hours, which was a main concern because I needed a tool that would work during all our shifts and I can easily monitor everything without coming across glitches or bugs while doing it, and I am relieved that it works perfectly without any inconvenience and provides a stable platform.
  • Completely ruined response time to salesforce.com and other internet resources even with their Chrome Extension "fix".
  • I never encountered any problems with this platform.
  • Some computers it's not tracking at all. Customer service was not helpful at all.
  • Sometimes the agent doesn't timeout so it shows long blocks of passive time overnight when the PC is locked but that is the only "issue" we found.

Pros from Real Users

Pros

  • I am able to track the hours I work on each customer’s projects and bill each customer accurately, including with screenshot logs
  • The programme is extremely good for the time and software of the screen to be tracked. It also enables our company to observe on what all remote workers work. At this moment, this is unworthy. It also allows us to make what we need and who has time to do it a priority.
  • It's a very good software for tracking the screen time and software utilized in a day. It records all the time and provides the report of usage. It helps in planning of software needed to install and manage the timing of the staff as well.
  • This is an all-in-one computer monitoring system that has paid for itself since it has been implemented. The software allows my employees to better track their time without having to be obsessed with it. It also allows our organization to see what all the remote workers are working on. This is invaluable at this time. It also helps us to prioritize what we need to work on, and who has time to do it.
  • DeskTime has made very easy process of work from home. we can monitor all the basic think through Desktime. It also shows software/application wise time spend details.
  • It is the most user friendly monitoring tool and there is an option to not track the browser and it is visible to the user so they know you are not hiding something from them.
  • What I really liked about Desktime was the real-time (or at least almost real-time) dashboard of who was online or who wasn't (compared to other software that I tried). Also the auto logging in is a good feature that's also not available on other platforms. There's some cool stuff like a team resource area where you can see all the people in your org and that's helpful if you don't have a central area to put up that information. Also, the productive monitor is probably the best so far out of all the platforms I've tried. It lets you know who's doing questionable things and takes screenshots so you can remediate ASAP. It's also the least expensive option with tiered discounts for higher volume of seats which is a nice bonus.
  • DeskTime has been very helpful with tracking employee's productivity and actually increasing productivity, since our employees know that their activity is being tracked. It is very easy to use and being able to integrate Trello to create projects is a big plus.
  • This tool is great and is pretty accurate when it comes to verifying idle time. I also like the ability to see machine names of servers acceded using RPD client. Simply hover over any application used and you can see more details for each application.
  • A feature I like and find useful are the screenshots. It has been beneficial to go back for review and find information that was not thought of to be important at the time and was not saved or documented. The screenshots give a clear and accurate of overlooked information. It's great and convenient.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Birch Grove Software
Founded: 2009
United States
activtrak.com/

Company Information

Draugiem Group
Founded: 2011
Latvia
www.desktime.com

Alternatives

Alternatives

ProHance

ProHance

ProHance India Private Limited
DeskTime

DeskTime

Draugiem Group

Categories

Categories

DeskTime is a fully automated attendance tracking system that eliminates the need for manual punch clocks and paper timesheets. ⏱️ Designed for modern teams, it launches the moment an employee starts their computer, providing 100% accurate data on arrival and departure times. No more manual entry errors or forgotten logs! ✅ ✅ Real-Time Presence: See who is at work, who is late, and who is away at a glance. ✅ Automated Records: Generate daily, weekly, and monthly attendance reports effortlessly. ✅ Absence Management: Track sick days, vacations, and business trips in a single view. 📅 ✅ Idle Detection: Automatically detect breaks to ensure attendance logs reflect actual active work time. Transform your HR processes and replace outdated biometric systems with DeskTime’s seamless digital attendance tracking. 🚀

DeskTime offers a transparent and ethical approach to employee monitoring, providing managers with the visibility needed for remote and hybrid teams. 👁️ Our software focuses on data-driven performance rather than micromanagement, giving you the proof-of-work needed to maintain high standards. ✅ URL & App Tracking: See which websites and software your team uses throughout the day. ✅ Optional Screenshots: Capture screen snapshots at custom intervals with blurring for privacy. 📸 ✅ Activity Rates: Monitor keyboard and mouse activity to identify engagement levels. ✅ Private Time Mode: Build trust by allowing employees to pause all monitoring for personal tasks. 🔒 Identify your top performers, secure company resources, and ensure your remote team stays focused on what matters most. ⚙️

DeskTime simplifies complex workforce planning with its integrated Shift Scheduling and Work Schedules module. 📅 Perfect for teams with varying hours or remote shifts, DeskTime enables you to plan, assign, and manage your workforce within the same app used for time tracking. ✅ Shift Management: Create and assign shifts to ensure optimal staffing levels for every project. ✅ Preference Requests: Allow employees to request specific shifts, improving team satisfaction and flexibility. 👥 ✅ Template Creation: Save time by creating shift templates for repeating schedules. ✅ Attendance Comparison: Automatically compare scheduled shifts with actual work hours to identify coverage gaps or overtime. Ensure your team is always in the right place at the right time with DeskTime’s intuitive scheduling tools. ⚡

Time & Attendance Supported

DeskTime provides a complete Time & Attendance solution that bridges the gap between workforce oversight and payroll accuracy. ⏱️ Combining automated punch-ins with detailed activity logs, it serves as the ultimate "virtual office" for global and local teams alike. ✅ Automated Punch Clock: Log arrival and departure times automatically via computer activity. ✅ Comprehensive Absence Calendar: Manage leave requests, sick days, and vacations in one place. 📅 ✅ Timesheet Automation: Generate audit-ready attendance records that are ready for payroll. ✅ Efficiency Scores: Compare attendance with productivity to see the real impact of your workforce. 📈 Simplify compliance, reduce administrative overhead, and get a 360-degree view of your workforce with DeskTime. 🚀

Time Tracking Supported

DeskTime is a high-performance, automated time tracking solution that helps teams and freelancers reclaim lost hours. ⏱️ By running silently in the background, it captures every billable second without requiring employees to start or stop a timer. This "set-it-and-forget-it" approach ensures 100% accuracy. ✅ Project Tracking: Assign time to specific tasks and clients to ensure precise billing and budget management. 💸 ✅ Productivity Analysis: Categorize URLs and apps to see exactly where your time goes. 📈 ✅ Document Title Tracking: Log specific files worked on for granular project insights. ✅ Detailed Reports: Export ready-made timesheets in .XLSX or .CSV for fast, error-free invoicing. Stop guessing your billable hours. Let DeskTime provide the data you need to boost your profitability by up to 30%. 🚀

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Computer Security Features

Anti Spam Not Supported
Antivirus Not Supported
Audit Trail Supported
Compliance Management Supported
Database Security Audit Not Supported
File Access Control Not Supported
Financial Data Protection Not Supported
Maintenance Scheduling Not Supported
Real Time Monitoring Supported
Security Event Log Supported
Virus Definition Update Not Supported
Vulnerability Protection Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Not Supported

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Not Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Not Supported
Messaging Supported
Mobile Access Not Supported
Payroll Management Not Supported
Reporting/Analytics Not Supported
Resource Management Not Supported
Schedule Distribution Not Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Not Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Integrations

Asana Supported
Jira Supported
Trello Supported
Zapier Supported
ADP Global Payroll Supported
Active Directory Supported
Basecamp Supported
GitLab Not Supported
Google Calendar Not Supported
Google Data Studio Supported
Microsoft Outlook Not Supported
Microsoft Power BI Supported
Microsoft Teams Supported
QuickBooks Accountants Supported
Salesforce Supported
Slack Supported
Tableau Supported
Workday Recruiting Supported
Xero Supported
monday AI work platform Supported

Integrations

Asana Supported
Jira Supported
Trello Supported
Zapier Supported
ADP Global Payroll Not Supported
Active Directory Not Supported
Basecamp Not Supported
GitLab Supported
Google Calendar Supported
Google Data Studio Not Supported
Microsoft Outlook Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
QuickBooks Accountants Not Supported
Salesforce Not Supported
Slack Not Supported
Tableau Not Supported
Workday Recruiting Not Supported
Xero Not Supported
monday AI work platform Not Supported
Claim ActivTrak and update features and information
Claim ActivTrak and update features and information