ActivTrak

ActivTrak

Birch Grove Software
DeskTime

DeskTime

Draugiem Group
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About

ActivTrak helps enterprises drive operational efficiency through AI-powered workforce intelligence. Its award-winning platform transforms work activity data into actionable insights for workforce management, workforce productivity and workforce planning — enabling measurable ROI and stronger business outcomes. More than 9,500 organizations trust ActivTrak's technology, recognized by Deloitte's Technology Fast 500, Inc. 5000, TrustRadius, and G2. Backed by Sapphire Ventures and Elsewhere Partners, ActivTrak leads the way in privacy-first workforce data that fuels the future of intelligent work.

About

DeskTime is a high-performance, automated time tracking and workforce management solution for teams and freelancers. It runs silently in the background, logging computer activity from the moment of boot-up to ensure 100% accurate data without the need for manual timers. ⏱️ Key Features for Efficient Teams: ✅ Auto-Tracking: Log arrival, departure, and total work hours automatically. ⚡ ✅ Productivity Insights: Categorize URLs and apps to calculate real-time efficiency scores. 📈 ✅ Project Tracking: Assign time to specific tasks for precise client billing and project costing. 💸 ✅ Workforce Tools: Integrated shift scheduling and an absence calendar for streamlined HR. 📅 ✅ Secure & Integrated: GDPR/ISO 27001 compliant. Connects with Jira, Asana, Trello, and more. ⚙️ Eliminate manual timesheets and boost team productivity by up to 30% with DeskTime 🚀

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business Owners and HR Professionals

Audience

DeskTime is best for medium to large companies, as well as freelancers who want to boost productivity without overworking. The app makes it easy to manage teams and bill clients with accurate data and proof of work. DeskTime currently has more than 323k users in 14.6k companies across the globe.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10/user/month billed annually
We’ve designed our plans with flexibility and scalability in mind. Each plan has been created to offer unmatched value while giving you the option of adding functionality a la carte based on your needs.
Free Version
Free Trial

Pricing

$7/user/month
DeskTime Pro: $7/month per user
DeskTime Premium: $7/month per user
Free Version
Free Trial

Reviews/Ratings

Overall 3.8 / 5
ease 4.0 / 5
features 3.8 / 5
design 3.8 / 5
support 3.2 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.5 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • ActivTrak is a software that allows me to track my employees’ productivity at a bigger scale. It has a wide range of features that study many different factors that help track productivity and unproductivity. It has a main dashboard that easily displays a view of the overall productivity and gives a great summary during the day, and if I want to go more in-depth, I can easily see individual summaries and know which applications or websites the employees are using during work hours, what they are doing and if they are completing their daily tasks. It provides great reports that are very specific and helpful. ActivTrak allows me to set a thoughtful and organized plan in order to increase productivity, provide a great work balance, create a nice work environment and more, thanks to its insights and powerful management tools that help me have more organization around our business team as a whole, guide us to a powerful workflow and a better collaboration between us all. I like that it monitors everything without sacrificing privacy between employees and it captures screenshots during work hours to ensure that everything is being done and productivity is not being killed, it keeps the most important data private so employees are not worried about non-work related information being seen, which is something I appreciate as it also helps me focus only on the work aspect of things. Additionally, I also love the fact that this software works in real time and provides different updates about activity logs, goals, website usage, throughout the day so that I am updated on everything that is happening on my team, and can set alarms to be informed about something suspicious happening or someone not being productive, and can easily set future goals to ensure a well-done work environment that is pleasant to be in and actually helps increase productivity on our team.
  • The sales process was made easy. The application is easy to deploy (and fortunately easy to remove).
  • ActivTrak helps to boost team productivity. It auto enables time tracking feature to analyze employee work and performance. Reliable and excellent user interface.
  • Easy to track. Takes lots of snapshots. Easy to see what websites are productive and which are not.
  • Easy setup and configuration. Simple administration. Robust reporting with detail broken down to 5-minute blocks of time. The screenshot library is a great tool.

Cons

  • There is definitely a learning curve with this software, when I started using it, it felt too cluttered because of the amount of features that this software has, and it did not felt convenient because it did not provide great resources to start learning how to use it, it was very difficult to set everything up and start using it in our business. Also, I do find that the pricing plan is incredibly high per user and I would like to see more affordable plans coming out with less features because there are some features that I do not implement but they are included in the plan. It would be great to have a more affordable or customized plan that adjusts to small businesses, but other than those two points, ActivTrak is a software that has been working pretty well and does not present any issues when it comes to actively monitoring employees’ work hours, which was a main concern because I needed a tool that would work during all our shifts and I can easily monitor everything without coming across glitches or bugs while doing it, and I am relieved that it works perfectly without any inconvenience and provides a stable platform.
  • Completely ruined response time to salesforce.com and other internet resources even with their Chrome Extension "fix".
  • I never encountered any problems with this platform.
  • Some computers it's not tracking at all. Customer service was not helpful at all.
  • Sometimes the agent doesn't timeout so it shows long blocks of passive time overnight when the PC is locked but that is the only "issue" we found.

Pros from Real Users

Pros

  • I am able to track the hours I work on each customer’s projects and bill each customer accurately, including with screenshot logs
  • The programme is extremely good for the time and software of the screen to be tracked. It also enables our company to observe on what all remote workers work. At this moment, this is unworthy. It also allows us to make what we need and who has time to do it a priority.
  • It's a very good software for tracking the screen time and software utilized in a day. It records all the time and provides the report of usage. It helps in planning of software needed to install and manage the timing of the staff as well.
  • This is an all-in-one computer monitoring system that has paid for itself since it has been implemented. The software allows my employees to better track their time without having to be obsessed with it. It also allows our organization to see what all the remote workers are working on. This is invaluable at this time. It also helps us to prioritize what we need to work on, and who has time to do it.
  • DeskTime has made very easy process of work from home. we can monitor all the basic think through Desktime. It also shows software/application wise time spend details.
  • It is the most user friendly monitoring tool and there is an option to not track the browser and it is visible to the user so they know you are not hiding something from them.
  • What I really liked about Desktime was the real-time (or at least almost real-time) dashboard of who was online or who wasn't (compared to other software that I tried). Also the auto logging in is a good feature that's also not available on other platforms. There's some cool stuff like a team resource area where you can see all the people in your org and that's helpful if you don't have a central area to put up that information. Also, the productive monitor is probably the best so far out of all the platforms I've tried. It lets you know who's doing questionable things and takes screenshots so you can remediate ASAP. It's also the least expensive option with tiered discounts for higher volume of seats which is a nice bonus.
  • DeskTime has been very helpful with tracking employee's productivity and actually increasing productivity, since our employees know that their activity is being tracked. It is very easy to use and being able to integrate Trello to create projects is a big plus.
  • This tool is great and is pretty accurate when it comes to verifying idle time. I also like the ability to see machine names of servers acceded using RPD client. Simply hover over any application used and you can see more details for each application.
  • A feature I like and find useful are the screenshots. It has been beneficial to go back for review and find information that was not thought of to be important at the time and was not saved or documented. The screenshots give a clear and accurate of overlooked information. It's great and convenient.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Birch Grove Software
Founded: 2009
United States
activtrak.com/

Company Information

Draugiem Group
Founded: 2011
Latvia
www.desktime.com

Alternatives

Alternatives

ProHance

ProHance

ProHance India Private Limited
DeskTime

DeskTime

Draugiem Group
Clockify

Clockify

CAKE.com Inc.

Categories

Categories

DeskTime is a fully automated attendance tracking system that eliminates the need for manual punch clocks and paper timesheets. ⏱️ Designed for modern teams, it launches the moment an employee starts their computer, providing 100% accurate data on arrival and departure times. No more manual entry errors or forgotten logs! ✅ ✅ Real-Time Presence: See who is at work, who is late, and who is away at a glance. ✅ Automated Records: Generate daily, weekly, and monthly attendance reports effortlessly. ✅ Absence Management: Track sick days, vacations, and business trips in a single view. 📅 ✅ Idle Detection: Automatically detect breaks to ensure attendance logs reflect actual active work time. Transform your HR processes and replace outdated biometric systems with DeskTime’s seamless digital attendance tracking. 🚀

DeskTime offers a transparent and ethical approach to employee monitoring, providing managers with the visibility needed for remote and hybrid teams. 👁️ Our software focuses on data-driven performance rather than micromanagement, giving you the proof-of-work needed to maintain high standards. ✅ URL & App Tracking: See which websites and software your team uses throughout the day. ✅ Optional Screenshots: Capture screen snapshots at custom intervals with blurring for privacy. 📸 ✅ Activity Rates: Monitor keyboard and mouse activity to identify engagement levels. ✅ Private Time Mode: Build trust by allowing employees to pause all monitoring for personal tasks. 🔒 Identify your top performers, secure company resources, and ensure your remote team stays focused on what matters most. ⚙️

DeskTime simplifies complex workforce planning with its integrated Shift Scheduling and Work Schedules module. 📅 Perfect for teams with varying hours or remote shifts, DeskTime enables you to plan, assign, and manage your workforce within the same app used for time tracking. ✅ Shift Management: Create and assign shifts to ensure optimal staffing levels for every project. ✅ Preference Requests: Allow employees to request specific shifts, improving team satisfaction and flexibility. 👥 ✅ Template Creation: Save time by creating shift templates for repeating schedules. ✅ Attendance Comparison: Automatically compare scheduled shifts with actual work hours to identify coverage gaps or overtime. Ensure your team is always in the right place at the right time with DeskTime’s intuitive scheduling tools. ⚡

DeskTime provides a complete Time & Attendance solution that bridges the gap between workforce oversight and payroll accuracy. ⏱️ Combining automated punch-ins with detailed activity logs, it serves as the ultimate "virtual office" for global and local teams alike. ✅ Automated Punch Clock: Log arrival and departure times automatically via computer activity. ✅ Comprehensive Absence Calendar: Manage leave requests, sick days, and vacations in one place. 📅 ✅ Timesheet Automation: Generate audit-ready attendance records that are ready for payroll. ✅ Efficiency Scores: Compare attendance with productivity to see the real impact of your workforce. 📈 Simplify compliance, reduce administrative overhead, and get a 360-degree view of your workforce with DeskTime. 🚀

DeskTime is a high-performance, automated time tracking solution that helps teams and freelancers reclaim lost hours. ⏱️ By running silently in the background, it captures every billable second without requiring employees to start or stop a timer. This "set-it-and-forget-it" approach ensures 100% accuracy. ✅ Project Tracking: Assign time to specific tasks and clients to ensure precise billing and budget management. 💸 ✅ Productivity Analysis: Categorize URLs and apps to see exactly where your time goes. 📈 ✅ Document Title Tracking: Log specific files worked on for granular project insights. ✅ Detailed Reports: Export ready-made timesheets in .XLSX or .CSV for fast, error-free invoicing. Stop guessing your billable hours. Let DeskTime provide the data you need to boost your profitability by up to 30%. 🚀

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Computer Security Features

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Investigation Management Features

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Attendance Tracking Features

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Integrations

Asana
Jira
Trello
Zapier
ADP Global Payroll
Active Directory
Basecamp
GitHub
GitLab
Google Data Studio
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Qmarkets
QuickBooks Accountants
Salesforce
Slack
Tableau
Xero
Zendesk

Integrations

Asana
Jira
Trello
Zapier
ADP Global Payroll
Active Directory
Basecamp
GitHub
GitLab
Google Data Studio
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Qmarkets
QuickBooks Accountants
Salesforce
Slack
Tableau
Xero
Zendesk
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