ScritchOkapi Works
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Related Products
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About
Acronis Disaster Recovery Service is a complete IT business continuity solution that protects, and restores data, servers, or entire data centers suffering from a natural or man-made disaster. It will back up and replicate your systems into an on-site appliance and Acronis cloud data center. In case of outage, we can recover and restart your systems locally or in our cloud so you can continue providing IT services to your internal and external constituents until you can safely fail back. Acronis Disaster Recovery Service can protect any physical or virtual system in any environment and in any location. Whether you need to recover a single file, a database, or an entire server – it is as easy as a push of a button. Acronis Disaster Recovery Service ensures that your business stays in business by providing a flexible, pay-as-you-go service.
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About
Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations looking for an all-in-one solution for backup, disaster recovery, and data retention needs
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Audience
Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAcronis
Founded: 2003
Singapore
acronis.com
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Company InformationOkapi Works
Belgium
scritch.xyz/
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Alternatives |
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Categories |
Categories |
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Disaster Recovery Features
Administration Policies
Supported
Bare-Metal Recovery
Not Supported
Encryption
Not Supported
Failover Testing
Supported
Flexible Data Capture
Not Supported
Multi-Platform Support
Supported
Multiple Data Type Support
Supported
Offline Storage
Not Supported
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Integrations
Discord
Not Supported
Intercom
Not Supported
Jira
Not Supported
Linear
Not Supported
Logsign
Supported
Slack
Not Supported
Zendesk
Not Supported
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Integrations
Discord
Supported
Intercom
Supported
Jira
Supported
Linear
Supported
Logsign
Not Supported
Slack
Supported
Zendesk
Supported
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