Ackee

Ackee

Ackee Digital Enterprises
+
+

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About

Ackee streamlines your customer success workflows, helping you predict and beat customer churn. Ackee helps your team gain valuable insights to ensure success across the entire customer journey. Backed by our powerful data science platform, Ackee's simple to use tools arm you with the metrics you need to deliver outstanding customer value. Connect your data using Ackee's integrations and put in-depth health metrics, customer churn prediction and detailed account information at your fingertips. Ditch Excel, and never have to hunt down customer info again. Get key metrics and real-time notifications that keep your team on top of major changes in customer activity, allowing you to take actions to increase retention and boost adoption. Ackee automatically segments your highest risk and most active accounts based on real customer activity, helping you build scalable workflows focused on the clients that need your attention the most.

About

Success4 centralizes data from all customer interactions and data sources, monitors health and product usage, and predicts customer behavior so that the customer success teams can proactively engage with their customers in the most meaningful way.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer success teams

Audience

Customer Service solution for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99
$99 per user for a month for the first 5 users and $89 for every other user after that 5.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Ackee Digital Enterprises
United States
ackee.co

Company Information

Success4
Founded: 2016
United States
success4.us

Alternatives

Alternatives

Freshsuccess

Freshsuccess

Freshworks

Categories

Categories

Customer Success Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Not Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Integrations

AirCare Not Supported
Amazon S3 Not Supported
CloudTalk Not Supported
Freshchat Not Supported
Freshdesk Not Supported
Freshsales Not Supported
Gmail Not Supported
Grafana Cloud Not Supported
HubSoft Not Supported
Jira Not Supported
Microsoft Outlook Not Supported
Mixpanel Not Supported
QuickBooks Online Not Supported
Recurly Not Supported
Salesforce Not Supported
Segment Not Supported
Stripe Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Zoho Mail Not Supported

Integrations

AirCare Supported
Amazon S3 Supported
CloudTalk Supported
Freshchat Supported
Freshdesk Supported
Freshsales Supported
Gmail Supported
Grafana Cloud Supported
HubSoft Supported
Jira Supported
Microsoft Outlook Supported
Mixpanel Supported
QuickBooks Online Supported
Recurly Supported
Salesforce Supported
Segment Supported
Stripe Supported
Zendesk Supported
Zoho CRM Supported
Zoho Mail Supported
Claim Ackee and update features and information
Claim Ackee and update features and information
Claim Success4 and update features and information
Claim Success4 and update features and information