SWORD

SWORD

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About

For over 10 years Sword Quality Manager has been instrumental in helping international organizations from manufacturing, pharmaceutical, FMCG and other quality conscious industry sectors to comply with standards such as ISO9001, safety and hygiene regulations, promote safety in the workplace and streamline quality processes efficiently, adding to bottom line profitability.

About

SWORD™ is a complete Customer Service and Job Shop management software application. The application is effective for Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs. Plus SWORD™ has a robust capability for the creation of proposals, sales orders, services orders, estimates, contracts and invoices. Small business Manufacturing Resource Planning (MRP) system, which includes Job Costing for material and labor. Factory Equipment Maintenance Planning and Control Systems. Moreover, SWORD™ is a very powerful tool for tracking orders that need to be dispatched to internal or field service personnel. Available Configurations, standard Version for Windows XP, Vista, Windows 7, Remote Desktop to Microsoft Terminal Server. IP Client to IP Server for LAN & WAN configurations (requires Windows Server). SWORD includes solutions for several service business challenges.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Audience

Businesses seeking a customer service and job shop management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$295 one-time payment
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Sword GRC
Founded: 1993
United Kingdom
www.sword-grc.com/sword-quality-manager/

Company Information

Access Business Communications
abci-software.com/software_applications/sword_service_management/field_service_software.htm

Alternatives

Alternatives

Effivity

Effivity

Effivity Technologies
Sword

Sword

Dialoga
Practeos

Practeos

Level IT
ProfitSword

ProfitSword

Actabl
BPAQuality365

BPAQuality365

BPA Solutions

Categories

Compliance Supported
ISO Compliance Supported

Categories

Compliance Features

Archiving & Retention Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Not Supported
Controls Testing Supported
Environmental Compliance Supported
FDA Compliance Supported
HIPAA Compliance Supported
Incident Management Not Supported
ISO Compliance Supported
OSHA Compliance Supported
Risk Management Supported
Sarbanes-Oxley Compliance Supported
Surveys & Feedback Not Supported
Version Control Supported
Workflow / Process Automation Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
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