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About

Account Editor, a Shopify order editing app, helps you save time and retain more revenue. Enable self-serve order editing on the order status page with shipping address validation, smart cancellations, and post-purchase upsells. Reduce order cancellations, returns, and support tickets while increasing average order value and delivering a smoother post-purchase experience. Built by Shopify Platinum Partner IT-Geeks, it integrates with Shopify Flow for complete automation. Let customers instantly add, remove & edit items + edit address after purchase Google-powered address validation service so customers enter the right address Send customisable automated emails to staff & customers when orders are edited Increase average order value (AOV) with post-purchase upsell offers during edit Works seamlessly with Shopify Flow and provides 3PL integration

About

WISMOlabs is a context-aware shipment tracking and post-purchase experience platform for ecommerce retailers. Instead of converting each carrier event directly into a notification, WISMOlabs evaluates the complete delivery situation - including shipment, order, carrier, timing, customer, and business-rule context - to decide whether action is needed and what should happen. It then adapts the resulting email, SMS, branded tracking page, webhook, or connected workflow to the situation. Teams gain real-time shipment visibility, delivery exception management, analytics, and customizable post-purchase experiences. Returns management and delivery-aware review orchestration support a complete customer journey. WISMOlabs customers typically reduce "Where is my order?" inquiries by 70-90%. The platform is designed for ecommerce brands shipping approximately 500-20,000+ orders per month and supports Shopify, BigCommerce, WooCommerce, Magento, API, and custom integrations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Shopify stores

Audience

Ecommerce CX, operations, and support teams at retailers shipping approximately 500-20,000+ orders per month that need shipment tracking, proactive delivery communication, and exception management.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$25/month
Free Version
Free Trial

Pricing

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The responsiveness from the WISMO team was one of our best vendor relationships that I had, they were always quick to help.
  • Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost effectiveness.

Cons

  • I think the UI of the platform was slightly outdated, but I enjoyed the familiarity of it.
  • There is nothing left to be desired that we haven't asked for and isn't already being developed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Account Editor
Founded: 2025
United States
www.accounteditor.com

Company Information

WISMOlabs
Founded: 2018
United States
wismolabs.com

Alternatives

Alternatives

Last Upsell

Last Upsell

Digismoothie
SellMore

SellMore

Identixweb Limited

Categories

Categories

Shipment Tracking Features

Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Integrations

Shopify
Adobe Commerce
BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify Plus
WooCommerce

Integrations

Shopify
Adobe Commerce
BigCommerce
Foursixty
Klaviyo
Magento
Salesforce
Shopify Plus
WooCommerce
Claim Account Editor and update features and information
Claim Account Editor and update features and information
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