POinbox

POinbox

RippleStep
+
+

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About

Account Editor, a Shopify order editing app, helps you save time and retain more revenue. Enable self-serve order editing on the order status page with shipping address validation, smart cancellations, and post-purchase upsells. Reduce order cancellations, returns, and support tickets while increasing average order value and delivering a smoother post-purchase experience. Built by Shopify Platinum Partner IT-Geeks, it integrates with Shopify Flow for complete automation. Let customers instantly add, remove & edit items + edit address after purchase Google-powered address validation service so customers enter the right address Send customisable automated emails to staff & customers when orders are edited Increase average order value (AOV) with post-purchase upsell offers during edit Works seamlessly with Shopify Flow and provides 3PL integration

About

POinbox is a Shopify app for wholesale and B2B merchants that receive customer purchase orders by email or as files. It reads emailed or uploaded PDFs, Excel spreadsheets, CSV files, Word documents, photos and scans, then prepares a Shopify draft order for staff review. The app can match the buyer to a Shopify customer, B2B company and company location, and match order lines to catalog products, including customer-specific item codes. Drafts use Shopify catalog pricing by default and flag differences from the purchase order for review. Lines with uncertain matches remain for staff to resolve before the draft is created, and the purchase order number is written to Shopify’s purchase order field. After approval, Shopify continues to handle payment, invoicing and fulfillment. POinbox converts customer-submitted POs into draft sales orders; it is not a supplier purchase order tool, EDI system or wholesale ordering portal.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify stores

Audience

Shopify merchants selling wholesale or B2B, including Shopify Plus B2B stores; order desk, inside sales and ops teams; distributors and manufacturers.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$25/month
Free Version Supported
Free Trial Supported

Pricing

$29/month
Free: 5 successful drafts lifetime. Starter: $29/month for 40 drafts/month. Growth: $79/month for 120 drafts/month. Enterprise: custom pricing and draft quotas. Prices are billed in USD.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Account Editor
Founded: 2025
United States
www.accounteditor.com

Company Information

RippleStep
Founded: 2025
India
ripplestep.com/products/poinbox/

Alternatives

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Categories

Order Management Supported

Categories

Order Entry Supported

Integrations

Shopify Supported

Integrations

Shopify Supported
Claim Account Editor and update features and information
Claim Account Editor and update features and information
Claim POinbox and update features and information
Claim POinbox and update features and information