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About

Approve members with a few clicks. Collect fees online and empower your staff to enforce pass and guest policies. Utilize our online portals to activate/suspend members, view statistics, and send electronic or classic passes. Our training & support is free. We developed a flexible platform offering self-service and full-service options. Our team processes, prints, and mails pass within 24 hours, saving you time and money. Transparent logs and reports. Raise money for your community. Offer passes at no cost to the HOA. We’re a custom solution. You won’t need to change your policies. We help all residents, not just the tech-savvy. Founded in 2014 by a regional director of a pool management company. We understand the unique challenges of community pools. We’ve created a service that utilizes technology to quickly meet the needs of your residents.

About

The Pool Pass is a web-based pool access and administration platform for homeowners associations, condominium and apartment communities, property managers, and swim clubs. Residents use iOS and Android apps to apply for seasonal or day passes, follow application decisions, view digital passes, check in and out, and manage guest or additional-resident passes. A browser-based administrator portal supports pool setup, resident applications, pass approvals, pass limits, schedules, age requirements, holiday calendars, and pricing. Communities can collect pass fees online and review pool-usage and payment summaries, with CSV exports for records. The Pool Pass helps replace paper applications, physical tags, and manual sign-in processes with a shared digital workflow for residents and pool administrators.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

HOA, apartment, swim clubs and community pools. Social clubs and gyms seeking a tool to verify, check-in, and manage members.

Audience

Condominiums, apartment communities, HOAs, swim clubs, community pools, HOA and condominium board members, community association managers, property managers, pool managers, aquatics directors, and facilities managers seeking digital pool passes and access management.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$300 per year
Pay for only the features and services that you need. Signup for a demo to request a no obligation free trial.
Free Version Not Supported
Free Trial Supported

Pricing

$60/month
Starts at $60 per month.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.8 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • One of the major pros is the user-friendly interface. It's intuitive and simple to navigate, making it easy for our team to manage access without extensive training. We were able to set up custom access levels in minutes, and the real-time monitoring feature has made keeping track of entries a breeze.
  • It was easy to share the link with our residents and approve their applications as they were submitted. We like being able to research pool usage information and run reports.
  • We loved how easy the setup was and are amazed by the customer service. We enjoy the various reports and tracking options. We appreciate that we can access the main system from our phones if we are away from a desktop.
  • I liked how seamless the process was, it was easy to pick up and understand. I really appreciated the help and support I received from Adam Nagy throughout the summer whenever I had questions or problems. He always had the solution.
  • Quality product and amazing customer support available very often. Very easy to use, mostly easy to manage.

Cons

  • Not much to say with a CON as I did not have any hiccups
  • We would like to see the system include the capability to tell residents how many guest passes they have on their account.
  • The only thing we could think of would be to create an app so we can access when away from our phone, but the current access is workable.
  • Pool members said they did not like that they couldn't see how many guest passes they had.
  • A bit of manual labor to "move" new people over. Customizable.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Access Granted Systems
Founded: 2014
United States
accessgrantedsystems.com

Company Information

The Pool Pass
United States
www.thepoolpass.com

Alternatives

Alternatives

CommunityPass

CommunityPass

Capturepoint
CommunityPass

CommunityPass

Capturepoint

Categories

Club Management Supported
Gym Management Supported
Pool Pass Supported
Visitor Management Supported

Categories

Pool Pass Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Member Portal Not Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Not Supported

Membership Management Features

Application Management Supported
Automatic Renewals Not Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Not Supported
Event Management Not Supported
Member Directory Supported
Member Portal Not Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Supported

Visitor Management Features

Alerts/Notifications Not Supported
Badge Management Supported
Document Management Not Supported
ID Scan Supported
Pre-Registration Not Supported
Registration Management Supported
Self Check-in Not Supported
Visitor Tracking Supported
Watch List Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Access Granted Systems and update features and information
Claim Access Granted Systems and update features and information
Claim The Pool Pass and update features and information
Claim The Pool Pass and update features and information