Related Products
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About
We solve your digital identity and financial fraud risks, making it simpler to protect your organization. As former in-house fraud and risk managers, we understand the sophisticated and complex threats your organization faces daily. We’ve built the most comprehensive platform available to solve your digital risks. Do you have a reactive approach to fraud prevention? Always feel a step behind? Our comprehensive portfolio of fraud management solutions puts you in control so you can proactively identify online fraud threats. We return a real-time risk assessment for every transaction using our award-winning technology that analyzes transaction risk using criteria such as device intelligence, behavior analysis, location data, customer attributes, payment information, and information on the purchase and related transactions. Then we use state-of-the-art machine learning models and established rules to identify good customers, reduce manual review, and highlight risky transactions.
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that need a fraud protection solution
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAccertify
Founded: 2007
United States
www.accertify.com
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Amazon Connect
Not Supported
Amazon Web Services (AWS)
Not Supported
Ekata
Supported
Genesys Cloud CX
Not Supported
GigaSECURE
Not Supported
Gigamon
Not Supported
InteractionSync
Not Supported
NuDetect
Supported
Verizon Cloud
Not Supported
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Integrations
Amazon Connect
Supported
Amazon Web Services (AWS)
Supported
Ekata
Not Supported
Genesys Cloud CX
Supported
GigaSECURE
Supported
Gigamon
Supported
InteractionSync
Supported
NuDetect
Not Supported
Verizon Cloud
Supported
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