Related Products
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About
We solve your digital identity and financial fraud risks, making it simpler to protect your organization. As former in-house fraud and risk managers, we understand the sophisticated and complex threats your organization faces daily. We’ve built the most comprehensive platform available to solve your digital risks. Do you have a reactive approach to fraud prevention? Always feel a step behind? Our comprehensive portfolio of fraud management solutions puts you in control so you can proactively identify online fraud threats. We return a real-time risk assessment for every transaction using our award-winning technology that analyzes transaction risk using criteria such as device intelligence, behavior analysis, location data, customer attributes, payment information, and information on the purchase and related transactions. Then we use state-of-the-art machine learning models and established rules to identify good customers, reduce manual review, and highlight risky transactions.
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that need a fraud protection solution
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAccertify
Founded: 2007
United States
www.accertify.com
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Alternatives |
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Categories |
Categories |
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Ekata
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
NuDetect
Verizon Cloud
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Integrations
Amazon Connect
Amazon Web Services (AWS)
Ekata
Genesys Cloud CX
GigaSECURE
Gigamon
InteractionSync
NuDetect
Verizon Cloud
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