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About

We solve your digital identity and financial fraud risks, making it simpler to protect your organization. As former in-house fraud and risk managers, we understand the sophisticated and complex threats your organization faces daily. We’ve built the most comprehensive platform available to solve your digital risks. Do you have a reactive approach to fraud prevention? Always feel a step behind? Our comprehensive portfolio of fraud management solutions puts you in control so you can proactively identify online fraud threats. We return a real-time risk assessment for every transaction using our award-winning technology that analyzes transaction risk using criteria such as device intelligence, behavior analysis, location data, customer attributes, payment information, and information on the purchase and related transactions. Then we use state-of-the-art machine learning models and established rules to identify good customers, reduce manual review, and highlight risky transactions.

About

Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a fraud protection solution

Audience

Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Accertify
Founded: 2007
United States
www.accertify.com

Company Information

Pindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/

Alternatives

Fraud.net

Fraud.net

Fraud.net, Inc.

Alternatives

Diopter

Diopter

Diopter AI
Wyllo

Wyllo

NoFraud

Categories

Categories

Integrations

Amazon Connect Not Supported
Amazon Web Services (AWS) Not Supported
Ekata Supported
Genesys Cloud CX Not Supported
GigaSECURE Not Supported
Gigamon Not Supported
InteractionSync Not Supported
NuDetect Supported
Verizon Cloud Not Supported

Integrations

Amazon Connect Supported
Amazon Web Services (AWS) Supported
Ekata Not Supported
Genesys Cloud CX Supported
GigaSECURE Supported
Gigamon Supported
InteractionSync Supported
NuDetect Not Supported
Verizon Cloud Supported
Claim Accertify and update features and information
Claim Accertify and update features and information
Claim Pindrop and update features and information
Claim Pindrop and update features and information