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About

Increased global competition makes it more difficult for companies to succeed in today’s marketplace. These organizations are now looking to drive more meaningful interactions with customers, channels, shoppers, and consumers to positively impact sales numbers. Historically, consumer products companies have had an overabundance of solutions across their front office. Accenture and Salesforce seek to address this business challenge by establishing a single system of engagement for sales processes on a single platform that integrates Salesforce capabilities with Accenture’s extensive experience within the consumer goods space. Plan and develop winning promotional campaigns with an overview of trade investments, spending, and profitability with Accenture Cloud Trade Promotion Management. Empower your management and field sales teams to help deliver more targeted and compliant promotions with Accenture Cloud Retail Execution.

About

Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Management and field sales teams

Audience

Companies and businesses seeking a solution to improve their customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Accenture Cloud
Founded: 1989
United States
www.accenture.com/us-en

Company Information

Kundo
Sweden
kundo.se

Alternatives

Alternatives

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BlueSEOTools

BlueSEOTools

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myConcerto

myConcerto

Accenture
RepeatRewards

RepeatRewards

Pro/Phase Marketing

Categories

Categories

Retail Execution Features

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Acoustic Insights
ActiveControl
Affinity Solutions
Amazon Marketing Cloud
CUFinder
Callsign
CipherTrust Data Security Platform
Cisco Kinetic
IBM Apptio
LLM Scout
LivePreso
Per Angusta
SS&C Chorus Document Automation
SafeNet Trusted Access
Syniti Data Connectivity
Syniti Data Matching
Syniti Knowledge Platform
Tech Tracker
XGEN AI

Integrations

Acoustic Insights
ActiveControl
Affinity Solutions
Amazon Marketing Cloud
CUFinder
Callsign
CipherTrust Data Security Platform
Cisco Kinetic
IBM Apptio
LLM Scout
LivePreso
Per Angusta
SS&C Chorus Document Automation
SafeNet Trusted Access
Syniti Data Connectivity
Syniti Data Matching
Syniti Knowledge Platform
Tech Tracker
XGEN AI
Claim Accenture Cloud Retail Execution and update features and information
Claim Accenture Cloud Retail Execution and update features and information
Claim Kundo and update features and information
Claim Kundo and update features and information