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About

AX Semantics software is intuitive and quickly able to generate all the content needed to keep pace with your business needs. AX software is 100% SaaS – everything is available from your desk via your web browser, no programming or IT departments required. Our self-service with integrated e-learning allows customers to start automating text within 48 hours - nearly 500 customers have already done this successfully. We already work with some of the world’s best known brands on content generation, including Porsche, Deloitte, Mytheresa and Nivea, amongst others. Personalized product descriptions that are tailored to each visitor's behavior and strengthen your customer relationship & the experience on the product detail page. By measuring content at a product level, you can determine the impact of your texts on the company’s success. Analytics and A/B tests help you to improve product detail pages continuously.

About

Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel. Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...). The objective is to maximize your return on investment: - The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction). - The ROI in terms of employee experience: No more dealing with non-value added issues. - The financial ROI: Reduce the cost of customer support processing between 50% and 90%. Advantages of Botmind - 90 pre-recorded responses - Reduces the cost of the support by 90%. - Answer your customers in less than a second

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need natural language generation software to boost their online business

Audience

eCommerce

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • With Botmind, the customer experience we are able to offer is always optimal. Every incoming request is processed instantly even when no support agent is present thanks to the AI.

Cons

  • Since we have been using Botmind, we have never had any drawbacks related to its use.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AX Semantics
Founded: 2001
Germany
ax-semantics.com

Company Information

Botmind
Founded: 2018
France
www.botmind.io/en/

Alternatives

PowerSuite

PowerSuite

Squadra Machine Learning Company

Alternatives

AI Writer

AI Writer

AI-Writer.com
ChatGPT Pro

ChatGPT Pro

OpenAI
ChatGPT

ChatGPT

OpenAI
XpertRule

XpertRule

XpertRule Software

Categories

Categories

Natural Language Generation Features

Business Intelligence Supported
Chatbot Supported
CRM Data Analysis and Reports Not Supported
Email Marketing Not Supported
Financial Reporting Not Supported
Multiple Language Support Supported
SEO Not Supported
Web Content Not Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Not Supported

Machine Learning Features

Deep Learning Not Supported
ML Algorithm Library Not Supported
Model Training Not Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Not Supported
Statistical / Mathematical Tools Not Supported
Templates Not Supported
Visualization Not Supported

Integrations

Magento Supported
Contentserv Supported
Freshchat Not Supported
Informatica MDM Supported
Intercom Not Supported
Microsoft 365 Supported
Microsoft Power BI Supported
Nekton.ai Supported
PrestaShop Not Supported
RingCentral RingCX Not Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Supported
Zapier Supported
Zendesk Chat Not Supported
novomind iSHOP Supported

Integrations

Magento Supported
Contentserv Not Supported
Freshchat Supported
Informatica MDM Not Supported
Intercom Supported
Microsoft 365 Not Supported
Microsoft Power BI Not Supported
Nekton.ai Not Supported
PrestaShop Supported
RingCentral RingCX Supported
Shopify Supported
Slack Supported
Stackreaction Not Supported
Zapier Not Supported
Zendesk Chat Supported
novomind iSHOP Not Supported
Claim AX Semantics and update features and information
Claim AX Semantics and update features and information
Claim Botmind and update features and information
Claim Botmind and update features and information