The Service Manager

The Service Manager

Shining Brow Software
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About

For utilities, our solutions help the industry Plan, Respond, Restore and Report for both daily operations and emergency scenarios using one system. ARCOS is focused on helping our customers manage the people needed to provide safe, reliable and affordable service. Our customers include Electric, Gas, Water and Power Plants across the US and Canada. For Airlines we provide advanced scheduling solutions that help automate the complex scheduling process; triggering phone calls, texts, or emails to helping match flight crews with planes to reduce cancellations. Using ARCOS thousands of calls can go off at once; ensuring that you comply with union contracts and reduce grievances. For manufacturers that must manage complex, union or policy-based rules to fill line shifts, ARCOS scheduling solutions can drastically reduce the time it takes to get the right resources to the line by automating the scheduling and callout process, ensuring that plants have the right staff.

About

Developed by Shining Brow Software, The Service Manager is an innovative platform that empowers organizations of all sizes by giving them unprecedented control over their field service and job cost related activities. Exclusively designed for organizations that install, support, service, and maintain assets, The Service Manager helps users successfully manage customer information, maintain service history, schedule and dispatch work, track costs, monitor service agreements, estimate and quote work, invoice, and more. Core features include preventative maintenance, quotations, contracts, service orders, estimates, graphical dispatch, resource scheduling, among others.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Utilities, airlines and manufacturers searching for a cloud-based Resource Management solution

Audience

Created exclusively for organizations that install, service, support, and maintain assets.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$795.00/one-time
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ARCOS
Founded: 1993
United States
www.arcos-inc.com

Company Information

Shining Brow Software
Founded: 2003
United States
www.shiningbrowsoftware.com

Alternatives

Visual Planning

Visual Planning

Stilog Inc.

Alternatives

Kirona Solutions Limited

Kirona Solutions Limited

Kirona: Field Service Management Software
MO.S.T.

MO.S.T.

Mobile Software Technology

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Integrations

No info available.

Integrations

No info available.
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