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About

APIWORX, LLC helps eCommerce businesses scale faster automating their back-office systems and processes.  Our Integration Platform as a Service (IPAAS) is specifically designed for the unique needs of eCommerce businesses. Our platform automates complex with: 1. eCommerce platforms like Shopify, BigCommerce and WooCommerce and more 2. Marketplaces like Amazon, eBay, Etsy, and more 3. 3PLs like Shipbob, Amazon FBA and other third party logistics providers 4. Business Networks like SPS Commerce, Coupa, Ariba and EDI 5. Point of Sale systems like Square POS, Lightspeed 6. Accounting platforms like Sage Intacct, Brightpearl, XERO, Netsuite and Quickbooks 7. Inventory Management / Order Processing platforms like Brightpearl, SKUVAULT SKUVAULT and Shiphero. Our service is 100% managed and "done for you" with no software to maintain or buy. Operates on all major platforms.

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce businesses interested in scaling as fast as possible with automation

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$299/month
Free Version
Free Trial

Pricing

$33 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

APIWORX
Founded: 2005
United States
www.apiworx.com

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

Alternatives

Octopus Bridge

Octopus Bridge

24Seven Commerce
PayTraQer

PayTraQer

SaasAnt Inc
SyncTools

SyncTools

SyncTools.io
PayTraQer

PayTraQer

SaasAnt Inc

Categories

Categories

API Management Features

Access Control
Analytics
API Design
API Lifecycle Management
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

EDI Features

Archiving & Retention
AS2 Applications
AS2 Specification Compliance
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Integration Features

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

iPaaS Features

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Amazon
BigCommerce
Shopify
WooCommerce
eBay
Ansys Pharos
Brightpearl
CS-Cart Store Builder
Cdiscount
Extensiv 3PL Warehouse Manager
Google Sheets
Linnworks
Onebeat
QuickBooks Online
Re:amaze
Shift4Shop
ShipBob
ShipHawk
Shopify POS
Xero

Integrations

Amazon
BigCommerce
Shopify
WooCommerce
eBay
Ansys Pharos
Brightpearl
CS-Cart Store Builder
Cdiscount
Extensiv 3PL Warehouse Manager
Google Sheets
Linnworks
Onebeat
QuickBooks Online
Re:amaze
Shift4Shop
ShipBob
ShipHawk
Shopify POS
Xero
Claim APIWORX and update features and information
Claim APIWORX and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information