AIssist.io

AIssist.io

Aissist.io
+
+

Related Products

  • 11x
    70 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • Visual Visitor
    251 Ratings
    Visit Website
  • StackAI
    54 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • Docket
    59 Ratings
    Visit Website
  • Dialpad Support
    1,600 Ratings
    Visit Website
  • Retool
    593 Ratings
    Visit Website
  • Fathom
    7,733 Ratings
    Visit Website
  • Soraban
    6 Ratings
    Visit Website

About

Aissist.io is an Agentic AI platform that completes real work inside your existing tools. Digital Agents handle tagging, responding, following up, escalating, summarizing, updating records and connecting to external systems so your team can focus on growth instead of repetitive tasks. Companies using Aissist achieve an average automation rate of 83%, deliver 2x performance at 50% cost compared with other automation tools and maintain a 4.8+ CSAT. Aissist learns from your historical data, documents and product knowledge. It understands text, images, video and voice, supports all major global languages and works across chat, email, social media, SMS and WhatsApp. It can connect to any system through public APIs. Aissist fits into your workflow, collaborates with your team and removes repetitive workload so humans can focus on high value work.

About

Kandid is an AI-powered, real-time sales assistant designed to act as your best online salesperson across your D2C website. Deployed via a customizable, 3D avatar widget, it comprehends your product catalog, FAQs, blogs, and PDF content to engage visitors in natural, consultative conversations that guide them from browsing to buying. Candidates can help shoppers decode technical specifications, compare models, address compatibility concerns, recommend accessories, and walk them through everyday use cases. Brands using Kandid report dramatic results; average conversion rate uplift of 300%, increase in customer base, savings of 5 hours per day per rep, 10% ROAS improvement, 23% higher average order value, and 80% longer session durations. Powered by high-quality, fine-tuned sales dialogue training, it integrates seamlessly with your branding and delivers measurable revenue through built-in session tracking and analytics.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SaaS, Business, Sales teams, Customer support and success teams, Operations and RevOps leaders

Audience

Ecommerce teams needing a solution to boost conversions by providing personalized, expert-level sales guidance on their site round the clock

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.12 per interaction
Free plan includes 3,000 interactions per month using the base engine.

Paid tiers start at $0.12 per interaction (Starter, up to 30,000 interactions, advanced engine, 5 sub-agents, smart tagging).

Growth plan is $0.10 per interaction (30,000–300,000 interactions, up to 30 sub-agents, limited AI Assistant).

Enterprise is $0.08 per interaction (unlimited interactions, unlimited sub-agents, full AI Assistant, all integrations).

No credit card required for Free plan.
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • We’ve been using Aissist.io in production across multiple hosting businesses for over two years, and it’s the first AI platform that truly understands how support teams work in real environments. What stands out most is the controlled approach to automation. Aissist is not a guessing chatbot. It works from dedicated knowledge sources, defined workflows, and clear boundaries. Billing, pre-sales, and technical questions are handled separately and correctly, without mixing logic or inventing answers. It drafts responses our agents actually trust. This dramatically reduced response times, improved CSAT, and removed repetitive work from the team. Knowledge is no longer locked in individuals, onboarding is faster, and non-native speakers deliver clearer, more confident replies. Integrations with Front and Intercom are solid, and the system scales without increasing operational headcount.

Cons

  • Aissist requires proper setup and training to shine. You need to invest time into building a structured knowledge base and defining workflows. This is not a “plug it in and forget it” chatbot. Teams looking for instant magic without ownership may be disappointed. That said, this is also why it works so well in the long run.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Aissist.io
Founded: 2024
United States
www.aissist.io

Company Information

Kandid
Founded: 2024
United States
kandid.ai/

Alternatives

Alternatives

Categories

Categories

Integrations

Freshdesk
Front Systems
Gorgias
HubSpot Data Hub
Intercom
Kustomer
Salesforce
Zendesk

Integrations

Freshdesk
Front Systems
Gorgias
HubSpot Data Hub
Intercom
Kustomer
Salesforce
Zendesk
Claim AIssist.io and update features and information
Claim AIssist.io and update features and information
Claim Kandid and update features and information
Claim Kandid and update features and information