AI Ambassadormsg2ai
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msg2aiMsg2.ai
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Related Products
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About
AI Ambassador is a web-based AI guest and attendee messaging platform for hotels, vacation rentals, and events. It answers routine questions and service requests through SMS, WhatsApp, and RCS, including check-in information, property details, local recommendations, event agendas, session updates, and venue guidance. Guests and attendees can start a conversation by scanning a QR code, without downloading an app or creating a login. The assistant provides multilingual, around-the-clock responses and can hand unresolved requests to staff. For hospitality operators, AI Ambassador connects with supported property-management systems to use reservation and guest information in conversations. Teams can automate common communications while retaining staff involvement for requests that need human attention.
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About
msg2ai is an AI messaging software portfolio for hotels, vacation rentals, and events, with AI Ambassador as its guest- and attendee-facing assistant. It responds to routine questions and service requests over SMS, WhatsApp, and RCS, including property information, check-in guidance, concierge requests, event schedules, and real-time updates. Guests can communicate in their preferred language, while staff can oversee conversations and handle requests that need human attention. The platform supports integrations with hospitality property-management systems and can automate guest communications across a stay or event lifecycle. Teams can configure messaging workflows for their properties or events, answer common questions, share updates, and route requests to appropriate staff. msg2ai also presents additional tools for communication operations, including separate products for message documentation and AI-enabled event support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Event organizers, event planners, property owners, and hotel owners.
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Audience
Event organizers, event planners, hotel owners, and property owners.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$9.99/month
SMS Starter is $9.99/month and includes 250 text messages. WhatsApp/RCS Starter is $39.99/month. Starter and Professional plans include a free trial.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$9.99/month
SMS Starter costs $9.99/month for 250 messages and includes SMS and WhatsApp support. It also includes AI-powered guest responses, broadcast messaging, chat history, analytics, sentiment analysis, and email support. The Expert plan has custom pricing.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Informationmsg2ai
Founded: 2020
United States
www.ai-ambassador.xyz/
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Company InformationMsg2.ai
Founded: 2020
United States
www.msg2.ai/
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Alternatives |
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Categories |
Categories |
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Integrations
Mews
Supported
Guesty
Not Supported
Hostaway
Not Supported
Hostfully
Not Supported
Model Context Protocol (MCP)
Supported
Protel Cloud PMS
Not Supported
apaleo
Not Supported
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Integrations
Mews
Supported
Guesty
Supported
Hostaway
Supported
Hostfully
Supported
Model Context Protocol (MCP)
Not Supported
Protel Cloud PMS
Supported
apaleo
Supported
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