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About

AI Ambassador is a web-based AI guest and attendee messaging platform for hotels, vacation rentals, and events. It answers routine questions and service requests through SMS, WhatsApp, and RCS, including check-in information, property details, local recommendations, event agendas, session updates, and venue guidance. Guests and attendees can start a conversation by scanning a QR code, without downloading an app or creating a login. The assistant provides multilingual, around-the-clock responses and can hand unresolved requests to staff. For hospitality operators, AI Ambassador connects with supported property-management systems to use reservation and guest information in conversations. Teams can automate common communications while retaining staff involvement for requests that need human attention.

About

See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Event organizers, event planners, property owners, and hotel owners.

Audience

Companies searching for a solution to dramatically improve their guest engagement

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9.99/month
SMS Starter is $9.99/month and includes 250 text messages. WhatsApp/RCS Starter is $39.99/month. Starter and Professional plans include a free trial.
Free Version Not Supported
Free Trial Supported

Pricing

$79.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

msg2ai
Founded: 2020
United States
www.ai-ambassador.xyz/

Company Information

VenueLytics
Founded: 2015
United States
www.venuelytics.ai/

Alternatives

msg2ai

msg2ai

Msg2.ai

Alternatives

Ur Venue

Ur Venue

Venue Management Systems
Mya

Mya

Concierge Inc.
HostReply

HostReply

HostReply OÜ
Korimaa

Korimaa

Akash Gupta

Categories

Guest Messaging Supported

Categories

Concierge Supported
Guest Messaging Supported
Venue Management Supported

Venue Management Features

Attendee Management Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Customer Management Supported
Event Management Supported
Food & Beverage Management Supported
Multi-Facility Not Supported
Reservations Management Supported
Resource Booking Not Supported
Sales Management Not Supported
Staff Management Not Supported

Integrations

ASI PMS Not Supported
Junos Traffic Vision Not Supported
Mews Supported
Model Context Protocol (MCP) Supported

Integrations

ASI PMS Supported
Junos Traffic Vision Supported
Mews Not Supported
Model Context Protocol (MCP) Not Supported
Claim AI Ambassador and update features and information
Claim AI Ambassador and update features and information
Claim VenueLytics and update features and information
Claim VenueLytics and update features and information