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About

AI Ambassador is a web-based AI guest and attendee messaging platform for hotels, vacation rentals, and events. It answers routine questions and service requests through SMS, WhatsApp, and RCS, including check-in information, property details, local recommendations, event agendas, session updates, and venue guidance. Guests and attendees can start a conversation by scanning a QR code, without downloading an app or creating a login. The assistant provides multilingual, around-the-clock responses and can hand unresolved requests to staff. For hospitality operators, AI Ambassador connects with supported property-management systems to use reservation and guest information in conversations. Teams can automate common communications while retaining staff involvement for requests that need human attention.

About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Event organizers, event planners, property owners, and hotel owners.

Audience

Hotels looking for a guest messaging solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9.99/month
SMS Starter is $9.99/month and includes 250 text messages. WhatsApp/RCS Starter is $39.99/month. Starter and Professional plans include a free trial.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

msg2ai
Founded: 2020
United States
www.ai-ambassador.xyz/

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Alternatives

msg2ai

msg2ai

Msg2.ai

Alternatives

Mya

Mya

Concierge Inc.
HostReply

HostReply

HostReply OÜ
Korimaa

Korimaa

Akash Gupta

Categories

Guest Messaging Supported

Categories

Guest Messaging Supported
Room Service Supported

Integrations

Mews Supported
ASI PMS Not Supported
Cloudbeds Not Supported
FLEXIPASS Not Supported
Jonas Chorum Not Supported
Little Hotelier Not Supported
Model Context Protocol (MCP) Supported
MyHMS Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
OwnerRez Not Supported
Protel Cloud PMS Not Supported
RemoteLock Not Supported
ResortSuite PMS Not Supported
RoomKeyPMS Not Supported
SkyTouch Hotel OS Not Supported
Stayntouch PMS Not Supported
WebRezPro Not Supported
innRoad Not Supported
rezStream Cloud PMS Not Supported
roommaster Not Supported

Integrations

Mews Supported
ASI PMS Supported
Cloudbeds Supported
FLEXIPASS Supported
Jonas Chorum Supported
Little Hotelier Supported
Model Context Protocol (MCP) Not Supported
MyHMS Supported
Oracle Hospitality Reporting and Analytics Supported
OwnerRez Supported
Protel Cloud PMS Supported
RemoteLock Supported
ResortSuite PMS Supported
RoomKeyPMS Supported
SkyTouch Hotel OS Supported
Stayntouch PMS Supported
WebRezPro Supported
innRoad Supported
rezStream Cloud PMS Supported
roommaster Supported
Claim AI Ambassador and update features and information
Claim AI Ambassador and update features and information
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Claim Akia and update features and information