MapItRight

MapItRight

Custom Software, Inc.
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About

AEX is the end-to-end operations platform for fiber internet providers, connecting software, field execution, and network infrastructure in one native system. From GIS coverage planning and AI-powered scheduling to provisioning, field service management, and automated billing, AEX replaces the five or six vendors most operators stitch together with a single connected platform. Our field service tools help techs complete 3 to 5 installs a day, cut repeat truck rolls with optimized routing and skills-based dispatch, and run mobile job workflows with offline capability. Field completion triggers billing automatically, cutting time to invoice by 60%+. AEX also delivers managed network infrastructure: internet exchange, middle-mile connectivity, 500+ active PoPs, and 24/7 NOC support. Fiber operators like Ripple Fiber and Segra use AEX to boost technician output, speed activation, and grow revenue across the full journey from coverage planning to billing and retention.

About

MapItRight is a complete fiber and ISP management platform built to simplify how providers design, build, splice, and maintain their networks. Designed for real-world field operations, it combines an intuitive GIS system with powerful tools for managing fiber routes, locations, strands, cabinets, splitters, and complex splice scenarios. The platform offers advanced splicing features, including bulk splicing, interactive splice mapping, automated conflict detection, and clear visual documentation to eliminate errors and speed up deployment. ISPs can manage every part of the network lifecycle—from initial planning and construction to daily troubleshooting and expansion. Map It Right also includes comprehensive ISP-focused tools such as customer connection tracking, serviceability checks, asset management, and workflow automation for installs and repairs. With real-time data synchronization, mobile-first field support, and seamless integrations, teams work faster and with greater

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Fiber, Broadband, ISP's

Audience

ISPs, fiber network operators, engineering teams, and municipalities needing a modern, user-friendly platform to manage fiber networks, field operations, and end-to-end splicing workflows. Ideal for internet service providers looking to streamline construction, maintenance, and network documentation with accurate, real-time geospatial tools.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We've been using Map It Right for a while now, and honestly it's been a great experience. It made managing our fiber network much easier than before. The team is always working on new features, and whenever we have a question, they're quick to help. You can tell they actually care about their customers.
  • - Ease of Use - Customer Support - Responsiveness - User Experience - Performance & Efficiency - Reliability
  • Map It Right has been really helpful for our fiber work. The maps are clear and the splicing tools are easy to understand. It didn’t take long for our team to start using it. The price is also fair compared to other platforms we looked at.
  • Map It Right helped us organize our fiber network in a much better way. The mapping is clear, splicing tools are practical, and the system is not complicated. The price is also very reasonable compared to other platforms we looked at.
  • We tried a few tools before, but Map It Right just felt easier. The maps are clear, splicing is simple, and the team behind it really listens. Support is friendly and quick!

Cons

  • Like any software, there are a few small things that could be improved, but the team is always listening and making updates.
  • I have not had a negative experience with this company. No Cons to report.
  • At the beginning we needed a little time to learn some parts of the system, and a few small features could be improved, but overall it works well for our needs.
  • There are still some features that could be expanded in the future, especially for more advanced reporting...
  • It took a little time at first to learn all features, and a few small things could be smoother, but nothing serious.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AEX Inc
Founded: 2013
United States
www.aexinc.com

Company Information

Custom Software, Inc.
Founded: 1996
United States
mapitright.com

Alternatives

Alternatives

CircuitVision cvFiber

CircuitVision cvFiber

CircuitVision
SPLICE Dialog Suite

SPLICE Dialog Suite

SPLICE Software
Splice

Splice

Bending Spoons
SpliceCore

SpliceCore

Envisagenics

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fixed Asset Management Features

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

Inspection Features

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Oil and Gas Features

Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

Public Works Features

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Tradesman Job Management Features

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

No info available.

Integrations

No info available.
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