ADAM DMS

ADAM DMS

ADAM Systems
PowerSoft  by Wallace Software Solutions

PowerSoft by Wallace Software Solutions

Wallace Software Solutions
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About

ADAM Systems delivers comprehensive, performance-driven dealership management systems (DMS) to franchised and independent auto and powersports retailers at an affordable price. Our Microsoft® Windows-based platform enables dealerships to manage their operations from one user-friendly portal, with no long term contracts and no proprietary equipment. Our partner relationships provide best-in-class solutions tailored to fit dealership business practices. Professional and caring customer service agents are available through our integrated portal, online chat, e-mail or phone – dealers can choose the support style that meets their needs. From payroll to parts inventory to profitability drivers, ADAM manages the details that keep dealerships running smoothly. In October 2021, PBS Systems took its multiphase growth plan to the next level by acquiring ADAM Systems. With a unified commitment to the future, PBS and ADAM will provide an extended software package focused on automotive DMS.

About

Our “Powersoft” Dealer Management Software (DMS) will help you Take control of your dealership. Our fully integrated easy-to-use software solution, will simplify your day from beginning to end. Get a complete image of your operation, increase productivity and profits, whiles discovering opportunities for growth with “Powersoft” designed specifically for Powersports dealers of all sizes. Running a Powersports business can be a complex task! Wallace Software Solutions makes it simple… With our “Powersoft” software solution you can have all the tools your dealership needs in one completely integrated system. Start with a single software module or design your own software configuration with as many users and modules as your business requires. Each feature rich module is easily customizable and seamlessly integrates with our industry specific beneficial add-ons, allowing you to take your system to the next level.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Auto dealers and service departments looking for a solution to improve customer satisfaction and increase profitability

Audience

Powersports Dealer Owners and operators

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$150 per month
Our software is module based and pricing depends on number of users and modules purchased. We have a solution for all budgets.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • N/A

Cons

  • I’m writing this because I’ve watched my uncle go through absolute hell with Wallace. He bought their DMS for his boat shop in Gloucester, thinking it would make things easier, but it’s been nothing but a giant headache since day one. Setup was a total joke. They promised it would be easy to switch over, but they messed up his inventory, lost customer information, and the system kept crashing. It felt like the people “helping” us didn’t even understand how a boat shop actually works. My uncle has had to spend extra hours every night just trying to fix the mess they made. But the worst part is the support, or lack of it. Once they got his money, they basically disappeared. You call the office and someone usually answers the phone, but sometimes they don’t. They’re probably on the phone with someone else. When they do answer, the person who picks up seems to have no clue what’s going on. Then you end up waiting days for a callback, if they even call you back at all. Support emails usually go unanswered. When you finally get a hold of someone, they act like they’re doing you a favor just by talking to you. They don’t fix anything, they just give you the runaround while your business suffers. Because of their incompetence, my uncle was forced to leave them and go back to his previous software just to stay in business. Worst of all, we lost months of data trying to make Wallace’s broken system work. Now we have to spend even more time and money switching back and trying to recover what’s left of our records. Don’t let the professional look fool you. They took a significant amount of money from my uncle and left him with a system that barely works and no one to help fix it. Save yourself the stress and go somewhere else. This place is a sinking ship. For a company that brags about having “40 years of experience,” they handled this like they’ve never done a data migration before. Instead of taking responsibility, they blamed us for “bad data” and “lack of training.” Our data was in good condition, and their training is just as broken as their software. Also worth noting is what appears to be deceptive behavior discovered after purchasing the software. “Tim” from our demos and trainings sounds exactly like “Jack,” the owner, even though the business owner is listed as John F. Wallace. The “receptionist” who answers the phone also sounds exactly like Jacky or Jaclyn. If this is an operation using multiple names to appear larger than it is, people should know. After taking a closer look following my Google review, I noticed some concerning patterns. One of the “5-star” reviews is from someone named “Jack,” the same name as the owner. Another reviewer named Paul appears to be directly connected to a Jaclyn working there. On top of that, the two most recent reviews were posted at the exact same time come to find out, it was only because of their Facebook post on the same day offering a giveaway in exchange for reviews, which is a clear violation of Google’s review policies. It strongly suggests the rating is being artificially inflated. We specifically started this during the winter, our slow season, so we’d be ready for busy months. Now we’re hitting that busy season, and their incompetence has left us with a complete mess. We’ve already gone back to our old system just to keep the shop running.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ADAM Systems
United States
www.adamdms.com

Company Information

Wallace Software Solutions
Founded: 1978
United States
wallacedms.com/powersoft-dealer-management-software-dms/

Alternatives

Autodeals

Autodeals

Autodeals Inc

Alternatives

ADAM DMS

ADAM DMS

ADAM Systems
Autologica DMS

Autologica DMS

Autologica S.A.
PBS DMS

PBS DMS

PBS Systems
Astra Marine DMS

Astra Marine DMS

Integrated Dealer Systems

Categories

Categories

Auto Dealer Features

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Integrations

AutoRaptor CRM
QuickBooks Online
Xtime

Integrations

AutoRaptor CRM
QuickBooks Online
Xtime
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