ACI Case Manager

ACI Case Manager

ACI Worldwide
InfoZoom

InfoZoom

SoftLake Solutions
+
+

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About

Whether a genuine fraud event or a false positive, how banks manage the customer experience is critical. Give your fraud investigators a complete set of tools to resolve any issue and keep customers satisfied. Ensure that analysts can serve customers efficiently and comprehensively to confirm fraud events. Simplify case creation by utilizing account and contact details from ACI Fraud Management. Create efficient customer correspondence through configurable templates with dynamic data selection. Leverage centralized case details with multiple parameters for searching and appending data. Configure fraud analysts' workflow for simplified case management and increase the speed at which they work cases enterprise-wide. Use dynamic data enrichment, data displays and workflows to create guided workflows, built-in prompts and help-aids to assist investigator’s conduct research and decision-making.

About

Internal Audit, Fraud Investigators, Privacy Analysts, Compliance Officers, Criminal Detectives. These teams require specialized data analysis and visualization software. Our expertise includes support for InfoZoom, a unique data visualization software that is designed for the unique challenges in internal audit, compliance, and investigations. Using InfoZoom, you can have instant information without the need for support from IT and database specialists. Whether you are conducting ad-hoc research or routine analyses, you can always find the answers you need completely on your own. Easy to use Data Visualization that specializes in quickly identifying outliers and trends in your data. Perfect for audits and investigations. Expert knowledge in different forms of data analytics, including audit, investigations, privacy, etc. InfoZoom is easy to use. Often training is not needed. Our training similar to custom consulting based on your analytics needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banks seeking an investigation management solution to manage their clients

Audience

Companies interested in an audit, fraud, and privacy analytics solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ACI Worldwide
Founded: 1975
United States
www.aciworldwide.com/solutions/case-manager

Company Information

SoftLake Solutions
Founded: 1997
www.infozoom-software.com

Alternatives

Alternatives

AIMS

AIMS

AIMS - Analytical Investigation Management System
WizRule

WizRule

WizSoft
Polonious

Polonious

Polonious Systems
SQL Compliance Manager

SQL Compliance Manager

IDERA, an Idera, Inc. company
CaseWare IDEA

CaseWare IDEA

CaseWare International

Categories

Categories

Audit Features

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Integrations

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub

Integrations

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Claim ACI Case Manager and update features and information
Claim ACI Case Manager and update features and information
Claim InfoZoom and update features and information
Claim InfoZoom and update features and information