ACI Case Manager

ACI Case Manager

ACI Worldwide
DLCPM

DLCPM

Magic Touch Software
+
+

Related Products

  • Polonious
    2 Ratings
    Visit Website
  • TraceEngine
    1 Rating
    Visit Website
  • Fraud.net
    56 Ratings
    Visit Website
  • Graylog
    432 Ratings
    Visit Website
  • LegalEdge
    17 Ratings
    Visit Website
  • iDenfy
    268 Ratings
    Visit Website
  • cside
    37 Ratings
    Visit Website
  • SafetyCulture
    646 Ratings
    Visit Website
  • MeridianLink Opening
    72 Ratings
    Visit Website
  • Daylight
    10 Ratings
    Visit Website

About

Whether a genuine fraud event or a false positive, how banks manage the customer experience is critical. Give your fraud investigators a complete set of tools to resolve any issue and keep customers satisfied. Ensure that analysts can serve customers efficiently and comprehensively to confirm fraud events. Simplify case creation by utilizing account and contact details from ACI Fraud Management. Create efficient customer correspondence through configurable templates with dynamic data selection. Leverage centralized case details with multiple parameters for searching and appending data. Configure fraud analysts' workflow for simplified case management and increase the speed at which they work cases enterprise-wide. Use dynamic data enrichment, data displays and workflows to create guided workflows, built-in prompts and help-aids to assist investigator’s conduct research and decision-making.

About

The DLCPM Enterprise software suite comes ready “out of the box” to manage customer accounts, case production, sales and financial data, technician tasks, invoicing, and much much more. Finally it is possible to track calls, correspondence, tasks, mailing campaigns and much more all in one complete and secure system. Case tracking and inquiry has never been faster or more intuitive. Quick access to case histories, case notes, and financial information on all of your accounts will elevate your customer service to a new higher level. Full shipment manager with automated case bundling for major carrier shipments and local delivery and pickups. These features and enhancements will help your laboratory optimize production processes while providing complete customer satisfaction to your customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banks seeking an investigation management solution to manage their clients

Audience

Dental solution for dentists

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ACI Worldwide
Founded: 1975
United States
www.aciworldwide.com/solutions/case-manager

Company Information

Magic Touch Software
Founded: 2002
United States
www.MagicTouchSoftware.com

Alternatives

Alternatives

MyDentLab

MyDentLab

MyDentlab
AIMS

AIMS

AIMS - Analytical Investigation Management System
Trinyte

Trinyte

DTL Vilnius
Data Team DDS

Data Team DDS

Data Team
Polonious

Polonious

Polonious Systems

Categories

Categories

Dental Features

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Integrations

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub

Integrations

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Claim ACI Case Manager and update features and information
Claim ACI Case Manager and update features and information
Claim DLCPM and update features and information
Claim DLCPM and update features and information