InfiBot

InfiBot

NovelVox
+
+

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About

ABB Ability™ Symphony® Plus is a distributed control system (DCS) designed to maximize plant efficiency and reliability through automation, integration, and optimization of the entire plant. With more than 35 years being the total plant automation platform for the power generation and water industries it is designed to meet the most demanding engineering, procurement and construction contractors' requirements being the preferred provider for power generation and water treatment solutions for all geographic markets. Symphony Plus is backwardly compatible with all previous generations of the Symphony family of distributed control systems – Network 90, INFI 90, INFI 90 OPEN, Symphony Harmony, Contronic and Symphony Melody.

About

Drive real results with omnichannel conversational AI. Serve customers in real-time, no matter when and where they choose to contact you. Deliver world-class service at scale by employing both human agents and InfiBot. Design tailored AI Chatbots to meet your customers’ unique needs from first visit, to purchase, to ongoing customer service. Solve issues and accept requests where your customer needs it, with AI Bot – InfiBot's omnichannel engagement solution. Start conversations on any channel and continue them on any other channel seamlessly, without losing context. Manage all conversations in one place – no matter what channels your customers use. The right questions to uncover customers’ challenges, verify identity, provide accurate responses, and automatically route conversations to agents with advanced NLU.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for an advanced Distributed Control System tool

Audience

Companies searching for a next-gen AI Chatbot solution to enhance customer support

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ABB
Switzerland
new.abb.com/control-systems/symphony-plus

Company Information

NovelVox
Founded: 2008
United States
www.novelvox.com/conversational-ai/

Alternatives

Alternatives

Symphony

Symphony

Carlisle Technology
Experion LCN

Experion LCN

Honeywell
InteliWISE

InteliWISE

Matrix42
Chattigo

Chattigo

chattigo

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Integrations

Amazon Connect
Avaya Aura
Cisco Webex
Genesys Cloud CX
IBM Watson
Salesforce
ServiceNow
Zendesk
Zoho CRM

Integrations

Amazon Connect
Avaya Aura
Cisco Webex
Genesys Cloud CX
IBM Watson
Salesforce
ServiceNow
Zendesk
Zoho CRM
Claim ABB Ability Symphony Plus and update features and information
Claim ABB Ability Symphony Plus and update features and information
Claim InfiBot and update features and information
Claim InfiBot and update features and information