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About

98point6 offers on-demand primary care delivered by board-certified physicians via the ease of a mobile app. Our subscription-based service means you can get diagnosis and treatment or simply consult on a health issue from anywhere. So whether you’re on the go, home sick in bed or multi-tasking throughout your day, immediate care is available on your schedule. On-demand, text-based diagnosis and treatment. No appointments, no travel, no waiting rooms. Expert care from board-certified physicians. Get primary care anywhere, in any context. Not just digitizing the visit, but transforming the experience–we eliminate friction, elevate quality, and give unlimited access for a low flat fee. It’s a better path to health and wellness. Our clinic team uses a proprietary care delivery platform built to make the experience better for both the patient and the provider. Before, during, and after each visit, the platform supports patient safety, quality control, outcomes, etc.

About

Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Individuals, employers, and anyone seeking an app to get diagnosis and treatment

Audience

Healthcare Organizations, Hospital's, Physician Practices

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • None. Literally nothing is good about them.
  • I have 98point6 as part of my employer benefit options and it was super simple and fast to get started. Within 45 minutes I was signed up, AI took my intake, chatted with an RN, talked to a MD, and got a diagnosis and prescription sent over to Walgreens. The AI intake bot worked great. The video chat was high quality.

Cons

  • Support is unhelpful and patronizing, especially Julio R. Only sign up for this if you think you’ll never ever have any problems with your insurance, because good luck getting anything resolved. They don’t look you up at all, they just copy and paste from a generic script.
  • Honestly, no cons on my end. Who knew a medical-based software / service could be so great.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

98point6
Founded: 2015
Seattle, WA
www.98point6.com

Company Information

Mend
Founded: 2014
United States
www.mend.com

Alternatives

Alternatives

DoctorConnect

DoctorConnect

Adtel International
Synapse

Synapse

Doctor On Demand
Altar-1

Altar-1

Aikido Security
CarePaths EHR

CarePaths EHR

CarePaths

Categories

Categories

Healthcare AI Supported
Medical Scheduling Supported
Mental Health Supported
Patient Engagement Supported
Patient Intake Supported
Patient Portal Supported
Patient Scheduling Supported
Payment Processing Supported
Telemedicine Supported
Therapy Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Supported
Intake Forms Not Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Not Supported
Intake Forms Supported
Lab Results Not Supported
Prescription Renewals Not Supported
Secure Messaging Supported
Video Consultations Supported

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Supported
Multi-Location Not Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Integrations

Cortex Not Supported
Dataweavers Not Supported
Intergy EHR Not Supported
NextGen Healthcare EHR Not Supported
Veradigm EHR Not Supported
eClinicalWorks Not Supported

Integrations

Cortex Supported
Dataweavers Supported
Intergy EHR Supported
NextGen Healthcare EHR Supported
Veradigm EHR Supported
eClinicalWorks Supported
Claim 98point6 and update features and information
Claim 98point6 and update features and information
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Claim Mend and update features and information