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About

7AI is an agentic security platform built to automate and accelerate the entire security operations lifecycle using specialized AI agents that investigate security alerts, form conclusions, and take action, turning processes that once took hours into minutes. Unlike traditional automation tools or AI copilots, 7AI deploys purpose-built, context-aware agents that are architecturally bounded to avoid hallucinations, and operate autonomously; they ingest alerts from existing security tools, enrich and correlate data across endpoints, cloud, identity, email, network, and more, and then produce full investigations with evidence, narrative summaries, cross-alert correlation, and audit trails. It offers a complete security stack: detection to triage alerts (filtering out noise and up to 95–99% of false positives), investigations (multi-system data-gathering and expert-level reasoning), and unified incident-case management (auto-populated cases, team collaboration, and handoffs).

About

ITOC360: AI-First Incident Orchestration Platform ITOC360 is an AI-First Incident Orchestration Platform that helps IT and operations teams detect, route, and resolve incidents faster, with less manual effort and fewer missed alerts. What ITOC360 Does ITOC360 centralizes alert ingestion from your entire monitoring stack and uses AI to suppress noise, correlate related events, and identify what actually needs human attention. When a real incident is detected, the platform automatically triggers the right response: notifying the right people through their preferred channels, executing runbooks, and escalating based on defined policies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Security teams, SOC analysts, and IT organizations searching for a tool to automate triage, investigation, and response workflows using AI agents to improve efficiency and reduce risk

Audience

ITOC360 is designed for DevOps & SRE, IT Operations, MSP, Security Incident Response, Industrial Operations & IoT, and Customer Support & ITSM.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$12/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • One thing our compliance team always wants to know is exactly what happened during an incident. Who was notified, when did they acknowledge it, who took over, and what happened afterwards. which saves us from reconstructing everything from slack messages and tickets when we do a postmortem.
  • One thing our compliance team always wants to know is exactly what happened during an incident. Who was notified, when did they acknowledge it, who took over, and what happened afterwards. which saves us from reconstructing everything from slack messages and tickets when we do a postmortem.
  • Scheduling was one of the areas where we had a lot of manual work before. Time zones, holidays and backup coverage were easy to get wrong, especially when people were taking leave. ITOC360 makes it much clearer who's actually covering a shift, and the rotation is easier to manage without maintaining separate spreadsheets.
  • We looked at a couple of larger enterprise platforms before choosing ITOC360, and the implementation effort was one of the things that put us off. We had our basic on-call and escalation workflows running within a few days. Support was also involved during the initial setup, which helped because we don't have a dedicated person managing the platform.
  • I'm not always sitting in front of a computer when an incident comes in, so the mobile app has become more useful than I expected. I can see the incident, acknowledge it and follow what's happening without having to find a laptop first. It's much better than just getting a push notification and then having to switch to another system.

Cons

  • I'd like more options for exporting the data. The information is there, but we still have to do some formatting when we prepare certain reports for management or compliance.
  • I'd like more options for exporting the data. The information is there, but we still have to do some formatting when we prepare certain reports for management or compliance.
  • There are still a few things that would be nicer to bulk edit.
  • Some of the smaller interface details could be a little more intuitive, but overall the platform is easy to work with.
  • Push notifications can occasionally arrive a little later than SMS. It's usually only a few seconds, so it's not a major issue, but you notice it when you're already dealing with a live incident.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

7AI
Founded: 2024
United States
7ai.com/platform

Company Information

ITOC360
Founded: 2019
United States
www.itoc360.com

Alternatives

Daylight

Daylight

Daylight Security

Alternatives

Opsgenie

Opsgenie

Atlassian

Categories

Categories

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Integrations

Datadog
Microsoft Teams
ServiceNow
Slack
Amazon GuardDuty
Amazon Web Services (AWS)
Claude
Confluence
Elastic Cloud
GitLab
Grafana Cloud
Hybrid Analysis
LinkedIn
Mimecast Engage
Okta
PagerDuty
ReversingLabs
Splunk Cloud Platform
Zabbix
Zapier

Integrations

Datadog
Microsoft Teams
ServiceNow
Slack
Amazon GuardDuty
Amazon Web Services (AWS)
Claude
Confluence
Elastic Cloud
GitLab
Grafana Cloud
Hybrid Analysis
LinkedIn
Mimecast Engage
Okta
PagerDuty
ReversingLabs
Splunk Cloud Platform
Zabbix
Zapier
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