3CX vs. PBXware Comparison


3CX	PBXware Bicom Systems	+	+
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Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes in all industries that need an open standards IP PBX		Audience SMBs, enterprises, call centers, and governments
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Free for up to 10 users Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.7 / 5 support 4.3 / 5 Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.9 / 5 features 4.7 / 5 design 4.6 / 5 support 4.9 / 5 Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information 3CX Founded: 2005 United States www.3cx.com		Company Information Bicom Systems Founded: 2003 bicomsystems.com
Alternatives Squaretalk		Alternatives Avaya IP Office Avaya
PBXware Bicom Systems		HoduPBX Hodusoft
AVOXI		Thirdlane
Thirdlane		3CX
Phone.com View All		2600Hz View All
Categories Business Phone Systems Business VoIP Call Center Call Center Infrastructure (CCI) Cloud Communication Platform Cloud PBX Fax Server Live Chat PBX Softphone Telephony Unified Communications Video Conferencing Web Conferencing		Categories Business Phone Systems Business VoIP Call Center Cloud PBX PBX Telephony Unified Communications
Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Show More Features Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition Fax Server Features Archiving & Retention Automated Routing Delivery Management Email to Fax Fax to Email FoIP Whitelisting / Blacklisting Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Softphone Features Audio / Video Conferencing Call Logging Call Recording Call Transfer Caller Identification Chat / Messaging Contact Management Fax Management Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard		Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail
Integrations HubSpot CRM Microsoft Dynamics 365 Salesforce Vtiger CRM Zendesk Zoho CRM Acarda Outbound Bitrix24 Centreon Coeo ConnectWise CPQ DATEV FlyNumber HaloCRM HaloPSA IntegriBill Microsoft Outlook SIP Caller Video RTC eWay-CRM Show More Integrations View All 54 Integrations		Integrations HubSpot CRM Microsoft Dynamics 365 Salesforce Vtiger CRM Zendesk Zoho CRM Acarda Outbound Bitrix24 Centreon Coeo ConnectWise CPQ DATEV FlyNumber HaloCRM HaloPSA IntegriBill Microsoft Outlook SIP Caller Video RTC eWay-CRM Show More Integrations View All 9 Integrations