DrumrollDrumroll Reviews
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Related Products
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About
360 Synergy is a cloud-based workforce and reputation platform for field service businesses. It combines employee onboarding and document workflows with team communication, company events, goals, polls, anonymous feedback, badges, and performance dashboards. Managers can use leaderboards to recognize technicians, share operational knowledge through an AI-powered knowledge base, and track activity across teams. Field staff can send customer review requests by SMS, email, or QR code and view review-related performance metrics. Review requests can direct satisfied customers to Google and route dissatisfied customers to private feedback for follow-up. AI also helps draft Google review replies. The platform is aimed at HVAC, cleaning, landscaping, pool service, pest control, and other mobile service teams that want to coordinate employees, support workplace culture, and encourage customer feedback. One monthly plan includes all modules, with user limits and additional-user charges.
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About
Drumroll is a review-management and local visibility platform for service businesses with field teams. Technicians can use NFC tap cards or personal QR codes to invite customers to leave reviews, while automated text and email requests follow up after completed jobs. AI writing assistance helps customers describe the service and location; reviews are attributed to individual team members and can be tracked through a leaderboard and rewards. Drumroll also turns job photos into draft posts describing the work and town, which an owner can approve for publishing to Google Business Profile, Facebook, Instagram, and the company website. Its AI-search features track brand mentions across assistants, provide regular visibility audits, and support location-focused content. The product is aimed at businesses such as pest control, pool service, exterior cleaning, HVAC, plumbing, and other local services.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Field service companies, such as HVAC, plumbing and electrical businesses, that want more Google reviews and a motivated, connected team of technicians
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Audience
Local service businesses with field teams: pest control, pool service, exterior cleaning, HVAC and other home service companies
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$250/month
The current site presents Drumroll, Local, Growth, and Dominance tiers and states there is no annual contract.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company Information360 Synergy
Founded: 2025
United States
360synergy.net
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Company InformationDrumroll Reviews
Founded: 2023
United States
trydrumroll.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Google Business Profile
Supported
Facebook
Not Supported
Instagram
Not Supported
JobNimbus
Not Supported
Pool Brain
Not Supported
WordPress
Not Supported
Zapier
Not Supported
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Integrations
Google Business Profile
Supported
Facebook
Supported
Instagram
Supported
JobNimbus
Supported
Pool Brain
Supported
WordPress
Supported
Zapier
Supported
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