Drumroll

Drumroll

Drumroll Reviews
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About

360 Synergy is a cloud-based workforce and reputation platform for field service businesses. It combines employee onboarding and document workflows with team communication, company events, goals, polls, anonymous feedback, badges, and performance dashboards. Managers can use leaderboards to recognize technicians, share operational knowledge through an AI-powered knowledge base, and track activity across teams. Field staff can send customer review requests by SMS, email, or QR code and view review-related performance metrics. Review requests can direct satisfied customers to Google and route dissatisfied customers to private feedback for follow-up. AI also helps draft Google review replies. The platform is aimed at HVAC, cleaning, landscaping, pool service, pest control, and other mobile service teams that want to coordinate employees, support workplace culture, and encourage customer feedback. One monthly plan includes all modules, with user limits and additional-user charges.

About

Drumroll is a review-management and local visibility platform for service businesses with field teams. Technicians can use NFC tap cards or personal QR codes to invite customers to leave reviews, while automated text and email requests follow up after completed jobs. AI writing assistance helps customers describe the service and location; reviews are attributed to individual team members and can be tracked through a leaderboard and rewards. Drumroll also turns job photos into draft posts describing the work and town, which an owner can approve for publishing to Google Business Profile, Facebook, Instagram, and the company website. Its AI-search features track brand mentions across assistants, provide regular visibility audits, and support location-focused content. The product is aimed at businesses such as pest control, pool service, exterior cleaning, HVAC, plumbing, and other local services.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Field service companies, such as HVAC, plumbing and electrical businesses, that want more Google reviews and a motivated, connected team of technicians

Audience

Local service businesses with field teams: pest control, pool service, exterior cleaning, HVAC and other home service companies

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Version Not Supported
Free Trial Supported

Pricing

$250/month
The current site presents Drumroll, Local, Growth, and Dominance tiers and states there is no annual contract.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

360 Synergy
Founded: 2025
United States
360synergy.net

Company Information

Drumroll Reviews
Founded: 2023
United States
trydrumroll.com

Alternatives

Drumroll

Drumroll

Drumroll Reviews

Alternatives

RevioReputation

RevioReputation

Revio Reputation

Categories

Categories

Review Management Supported

Integrations

Google Business Profile Supported
Facebook Not Supported
Instagram Not Supported
JobNimbus Not Supported
Pool Brain Not Supported
WordPress Not Supported
Zapier Not Supported

Integrations

Google Business Profile Supported
Facebook Supported
Instagram Supported
JobNimbus Supported
Pool Brain Supported
WordPress Supported
Zapier Supported
Claim 360 Synergy and update features and information
Claim 360 Synergy and update features and information
Claim Drumroll and update features and information
Claim Drumroll and update features and information