+
+

Related Products

  • CallHub
    428 Ratings
    Visit Website
  • Notifyre
    64 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Tremendous
    1,887 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website
  • Extole
    71 Ratings
    Visit Website

About

360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ channels—directly from your CRM. Trusted by 60k+ users in 100+ countries for 10+ years, it holds a 4.98/5 Salesforce AppExchange rating backed by 1,200+ reviews. Run two-way messaging from one console across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Sales, marketing, and service teams can send, receive, and track conversations without switching tools or losing context. Every interaction stays tied to CRM records—giving teams a complete view of customer communication and enabling consistent follow-ups across the lifecycle. Automate engagement with no-code tools for quick setup, or scale with CRM workflows and integrations for advanced use cases. AI boosts productivity and quality with suggested replies, message refinement, real-time translation, conversation summaries and insights, and next-best-action recommendations. AI chatbots and AI-

About

TopMessage is a complete enterprise message service designed to meet the needs of modern businesses that rely on direct, efficient customer communication. The platform allows companies to manage SMS and WhatsApp messaging through a single, centralized dashboard, making it easier to keep track of conversations, campaigns, and customer relationships. It offers features like: Shared inboxes for team collaboration Contact lists and tagging Automated follow-ups and scheduled messages Templates, filters, and smart message routing Mobile and desktop-friendly access TopMessage is ideal for businesses that want better organization, improved response times, and scalable communication workflows. Whether you're managing support, outreach, or marketing efforts, TopMessage makes every message more manageable — and more meaningful.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

For companies that need an SMS app to maximize output

Audience

Companies that need an advanced messaging solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 or $7 per month
Pricing starts at $20/month or $7/user/month. Final cost depends on users, channels enabled, and message volume. Includes native Salesforce/Zoho messaging, conversation tracking, CRM logging, templates, and compliance tools. AI, chatbot, and advanced automation features are available in higher tiers. Custom pricing available for enterprise needs.
Free Version Not Supported
Free Trial Supported

Pricing

24 .99€
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.0 / 5
design 3.6 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • I appreciate the 360 SMS App for its seamless communication solutions. The platform excels in providing efficient and customizable mass texting, chat/messaging, and SMS features within Salesforce, streamlining communication processes and enhancing overall engagement.
  • 360 SMS is a streamlined messaging app that supports multiple channels, including SMS, MMS, WhatsApp, and more. Its point-and-click automation tools enable users to automate messages conveniently, run drip campaigns, create chatbots with ease.
  • We're highly impressed with the set of features the 360 SMS app provides. Being a Salesforce native, the app is highly flexible, and our dedicated account manager helped meet our unique business requirements. I loved the team's responsiveness and dedication.
  • I must say the app delivers, what it promises. This app performed beyond my expectations. Its certain capabilities just won me over, especially its drip campaign, automation capabilities without coding, and link tracking. On top of it, the support team made our journey easier with the 360 SMS app.

Cons

  • As of now, I haven't encountered any notable drawbacks with the 360 SMS App. Its seamless integration and efficient communication features have met expectations. I appreciate its user-friendly design and functionality, contributing to a positive experience.
  • There are no drawbacks to this app that I can think of.
  • Don't have a single con to talk about. overall good SMS App.
  • Nothing negative to report. Every capability is just WOW.

Pros & Cons from Real Users

Pros

  • It is the best platform I ever used. I have integrated it in 5 minutes and get free credits to test the service.
  • Offers very easy-to-use API documentation, allowing you to handle verification with a single request. On top of that, the pricing is very flexible. I started using it in June and, overall, I have been able to optimize our SMS budget by 30% over the past 4 months.
  • N/A.
  • The dashboard is very user-friendly and requires no technical knowledge. I’ve already sent two WhatsApp campaigns, and the results were great for my e-commerce website.
  • I have integrated it within 5 minutes, easy and effective.

Cons

  • very easy integration Detailed reporting best customer support ever
  • The mobile version is currently lacking. Whenever, I am not with my MacBook i struggle.
  • This service is a scam, they make you purchase credits, and the SMS are not sent.
  • I had to wait more than a week to get a WhatsApp sender because I didn’t know a Meta-verified page was required.
  • I wasn’t able to troubleshoot my errors without help.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

360 SMS APP
Founded: 2012
United States
360smsapp.com

Company Information

TopMessage
Founded: 2024
United States
topmessage.com

Alternatives

SMS Ninja

SMS Ninja

Ksolves India Limited

Alternatives

MessageBot

MessageBot

MessageBot Solutions Pvt Ltd
Ventas CPQ & SMS Solution

Ventas CPQ & SMS Solution

Kcloud Technologies
SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc
SMS Ninja

SMS Ninja

Ksolves India Limited

Categories

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Integrations

CRMJIO Supported
Salesforce Supported
WhatsApp Not Supported
Zoho CRM Supported

Integrations

CRMJIO Not Supported
Salesforce Not Supported
WhatsApp Supported
Zoho CRM Not Supported
Claim 360 SMS APP and update features and information
Claim 360 SMS APP and update features and information
Claim TopMessage and update features and information
Claim TopMessage and update features and information