Convarza AI

Convarza AI

Pronnel Technology
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About

247Rep is an AI-powered business communication platform that acts like a team of AI employees across WhatsApp, Telegram, email, web, and voice. Each AI rep has skills it can choose mid-conversation, memory across channels, a voice learned from your past chats, and judgment for when to hand off to a human. It can answer questions, look up catalogs, track orders, book appointments, capture leads, verify receipts, follow up on quiet threads, and escalate complex cases without requiring users to build flowcharts. The voice channel provides a real business phone number, natural AI answering, call transcription, outbound dialing, and conference-in support, while the web channel can answer questions and take voice calls from a site. A shared memory keeps customer history consistent across channels, so people do not have to repeat themselves.

About

Convarza AI is a cloud CRM for managing customer conversations across chat, email, and business calls. Teams can manage leads and contacts, review conversation histories, and assign conversations. Features include AI voice agents and chatbots, call flows, shared inboxes, workflow automation, campaigns, and staff follow-up. Agents can use a knowledge base, transfer conversations to a team member, and book appointments. Channels include WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat; voice connections can use Twilio, Maqsam, or SIP. Teams can configure channels and calling workflows, connect interactions with contact records and tasks, and automate outreach in the same workspace. It is designed for sales, customer-service, and other customer-facing teams that need to organize multichannel interactions, qualify leads, and schedule appointments.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and customer-facing teams wanting to automate sales, support, bookings, follow-ups, and conversations across messaging, email, web, and voice channels

Audience

Convarza AI is ideal for small and medium-sized businesses, startups, sales and marketing teams, customer support teams, CRM consultants, and software resellers. It benefits industries such as education, healthcare, real estate, financial services, and professional services by automating workflows, managing leads, and improving customer engagement through AI-powered voice calling and chatbots.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01 per credit
Free Version Supported
Free Trial Not Supported

Pricing

$39/month/user
Starter is $39/month, billed monthly, and includes 1 user, 3 connected channels, 600 AI-calling minutes, and 1,200 dialer minutes per month. Annual billing is $390/year. Prices exclude applicable taxes; no setup or onboarding fee.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Having WhatsApp, email, Telegram, web widget, and voice all routed through one AI layer means customers get consistent answers no matter how they reach out. The "AI employee" model, each channel rep has its own skills, memory, and judgment on when to hand off to a human, cuts down on repetitive replies without losing the personal touch. The Chief-of-Staff feature is a nice touch too, surfacing only what actually needs my attention instead of me babysitting every chat. Credit-based pricing (no forced subscription) is also a big plus if your volume fluctuates month to month.

Cons

  • Multi-user dashboard access isn't available yet, so only one login per workspace right now, which is a bit limiting for teams. Voice and SMS channels are currently restricted for businesses billing in USD/GBP/EUR. WhatsApp onboarding can also hit approval snags for brand-new business accounts with no prior setup — worth going in patient on that step.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

247Rep
Founded: 2025
Nigeria
www.247rep.app/

Company Information

Pronnel Technology
Founded: 2016
India
www.convarza.com

Alternatives

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy

Categories

AI Agents Supported
AI Employees Supported

Categories

AI CRM Supported

Integrations

Integrately Not Supported
Make Not Supported
Maqsam Not Supported
Telegram Supported
Twilio Not Supported
WhatsApp Supported
Zapier Not Supported

Integrations

Integrately Supported
Make Supported
Maqsam Supported
Telegram Not Supported
Twilio Supported
WhatsApp Not Supported
Zapier Supported
Claim 247Rep and update features and information
Claim 247Rep and update features and information
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Claim Convarza AI and update features and information