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About

1Channel Rewards & Distribution Program is a cloud-based loyalty platform for brands that reward distributors, dealers, retailers, and other channel partners. Administrators configure schemes with sales targets, volume slabs, campaign multipliers, and tiers, then track points credited to partner wallets. Partners can view balances, pending claims, redemption history, and available rewards, and redeem points through UPI, bank transfer, digital vouchers, or catalog items. The program supports minimum redemption thresholds, approval workflows, settlement tracking, and payout reconciliation. Teams can run schemes across products, regions, and partner groups. Dashboards report participation, points issued and redeemed, pending requests, tier distribution, and regional performance. It serves B2B brands in FMCG, building materials, automotive, electrical and hardware, and pharma, with tools for sales, program, and finance teams.

About

Salesforce Loyalty Management is a comprehensive platform designed to help businesses create and manage intelligent, personalized loyalty programs that enhance customer engagement and lifetime value. Built on the Salesforce Customer 360 Platform, it allows companies to configure loyalty programs with tiers, points, benefits, and rewards tailored to both B2B and B2C customers. It supports cross-industry partnerships, enabling customers to earn and redeem rewards across various brands, and offers tools to seamlessly onboard partners and manage joint promotions. With AI-powered capabilities, businesses can identify brand advocates, manage referral programs, and deliver personalized promotions based on customer data and behavior. Integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating consistent engagement across all touchpoints.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

FMCG and retail brands, building materials companies, automotive and lubricant brands, electrical and hardware distributors, pharma and healthcare companies, loyalty program managers, sales heads and finance teams

Audience

Businesses wanting a solution to build and manage personalized loyalty programs that drive customer engagement and increase lifetime value

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Monthly and annual plans are available; pricing varies by selected modules, partner volume, and program configuration.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20,000 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co/rewards-program-software

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/marketing/loyalty-management/

Alternatives

Alternatives

Impact Advocate

Impact Advocate

impact.com
Kaizen Loyalty Platform

Kaizen Loyalty Platform

Kaizen Loyalty
My Incentives

My Incentives

GRG India
Loyax

Loyax

Sirma

Categories

Categories

Customer Loyalty Supported
Loyalty Management Supported

Integrations

Salesforce Not Supported
Salesforce Agentforce Marketing Not Supported
Salesforce Agentforce Service Not Supported
Tableau Not Supported

Integrations

Salesforce Supported
Salesforce Agentforce Marketing Supported
Salesforce Agentforce Service Supported
Tableau Supported
Claim 1Channel Rewards & Distribution Program and update features and information
Claim 1Channel Rewards & Distribution Program and update features and information
Claim Salesforce Loyalty Management and update features and information
Claim Salesforce Loyalty Management and update features and information