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About

1Channel Return & Claims Management Software processes sales returns at the retailer, distributor, super stockist, and field sales levels, with automatic credit note generation once a return is approved by the higher-level party in the hierarchy. Damage, expired, and defective stock claims move through configurable approval routing based on role or reporting hierarchy, with up to seven approval levels available for complex distribution networks. GRN discrepancies trigger an automatic notification instead of blocking the goods receipt, and credit limit exceptions are flagged automatically so a manager can approve and update the limit in the same step. Field teams can raise and track returns directly from the mobile app during market visits.

About

ReturnPro provides a full-suite returns-management solution that spans from customer-initiated returns through reverse logistics to resale and recycling, enabling retailers, brands, and marketplace sellers to turn returns into value rather than cost. It offers omnichannel return initiation (ecommerce, store, drop-off), intelligent AI-driven decisioning for disposition (restock, refurbish, liquidate), vendor- and policy-enforcement tools, fraud-detection logic, automated routing and processing via distribution centres, and integrated ReCommerce marketplaces to maximize recovery and support sustainability. With dedicated reverse-logistics hubs, a configurable portal, returns routing, and WMS built for the reverse flow, and analytics on cost, time, and margin, ReturnPro’s end-to-end SaaS + supply-chain offering helps reduce overhead, shorten inventory turnaround, and boost resale revenue.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMB, Mid-Market, Enterprise

Audience

Retailers, brands and marketplace sellers needing a solution to streamline their returns flow, recover value and improve sustainability

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Contact us for custom pricing
Free Version Not Supported
Free Trial Supported

Pricing

$29.99 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co/return-management-software.html

Company Information

ReturnPro
Founded: 2008
United States
www.returnpro.com

Alternatives

No Alternatives

Alternatives

The Arrive Platform

The Arrive Platform

Arrive Recommerce

Categories

Returns Management Supported

Categories

Returns Management Supported

Integrations

Appriss Engage Not Supported
Cdiscount Not Supported
Clover Not Supported
EasyPost Not Supported
Endear Not Supported
Etsy Not Supported
FedEx Ship Manager Not Supported
Loop Returns Not Supported
Microsoft Dynamics 365 Not Supported
Odoo Not Supported
Oracle MICROS POS Not Supported
Retently Not Supported
Rippling Not Supported
Rocket.Chat Not Supported
ShippyPro Not Supported
Sift Not Supported
SnapFulfil WMS Not Supported
Toast POS Not Supported
Walmart Not Supported
Xero Not Supported

Integrations

Appriss Engage Supported
Cdiscount Supported
Clover Supported
EasyPost Supported
Endear Supported
Etsy Supported
FedEx Ship Manager Supported
Loop Returns Supported
Microsoft Dynamics 365 Supported
Odoo Supported
Oracle MICROS POS Supported
Retently Supported
Rippling Supported
Rocket.Chat Supported
ShippyPro Supported
Sift Supported
SnapFulfil WMS Supported
Toast POS Supported
Walmart Supported
Xero Supported
Claim 1Channel Return & Claims Management and update features and information
Claim 1Channel Return & Claims Management and update features and information
Claim ReturnPro and update features and information
Claim ReturnPro and update features and information