1Channel Mobile DMS App1Channel
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1Channel Return & Claims Management1Channel
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Related Products
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About
1Channel Mobile DMS App is a cloud-connected field sales app for distributor-facing teams. Reps view beats, record GPS attendance, check in via geofence or log phone visits, review customer balances and credit limits, and place orders from a catalog showing distributor stock, MRP, selling prices, and schemes. They generate and share PDF orders, update retailer stock, register outlets for manager approval, and submit returns with a reason and a credit-note, replacement, or refund outcome. Offline order capture syncs when connectivity returns. Analytics cover order history, attendance, visit compliance, sales, target achievement, and dormant outlets. An AI assistant answers questions and guides reps through tasks such as placing orders. Managers use the web dashboard to configure teams and monitor field activity, orders, and performance. The app serves sales representatives, managers, and distribution operations in FMCG/CPG, pharmaceuticals, food and beverage, and consumer durables.
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About
1Channel Return & Claims Management Software processes sales returns at the retailer, distributor, super stockist, and field sales levels, with automatic credit note generation once a return is approved by the higher-level party in the hierarchy. Damage, expired, and defective stock claims move through configurable approval routing based on role or reporting hierarchy, with up to seven approval levels available for complex distribution networks. GRN discrepancies trigger an automatic notification instead of blocking the goods receipt, and credit limit exceptions are flagged automatically so a manager can approve and update the limit in the same step. Field teams can raise and track returns directly from the mobile app during market visits.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
FMCG and CPG companies, pharmaceutical companies, consumer durables brands, food and beverage manufacturers, manufacturers selling through distributors and super stockists, field sales teams, and area and regional sales managers.
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Audience
SMB, Mid-Market, Enterprise
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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PricingMonthly and annual plans are available; pricing varies with user count, selected features, beat configuration, and distribution network size.
Free Version
Not Supported
Free Trial
Not Supported
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PricingContact us for custom pricing
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information1Channel
Founded: 2014
India
www.1channel.co/mobile-dms-app
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Company Information1Channel
Founded: 2014
India
www.1channel.co/return-management-software.html
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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