1Channel Loyalty Management1Channel
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Salesforce Loyalty ManagementSalesforce
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Related Products
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About
1Channel Loyalty Management Software is a loyalty program platform for channel partners, retailers, and influencers, built for FMCG and distribution businesses. It supports multi-channel enrollment (self-registration, referrals, backend upload, API integration) with automated KYC validation, and flexible transaction reporting via QR code scanning, invoice upload, or DMS/ERP integration. An intelligent point engine handles configurable tiers, slabs, quarterly calculations, point expiry rules, and TDS compliance automation, with instant payouts to loyalty members. Built as a cloud-based SaaS platform that scales with business growth, giving brands full analytics visibility into their loyalty programs.
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About
Salesforce Loyalty Management is a comprehensive platform designed to help businesses create and manage intelligent, personalized loyalty programs that enhance customer engagement and lifetime value. Built on the Salesforce Customer 360 Platform, it allows companies to configure loyalty programs with tiers, points, benefits, and rewards tailored to both B2B and B2C customers. It supports cross-industry partnerships, enabling customers to earn and redeem rewards across various brands, and offers tools to seamlessly onboard partners and manage joint promotions. With AI-powered capabilities, businesses can identify brand advocates, manage referral programs, and deliver personalized promotions based on customer data and behavior. Integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating consistent engagement across all touchpoints.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
FMCG, Distribution & Retail Businesses
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Audience
Businesses wanting a solution to build and manage personalized loyalty programs that drive customer engagement and increase lifetime value
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$20,000 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company Information1Channel
India
www.1channel.co/loyalty-management-software
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/marketing/loyalty-management/
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Integrations
Salesforce
Not Supported
Salesforce Agentforce Marketing
Not Supported
Salesforce Agentforce Service
Not Supported
Tableau
Not Supported
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Integrations
Salesforce
Supported
Salesforce Agentforce Marketing
Supported
Salesforce Agentforce Service
Supported
Tableau
Supported
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