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About

1Channel Loyalty Management Software is a loyalty program platform for channel partners, retailers, and influencers, built for FMCG and distribution businesses. It supports multi-channel enrollment (self-registration, referrals, backend upload, API integration) with automated KYC validation, and flexible transaction reporting via QR code scanning, invoice upload, or DMS/ERP integration. An intelligent point engine handles configurable tiers, slabs, quarterly calculations, point expiry rules, and TDS compliance automation, with instant payouts to loyalty members. Built as a cloud-based SaaS platform that scales with business growth, giving brands full analytics visibility into their loyalty programs.

About

Salesforce Loyalty Management is a comprehensive platform designed to help businesses create and manage intelligent, personalized loyalty programs that enhance customer engagement and lifetime value. Built on the Salesforce Customer 360 Platform, it allows companies to configure loyalty programs with tiers, points, benefits, and rewards tailored to both B2B and B2C customers. It supports cross-industry partnerships, enabling customers to earn and redeem rewards across various brands, and offers tools to seamlessly onboard partners and manage joint promotions. With AI-powered capabilities, businesses can identify brand advocates, manage referral programs, and deliver personalized promotions based on customer data and behavior. Integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating consistent engagement across all touchpoints.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

FMCG, Distribution & Retail Businesses

Audience

Businesses wanting a solution to build and manage personalized loyalty programs that drive customer engagement and increase lifetime value

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20,000 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

1Channel
India
www.1channel.co/loyalty-management-software

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/marketing/loyalty-management/

Alternatives

Alternatives

Kaizen Loyalty Platform

Kaizen Loyalty Platform

Kaizen Loyalty
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
Loyax

Loyax

Sirma

Categories

Loyalty Management Supported

Categories

Customer Loyalty Supported
Loyalty Management Supported

Integrations

Salesforce Not Supported
Salesforce Agentforce Marketing Not Supported
Salesforce Agentforce Service Not Supported
Tableau Not Supported

Integrations

Salesforce Supported
Salesforce Agentforce Marketing Supported
Salesforce Agentforce Service Supported
Tableau Supported
Claim 1Channel Loyalty Management and update features and information
Claim 1Channel Loyalty Management and update features and information
Claim Salesforce Loyalty Management and update features and information
Claim Salesforce Loyalty Management and update features and information