Fidelis

Fidelis

Casettalab
+
+

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About

1Channel Loyalty Management Software is a loyalty program platform for channel partners, retailers, and influencers, built for FMCG and distribution businesses. It supports multi-channel enrollment (self-registration, referrals, backend upload, API integration) with automated KYC validation, and flexible transaction reporting via QR code scanning, invoice upload, or DMS/ERP integration. An intelligent point engine handles configurable tiers, slabs, quarterly calculations, point expiry rules, and TDS compliance automation, with instant payouts to loyalty members. Built as a cloud-based SaaS platform that scales with business growth, giving brands full analytics visibility into their loyalty programs.

About

Fidelis eliminates the need for MSMEs to develop apps or invest in expensive hardware to manage loyalty programs, making loyalty accessible even to those with limited resources. With this solution, any business can easily implement customized and sophisticated loyalty programs. On the consumer side, Fidelis offers a single digital card that centralizes access to all loyalty programs, eliminating the need to download multiple apps or manage physical cards. This simplification improves the user experience and encourages greater participation, benefiting both merchants and customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

FMCG, Distribution & Retail Businesses

Audience

MSMEs business

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

30€ per month/180€ per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

1Channel
India
www.1channel.co/loyalty-management-software

Company Information

Casettalab
Founded: 2025
Italy
fidelisapp.com

Alternatives

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
CAKE POS

CAKE POS

Mad Mobile

Categories

Loyalty Management Supported

Categories

Loyalty Management Supported
Menu Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Not Supported
White Label Not Supported

Menu Features

Color-Coding / Upselling Tools Not Supported
Digital Signage / Menu Boards Not Supported
Kiosk Menus Not Supported
Menu Design Tools Not Supported
Menu Item Management Supported
POS Integration Not Supported
Pre-Made Menu Templates Not Supported
Printed/Paper Menus Supported
QR Code Menus Supported
Tablet Menus Not Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Not Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Not Supported
Text/SMS Communications Not Supported
Waitlist Management Not Supported

Integrations

No info available.

Integrations

No info available.
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