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About

1Channel Field Activity Management Software is a cloud-based tool for organizing and recording work performed by field sales, merchandising, and audit teams at retail outlets. Administrators build questionnaires with seven question types, organize them by category and subcategory, and assign activities to roles, selected stores, and date ranges. Field staff complete forms in Android or iOS apps, including offline, with photo and GPS data attached. Managers review, edit, and approve submissions. The software also supports market-visit planning, people-hygiene audits covering photo, lanyard, uniform, dress, and grooming checks, and reports on visit productivity, activity results, and field-visit photos. An AI Assistant answers retail-execution questions, such as whether an outlet has a POSM item in place. A web portal supports questionnaire and activity setup, submission review, and reporting. These tools support structured store checks and field data collection across distributed teams.

About

Consumer Goods Cloud is Salesforce’s industry-specific CRM platform built to help consumer goods companies drive profitable growth on a unified system. It connects sales, planning, retail execution, and service teams with shared data and embedded AI capabilities. Key account managers can improve forecasting accuracy, optimize trade promotions, and strengthen joint business planning with centralized customer insights. Field teams benefit from structured visit planning, mobile execution tools, and real-time retail performance visibility. Trade promotion management features provide calendar-based planning, funds tracking, and scenario modeling to maximize ROI. Service teams can streamline omni-channel case routing and deliver faster, more personalized support experiences. By bringing B2B and B2C data together on one platform, Consumer Goods Cloud enables brands to collaborate more effectively with retail partners and scale growth.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Field sales teams, merchandising teams, retail audit teams, quality control teams, territory and regional managers, training teams, operations managers, FMCG and CPG companies, consumer durables brands, and pharmaceutical companies.

Audience

Consumer Goods Cloud is designed for consumer packaged goods brands, manufacturers, and distributors seeking to unify sales, trade promotion, retail execution, and service operations on a data-driven AI platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co/sfa/field-activity-management-software

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/consumer-goods/cloud/

Alternatives

Alternatives

TELUS Trade Promotion Management

TELUS Trade Promotion Management

TELUS Agriculture & Consumer Goods
LEAFIO

LEAFIO

LEAFIO AI Retail Solutions

Categories

Retail Execution Supported

Categories

CPG Supported
Retail Execution Supported

Retail Execution Features

AI / Image Recognition Supported
Collaboration Tools Supported
Data Collection Supported
Inspection Supported
Pricing / Placement Optimization Supported
Product Education Supported
Product Promotion Strategy Supported
Retail Site Audit Supported
Workforce Management Supported

Integrations

Cleo Integration Cloud Not Supported
Collate Not Supported
Salesforce Not Supported

Integrations

Cleo Integration Cloud Supported
Collate Supported
Salesforce Supported
Claim 1Channel Field Activity Management Software and update features and information
Claim 1Channel Field Activity Management Software and update features and information
Claim Salesforce Agentforce Consumer Goods and update features and information
Claim Salesforce Agentforce Consumer Goods and update features and information